Catalyx

Hi dwinden, I’d been informed that deleting the WP root .htaccess file or inserting an empty file would reset my login page and make it accessible. I was hence looking for the file to replace (inserting an empty one didn’t work).

I’ve tried finding the relevant .htaccess file for WP without success. Before deleting and reinstalling my app, which is the last resort, do you have any other suggestions?

Thanks dwinden, running the SQL command displays the /%postname%/ option value.

The 404 error is replaced with the client browser (Firefox) displaying “The page isn’t redirecting properly”. Similar “redirect” experience with Chrome.

Note that deactivating the iTS plugin (i.e. appending the better-wp-security folder’s name with -bak) results in a 404 error while reactivating it results in the browser reporting as above.

Any further advice is welcomed. Thanks.

Hi Gerroald,

Thanks for the message. I’m able to deactivate the plugin via FTP. (Note that my folder is still labeled better-wp-security-bak though I believe I had upgraded to iThemes Security.)

My .htaccess file is missing at the root so I created a new one with the supplied code.

I’m still receiving the 404 error when I attempt to reach the new slug.

Could you advise further? Thanks.

EDIT: FYI, I also checked phpMyAdmin’s wp_itsec_log, which shows no 404 errors, and wp_itsec_lockouts, which doesn’t display any lockouts.

@laliz Thanks for the suggestion. I had tried reinstalling WP and importing the database and content folders without success.

I’d like to try deleting the .htaccess file but cannot find it at the WP root directory. Would you happen to know what alternatives some server hosts use in place of the file?

PS: my FTP client is set to display hidden files and folders

Thanks for the message.

Because the site is under (delayed) construction, can we please troubleshoot without the URL?

PS: I had activated debug mode and no errors appeared.

Resolved by manually updating database entries to point to new folder path.

I hope this helps others.

@lkrnac, thanks for the tip. My problem may have been the Piwik installation, separate from the WP-Piwik plugin. I reset the site tracking in the installation and it recommenced tracking. I haven’t figured out what led to the problem and how to integrate results for the old and new tracking.