chargeup

Any response on this?

Hey did you read my original message?

These are 2 different issues. The first is a general issue with your plugin conflicting with Elementor. I was a step ahead of you and deactivated every plugin and switched to the 2022 theme. See below from my original message:

I have have turned off all plugins except Elementor and Yoast and switched to the 2022 theme. When I deactivate Yoast the issue goes away.

The 2nd issue is specific to Astra. I even landed you exactly on the error that is being returned from within your plugin with it locks up the Elementor editor. See below from my original message:

PHP Warning: Attempt to read property “post_author” on null in /home/customer/www/….com/public_html/wp-content/plugins/wordpress-seo/src/presenters/meta-author-presenter.php on line 38

All of these issues are solved by turning off Yoast. However, Yoast is great for SEO and I need it activated. Just wish it didn’t cause SO many conflicts. I’d say 98% of the time a site has an issue regardless of theme or other plugins it is usually rooted in the Yoast SEO plugin.

Can you please have your team look into the Elementor issue? I don’t think it should require a paid subscription to be compatible with another major plugin that has 5 million users.

I cleared transients and the issue still persists. I am able to recreate it on every website I’m using WooCommerce and Stripe. Did you follow my steps and check your php error log?

WooCommerce > Settings > Payments > Stripe

Here is the Status Report

—————————————————–

### WordPress Environment ###

WordPress address (URL): https://www.hidden.com
Site address (URL): https://www.hidden.com
WC Version: 6.6.1
REST API Version: ✔ 6.6.1
WC Blocks Version: ✔ 7.6.2
Action Scheduler Version: ✔ 3.4.0
Log Directory Writable: ✔
WP Version: 6.0
WP Multisite: –
WP Memory Limit: 768 MB
WP Debug Mode: –
WP Cron: –
Language: en_US
External object cache: ✔

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.30
PHP Post Max Size: 256 MB
PHP Time Limit: 120
PHP Max Input Vars: 3000
cURL Version: 7.66.0
OpenSSL/1.1.1n-fips

SUHOSIN Installed: –
MySQL Version: 5.7.32-35-log
Max Upload Size: 256 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 6.6.1
WC Database Prefix: wfu_
Total Database Size: 16.47MB
Database Data Size: 13.12MB
Database Index Size: 3.35MB
..._woocommerce_sessions: Data: 1.02MB + Index: 0.02MB + Engine InnoDB
..._woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
..._woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
..._woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
..._woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
..._woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
..._woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
..._woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
..._woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
..._woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
..._woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
..._woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
..._woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
..._woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
..._actionscheduler_actions: Data: 0.11MB + Index: 0.11MB + Engine InnoDB
..._actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
..._actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
..._actionscheduler_logs: Data: 0.08MB + Index: 0.03MB + Engine InnoDB
..._aws_cache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
..._aws_index: Data: 0.17MB + Index: 0.14MB + Engine InnoDB
..._commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
..._comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
..._e_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
..._e_notes: Data: 0.02MB + Index: 0.17MB + Engine InnoDB
..._e_notes_users_relations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
..._e_submissions: Data: 0.02MB + Index: 0.27MB + Engine InnoDB
..._e_submissions_actions_log: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
..._e_submissions_values: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
..._gf_draft_submissions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
..._gf_entry: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
..._gf_entry_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
..._gf_entry_notes: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
..._gf_form: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
..._gf_form_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
..._gf_form_revisions: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
..._gf_form_view: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
..._gla_budget_recommendations: Data: 0.22MB + Index: 0.14MB + Engine InnoDB
..._gla_merchant_issues: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
..._gla_shipping_rates: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
..._gla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
..._links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
..._options: Data: 4.05MB + Index: 0.06MB + Engine InnoDB
..._postmeta: Data: 2.50MB + Index: 0.31MB + Engine InnoDB
..._posts: Data: 3.39MB + Index: 0.13MB + Engine InnoDB
..._sgs_log_events: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
..._sgs_log_visitors: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
..._termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
..._terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
..._term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
..._term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
..._usermeta: Data: 0.03MB + Index: 0.03MB + Engine InnoDB
..._users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
..._wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
..._wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
..._wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
..._wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
..._wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
..._wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
..._wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
..._wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
..._wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
..._wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
..._wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
..._wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
..._wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
..._wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
..._wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
..._wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
..._wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
..._wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
..._wpr_rucss_resources: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
..._wpr_rucss_used_css: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
..._yoast_indexable: Data: 0.14MB + Index: 0.09MB + Engine InnoDB
..._yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
..._yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
..._yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
..._yoast_seo_links: Data: 0.02MB + Index: 0.03MB + Engine InnoDB

