Carlos M
Forum Replies Created
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Forum: Plugins
In reply to: [YITH WooCommerce Points and Rewards] Apply Discount does not workHi @iqbal22,
The plugin works correctly in a basic WordPress + WooCommerce installation.
Please, try to use a default WordPress theme and deactivate all plugins except WooCommerce and Points and Rewards. Also, I suggest you try to update all the settings, even if you don’t change anything, simply re-save the settings. Let us know.Forum: Plugins
In reply to: [YITH WooCommerce Points and Rewards] I want to search specific customersHi @mrsmith11,
I’m sorry but that feature is not included in this version of the plugin.
Forum: Plugins
In reply to: [YITH WooCommerce Featured Video] Issue with youtube thumbnail on my websiteHi @damien18,
Unfortunately, the website URL leads me to a 404 error page. Did you remove the product? Can you please share a URL where I can check the issue?
Hi @almirdzankovic,
I’m trying the free version of the YITH WooCommerce Category Accordion. I’ve programmed a JavaScript script to load the category pages and the accordion with AJAX, and it works; but after replacing the elements with the new ones, the open/close toggles don’t appear. The <i class=”icon-plus”> doesn’t appear and the a highlight_cat doesn’t appear either. Can this be fixed?
Another thing I wonder is if it’s possible to have the accordion opened to the category a product belongs to, when a product page is visited?
Maybe this is possible if I buy the complete plugin?
Unfortunately, these features are not included in the plugin. It would require additional development work.
Also; I have coded CSS so that the accordion is open up to and including the currently visited category, when the page is loaded. But with this, that visited category and it’s ancestors cannot be closed, they do the closing animation and then they open again. I guess it’s because of my CSS for displaying them. Can I have the accordion opened like this upon the page loading, and closeable? Or at least for the icon to show the minus (or corresponding icon)?
Can you please share the website URL? So I can understand better the issue and run some tests.
Forum: Plugins
In reply to: [YITH WooCommerce Popup] On Edit Pop Up Showing Fatal ErrorHello @vkweb97,
Are you using the latest version of YITH WooCommerce Popup?
What version of WooCommerce do you have installed? And the WordPress version?
Let us know.Forum: Plugins
In reply to: [YITH WooCommerce Popup] Yith crashHello @nicolettacei,
You can figure out what is the fatal error that is raising by enabling the debug mode:
https://wordpress.org/support/article/debugging-in-wordpress/Let us know about the error.
Forum: Plugins
In reply to: [YITH WooCommerce Points and Rewards] Rest API?Hello @apsixions,
I’m very sorry but the plugin doesn’t have REST API integration right now. I’ll send your request to the plugin developer in order to evaluate if it is possible to add this integration in future updates.
Hi @zedtack,
Yes, it could be your theme. Have you tested with a default WordPress theme, like Twenty Twenty-One?
Let us know.Forum: Plugins
In reply to: [YITH Request a Quote for WooCommerce] Not receiving RFQ to email anymoreHi @donatoc9,
I have made a test with the latest version on a WordPress 5.7.2 installation and the email is sent correctly. Maybe there is some plugin that causes a conflict.
Have you tested with all plugins deactivated except WooCommerce and Request a Quote?
Let us know.Hello @amandaaliot,
I checked and the button is working. The product was added to the quote list.
Did you sort it out?
Let us know.Forum: Plugins
In reply to: [YITH Donations for WooCommerce] SizeHello,
Where are you getting this message? Could you be more specific, please?
It doesn’t seem to be an error. I think it’s just suggesting to use this instead:.ywcds_amount_single_product { height: 50px; font-size: 20px; color: #747474; }Let us know.
Forum: Plugins
In reply to: [YITH WooCommerce Subscription] A familiar subscriberHi @nunhes,
since your questions are regarding the commercial version of the plugin I ask you to contact our pre-sale support at https://yithemes.com because it could be misleading for other users here on wordpress.org. We’ll be happy to assist you.
Forum: Plugins
In reply to: [YITH WooCommerce Subscription] User removed and still he paysHi @leyla73,
Have you checked it on your PayPal panel? Try to cancel the subscription from there.
The fact of removing a user on your WordPress installation doesn’t cancel the subscription on the PayPal servers.Forum: Plugins
In reply to: [YITH WooCommerce Subscription] subscription expiry date not workingHi @laspisa33,
As @kreamweb said, the plugin doesn’t manage the content access. Additionally, you are using an unsupported payment gateway. The plugin supports PayPal Standard only.
Hi @richard20100110,
I suggest you check the console from the browser’s dev tools and look for JavaScript errors that might are avoiding the button to work.