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Forum: Plugins
In reply to: [WP Socializer - Simple & Easy Social Media Share Icons] Some functionality issues with the plugin
Thread Starter chithract
(@chithract)

7 years, 2 months ago
Hi Aakash,

Thank you for your help.

I am happy to hear that you found the exact cause of the issue and solved it in our installation. We will update the plugin when the new version available.

I appreciate your support.

Thanks & Regards,
Chithra
- This reply was modified 7 years, 2 months ago by chithract.
Forum: Plugins
In reply to: [WP Socializer - Simple & Easy Social Media Share Icons] Some functionality issues with the plugin

Thread Starter chithract
(@chithract)

7 years, 2 months ago

Hi Aakash,

Thank you for your help.

I’ve sent the details. Please let me know if you need any other info from us.

Thanks & Regards,
Chithra

Forum: Plugins
In reply to: [WP Socializer - Simple & Easy Social Media Share Icons] Some functionality issues with the plugin

Thread Starter chithract
(@chithract)

7 years, 2 months ago

Hi Aakash,

We’re using managed wordpress hosting. Will this be related to any caching or compression in that server? I have contacted the server team. They have cleared all caching in the server. But still the issue exists. Do you have any idea on this?

Thanks & Regards,
Chithra

Forum: Plugins
In reply to: [WP Socializer - Simple & Easy Social Media Share Icons] Some functionality issues with the plugin

Thread Starter chithract
(@chithract)

7 years, 2 months ago

Hi Aakash,

Thank you for the detailed reply.

I’ve checked for var wpsr = { in the source and it shows there without any issues.

https://www.dropbox.com/s/7hdlwewn24kc49v/Screen%20Shot%202019-02-11%20at%2011.09.13%20AM.png?dl=0

A script error showing in console – https://www.dropbox.com/s/ztqj0ysjzuv9puj/script.png?dl=0

So, all functionalities related to js are not working – https://www.dropbox.com/s/5yc52kyekr0xyd7/Screen%20Shot%202019-02-11%20at%2011.18.34%20AM.png?dl=0

The issue exists only on live site not the staging site in the same server. I’ve imported data from staging site to live site. So, the social icons are showing in front-end, but we cannot change the settings in live site. I’ll send you the admin details if needed.

The same plugins are used in staging and live site. But we’re facing this issue only in the live site.

Thanks & Regards,
Chithra

Viewing 4 replies - 1 through 4 (of 4 total)