### Post Type Counts ###

astra-advanced-hook: 1
attachment: 130
custom_css: 1
customize_changeset: 4
elementor_library: 1
nav_menu_item: 17
page: 10
post: 2
product: 18
revision: 450
shop_order: 2
wp_global_styles: 1

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

### Active Plugins (16) ###

Advanced Woo Search: by ILLID – 2.56
Astra Pro: by Brainstorm Force – 3.6.10
Elementor Pro: by Elementor.com – 3.7.2
Elementor: by Elementor.com – 3.6.6
Google Listings and Ads: by WooCommerce – 1.13.6
Jetpack: by Automattic – 11.0
Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.5
SiteGround Optimizer: by SiteGround – 7.1.5
SiteGround Security: by SiteGround – 1.2.9
Ultimate Addons for Elementor: by Brainstorm Force – 1.36.7
WooCommerce Stripe Gateway: by WooCommerce – 6.4.1
WooCommerce Shipping & Tax: by WooCommerce – 1.26.1
WooCommerce: by Automattic – 6.6.1
Yoast SEO: by Team Yoast – 19.1
WP Mail SMTP: by WPForms – 3.4.0
WP Rocket: by WP Media – 3.11.3

### Inactive Plugins (0) ###

### Dropin Plugins (2) ###

advanced-cache.php: advanced-cache.php
object-cache.php: Memcached

### Settings ###

API Enabled: ✔
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –

### WC Pages ###

Shop base: #5 - /shop/
Cart: #6 - /cart/
Checkout: #7 - /checkout/
My account: #8 - /my-account/
Terms and conditions: #3 - /terms-of-use/

### Theme ###

Name: Astra Child
Version: 1.0.0
Author URL: http://wpastra.com/about/
Child Theme: ✔
Parent Theme Name: Astra
Parent Theme Version: 3.8.3
Parent Theme Author URL: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme
WooCommerce Support: ✔

### Templates ###

Overrides: –

### Admin ###

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
wc-pay-promotion
wc-pay-welcome-page
wc-pay-subscriptions-page

Disabled Features: minified-js
settings

Daily Cron: ✔ Next scheduled: 2022-06-24 16:18:13 -04:00
Options: ✔
Notes: 72
Onboarding: completed

### Action Scheduler ###

Complete: 161
Oldest: 2022-05-24 12:20:37 -0400
Newest: 2022-06-23 20:50:46 -0400

Failed: 4
Oldest: 2022-05-02 12:24:21 -0400
Newest: 2022-05-02 12:24:22 -0400

Pending: 3
Oldest: 2022-06-23 22:30:03 -0400
Newest: 2022-06-24 19:30:02 -0400

### Status report information ###

Generated at: 2022-06-23 20:56:51 -04:00

When are you planning on updating? These errors logs are getting out of hand. Been a month now for what seems like you could have pushed out as a quick easy patch to this issue.

They are in the error log. Yes I’ve updated and having everything up-to-date on the sites.

Thanks.

I emailed you the files. Thanks for the help on this. Much appreciated.

That seems to only be a band aid for the Slider Search feature. Even that is throwing some code errors in Developer Tools which weren’t there before.

However, I’m using the Header Cover Search feature of Astra Search and that doesn’t seem to work at all with Advanced Woo Search. It doesn’t display results properly and doesn’t integrate. Just shows the standard WordPress blog results type of search.

Might be worth digging into since Astra is such a widely used theme.

Actually disregard that last comment. Looks like it doesn’t work on any setting. There are errors on the Slide Search feature. But the functionality doesn’t work in Header Cover Search or Full Screen Search either. It gives the results in the standard WordPress blog format. Not the Advanced Woo Search results.