christostsakalis

Hi Hannah,
I just read on another post that the problem comes by the last update of the AST plugin which overrides the “completed order” template of the email designer. I managed to customize and solve the problem temporary, by the AST plugin settings where you have the ability to customize this email template.
Once again thank you for your time and help.

Chris Tsakalis

Hi Hannah,
thank you for your reply.
Yes I did but with no luck.
The problem is only with the customer completed order email and the body text previews and send always “We have finished processing your order” no matter what you have wrote on this field.
The other emails can be customized, updated and send properly.
Once again thank you and I look forward to your reply.

Regards,
Chris

THANK YOU!
I will do

Hi and thanks for your quick reply, much appreciated.
Unfortunately “ELTA Courier” is a different provider than “ELTA” and cannot track the ELTA shipments with the “ELTA courier” webpage.

FYI I have added manually the ELTA provider with an older version of the AST that worked smoothly. Yesterday I updated to the newest version of AST and for some reason stopped to support the ELTA provider, that I have manually added.
So if possible to add the ELTA provider, it will be very helpful and appreciated.
Once again thanks for your support
Chris