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  • Thread Starter cedat

    (@cedat)

    Hi Will, the plugin is “Ebook store”. The author told me that a new release is coming to fix it.

    Cheers.

    Thread Starter cedat

    (@cedat)

    I found what’s wrong. The fault comes from a plugin that I updated 2 months ago; it worked nice till the update. Now I must contact authors and open a support ticket.
    Many thanks for your great help!

    Thread Starter cedat

    (@cedat)

    No. And I didn’t install any new plugin before it stopped to work.
    I want to double check again my PayPal account but I already did it many times…

    Thread Starter cedat

    (@cedat)

    I don’t want automatically update to “Completed”, that’s something that has to be set manually once the item is shipped. I just need that the order is set to “Processing”, as it was before, which alerts us that a payment has been made and we can provide for delivering.
    Anyway, to clarify, I did your IPN tricky, just to see if the status would change automatically from “Pending” to something else. And it didn’t work. Still “Pending”.
    IPN tracking orders say “Completed” in both cases, but it seems it doesn’t communicate it to WooCommerce.
    Thanks!

    • This reply was modified 9 years ago by cedat.
    Thread Starter cedat

    (@cedat)

    Thanks for your answer.
    1) Yes, “In progress” means “Processing”, sorry for confusing.
    2) I already use your plugin PayPal for IPN and I’d use it for changing order status only…

    My scenario is really simple: customers buy a product, IPN says “Completed” so I assume IPN flow is correct, PayPal notifies that money was sent by customer, but Woocommerce leaves the order in “Pending” forever, unless I go and manually change the status to “Processing”. If I leave a timeout to 60 minutes, ie., then the order is cancelled and I never receive order emails from my site.

    I did a mistake when I talked about March: I mean I used PayPal standard and since March it has stopped to work; then I switch to your plugin but the result is exactly the same. Sorry for misunderstanding.
    I hope you can help, I really don’t know where searching more.
    Many thanks.

Viewing 5 replies - 1 through 5 (of 5 total)