Christopher Finke
Forum Replies Created
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Forum: Plugins
In reply to: [Akismet Anti-spam: Spam Protection] Akismet fatal errorsThe best solution would be to ask your host to just delete the
akismet/folder inwp-content/plugins/and then do a clean install of the plugin after that is gone. They should be able to do that, regardless of whether the problem you’re experiencing is related to WordPress.Forum: Plugins
In reply to: [Akismet Anti-spam: Spam Protection] Third party contact formNo, not unless mycontactform.com is checking form submissions with Akismet. Their page about spam (https://www.mycontactform.com/spamfree.php) implies that they do not do any spam checking apart from using a captcha on the front-end to prevent spam submissions.
Forum: Plugins
In reply to: [Category Checklist Tree] Not work for WordPress 5.03How exactly does it not work? Are you seeing an error?
Forum: Plugins
In reply to: [Akismet Anti-spam: Spam Protection] Uninstalling AkismetYou’ll need to contact your Web host. It sounds like it was pre-installed for you but with incorrect permissions, preventing you from removing it.
Forum: Reviews
In reply to: [Akismet Anti-spam: Spam Protection] Does not work, requires money.Akismet is free for anyone running a non-commercial site.
If you’re having problems with the functionality, contact us at support@akismet.com.
Forum: Plugins
In reply to: [Akismet Anti-spam: Spam Protection] Thousands of spam topics in bbPressCan you email us at support@akismet.com with your site URL and API key so we can look into this? Thanks.
The code for the Personal Data Eraser integration has been committed as of https://plugins.trac.wordpress.org/changeset/1924465/akismet/trunk, so it will definitely be included in the next release.
Since all of the data Akismet collects is the same data collected for comments, the core personal data exporter should already include anything Akismet might add.
Akismet doesn’t yet hook into the Personal Data Eraser, but it will in the next version. (Any data that Akismet would erase via this functionality gets erased automatically after 15 days anyway.)
@batera We found that Jetpack’s Sharing Buttons module was causing lots of requests to be made to the Akismet API; disabling that module fixed (temporarily) the problem for @deechte. (I’m marking this thread as resolved, since the bug has been forwarded on to the Jetpack team.)
Are you running Jetpack? If so, try that; if not, e-mail me at finke@automattic.com and we can work through the problem there.
Forum: Plugins
In reply to: [Akismet Anti-spam: Spam Protection] is Akismet still helping in 2018?I like to think that Akismet is still the best solution. And given that we’ve blocked more than twenty billion spam this year so far, Akismet is definitely still helping.
Forum: Plugins
In reply to: [Akismet Anti-spam: Spam Protection] Not Responsive on my siteHi @saiyejino, I don’t see any errors on those sites. Were you able to fix it?
@deechte, can you email me at finke@automattic.com so I can send you a small plugin for debugging what’s happening when your server makes calls to verify your API key?
@deechte, I just want to confirm that I’m looking into this. I should have something for you to try after the weekend.
Forum: Reviews
In reply to: [Akismet Anti-spam: Spam Protection] Mis-information.After you choose the Personal plan, move the cost slider down to zero to get the plan for free.
No, there’s no redirection; if there’s a problem with the subscription, it would just return the text “invalid”.
The traceroute looks normal. Can you run this command and see what response you get?
curl -d "key=[yourkey]&blog=example.com" -X POST https://[yourkey].rest.akismet.com/1.1/verify-keyI’d expect it to respond “valid”. If it responds with “invalid” or anything else, we’ll have something to investigate.