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Forum Replies Created
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Forum: Plugins
In reply to: [WooCommerce] Woocommerce status widget not showing on admin dashboardHi @kon30fyllou! Thanks for sharing your System status report with us!
This kind of problem is usually caused by a conflict with your theme or with another plugin.
The best way to determine this is to:
- Update all your plugins and theme to their latest versions, if the problem persists, go to step 2 below.
- Temporarily switch your theme to Storefront
- Disable all plugins except for WooCommerce
- Repeat the action that is causing the problem
If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated.
To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each until you find the one causing conflict.
You can find a more detailed explanation on how to do a conflict test here.
Let me know how it goes.
My very best,
Forum: Plugins
In reply to: [WooCommerce] Including Vat price is only showing to adminHi @faizan1122
If I understood you correctly, there isn’t an option to show both options natively.
However, there’s a topic about it with a solution here:
Since, this is a fairly complex development topic, if the link above doesn’t help, I can also recommend the WooCommerce Developer Resources Portal for resources on developing for WooCommerce.
You can also visit the WooCommerce Facebook group or the
#developerschannel of the WooCommerce Community Slack.We’re lucky to have a great community of open-source developers for WooCommerce, and many of our developers hang out there, as well.
Thank you!
Forum: Plugins
In reply to: [WooCommerce] Deactivate subsite on subscription auto renewal failHi @diegosev
This is a fairly complex development topic. I’m going to leave it open for a bit to see if anyone can chime in to help you out.
I can also recommend the WooCommerce Developer Resources Portal for resources on developing for WooCommerce.
You can also visit the WooCommerce Facebook group or the
#developerschannel of the WooCommerce Community Slack.We’re lucky to have a great community of open-source developers for WooCommerce, and many of our developers hang out there, as well.
Thanks
Forum: Plugins
In reply to: [WooCommerce] Every words in the text (bengali) is spacedHi @sami35,
Just to clarify, what buttons are you trying to remove the spaces from? Can you share a print screen with us?
I’d recommend using the https://snipboard.io/ to take a screenshot of your entire screen!
Thanks
Hi @damelco
Can you double-check if you have any caching software running?
Also, by default, the object cache is non-persistent. This means that data stored in the cache resides in memory only and only for the duration of the request, but sometimes there’s some caching system on the server-side too that affects the cache and also the object_cache.php file. I’d recommend checking out with your hosting company for a double-check.
Let us know how it goes!
My very best,
Hi @ugenijus
I noticed that there are a few plugins not updated yet, like the WPML Multilingual for example, so they may be aren’t fully compatible with the latest versions of WordPress and WooCommerce, can you give it a try and update them all?
Let us know how it goes,
Forum: Plugins
In reply to: [WooCommerce] Woocommerce conflict with diviHi @maddison5!
It’s hard to say but according to the logs that you kindly shared with us, it looks like your database isn’t correctly configured.
I am afraid that this isn’t related to your WooCommerce installation, but actually with your WordPress structure, so you may need to reach out to your hosting company to check that.
As an aside, you can double-check if your tables have the Primary key set and also the auto-increment options checked.
You can also try a plugin like the one below, to check for errors and try to clear up a few things if your host isn’t available.
https://wordpress.org/plugins/advanced-database-cleaner/
Let us know how it goes!
Thank you!
Forum: Plugins
In reply to: [WooCommerce] Session Expired and Return to ShopHi @ankitgajjer
It sounds like there’s a plugin or even a custom code (at your functions.php file) that is not properly working.
Are you (or a plugin) trying to hide the coupon field in the cart? This function (mwb_wgm_hidding_coupon_field_on_cart) may be triggering something.
I’d recommend updating all your plugins, for example, the plugin: WooCommerce Ultimate Gift Card it’s on version 2.7.10, and checking for all custom codes at your functions.php.
Also, if the issue persists, you can try to create a staging site. If your host doesn’t offer that option, we recommend WP Staging for quickly spinning up a new test site.
You can then, disable and check everything more safely.
All the best,
When a user is created, it uses the woocommerce_created_customer hook, you may need to check inside this hook for the unhashed password.
For security reasons, I’d not recommend trying to unhash a password and also sharing it as plain text inside the email, but since it may be a fairly complex development topic. I’m going to leave it open for a bit to see if anyone can chime in to help you out.
I can also recommend the WooCommerce Developer Resources Portal for resources on developing for WooCommerce.
You can also visit the WooCommerce Facebook group or the
#developerschannel of the WooCommerce Community Slack.We’re lucky to have a great community of open-source developers for WooCommerce, and many of our developers hang out there, as well.
All the best,
Forum: Plugins
In reply to: [WooCommerce] Stripe selected as payment form but default form showingHi @fulltiltlol
I am not able to access your site, I am getting a 404 error when trying to access /shop or even the /checkout that you shared.
Can you double-check your site URL again, please? Also, are you seeing any errors on your dev console while navigating on that page?
Thank you
Hi @carletontorpin! Thanks for touching base!
If I understood you correctly, those refunded orders aren’t showing up on your Gross Sale report, is that correct?
I am trying to confirm this because the Gross Sales report doesn’t include refunds, it also doesn’t include tax, shipping, and coupons.
You can check this article from our documentation, right under the Definition of terms topic:
https://woocommerce.com/document/woocommerce-analytics/
If I’m not understanding you correctly, there’s no problem at all, share more details with us about the issue you’re facing and we’ll do our best to help you out!
My very best,
Hi @omcaninc
I checked your staging site again, and it looks like it’s working for me! Can you double-check again, please? You can also clear up your browser’s cache.
I’ve also compared it with your live site, it looks like the same! 🙂
I hope to hear from you soon!
My very best,
Forum: Plugins
In reply to: [WooCommerce] multiple records for each product (wc_product_meta_lookup)I’m sure this is already on your radar but the wc_product_meta_lookup is used to quickly search for products inside orders.
That being said, by chance are those product IDs, product variations of the same product?
Also, you can force regenerate the lookup table by clicking the Regenerate button from Woocommece Tools in the admin panel:
WooCommerce > Status > Tools > Regenerate the product attributes lookup table
I hope that helps!
Forum: Plugins
In reply to: [WooCommerce] Disable image sizesHi @hasan1986! Thanks for sharing more details!
I can see that you’re using some lazy load techniques, your image attributes seem to be correct, and so on.
However, something to keep in mind is that Google’s Lighthouse uses a device with width and height density much smaller than the images available via your image attributes srcset/sizes combination.
Because of the type of device that Google emulates, you will need very specific settings to get very high grades.
That being said, I’d recommend taking a look at the article below, which explains a bit how to optimize your Product Images and to avoid some common mistakes.
https://www.commercegurus.com/woocommerce-images/
My very best,
Forum: Plugins
In reply to: [WooCommerce] My orders won’t send from my website to my printersHi @beccarose!
Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.
Once you’ve done that, paste it here in your response.
I’d also recommend using a plugin like WP-Crontrol to check if all of your Cron Jobs are running properly.
https://wordpress.org/plugins/wp-crontrol/
I hope to hear from you soon!
My very best,