Forum Replies Created

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter casabase

    (@casabase)

    Hi Austin,
    It seems the issue is now solved.
    Thank you!

    Thread Starter casabase

    (@casabase)

    Hi Fernando,

    My issue is that when I create any promo (not a shipping promo) is giving my an error at the checkout saying there is not shipping method available. For instance I create a 15% disocunt coupon and cusotmers can’t place the order unless I add also the Free shiping to the coupon.So I have no way to give only 15% discount.
    Hope it is clear now.
    Thanks

    Thread Starter casabase

    (@casabase)

    I have the screenshot but don’t know how to upload it in this thread.

    Thread Starter casabase

    (@casabase)

    How do I upload the screenshot? is not clear to me

    Thread Starter casabase

    (@casabase)

    See the report

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://www.casabase-shop.es
    Site address (URL): https://www.casabase-shop.es
    WC Version: 4.0.1
    REST API Version: ✔ 1.0.7
    WC Blocks Version: ✔ 2.5.14
    Action Scheduler Version: ✔ 3.1.4
    WC Admin Version: ✔ 1.0.3
    Log Directory Writable: ✔
    WP Version: 5.4
    WP Multisite: –
    WP Memory Limit: 512 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: es_ES
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.2.28
    PHP Post Max Size: 130 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 16000
    cURL Version: 7.38.0
    OpenSSL/1.0.1t
    
    SUHOSIN Installed: –
    MySQL Version: 5.6.46-log
    Max Upload Size: 128 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 4.0.1
    WC Database Prefix: wor8078_
    Total Database Size: 54.64MB
    Database Data Size: 45.71MB
    Database Index Size: 8.93MB
    wor8078_woocommerce_sessions: Data: 2.02MB + Index: 0.02MB + Engine InnoDB
    wor8078_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wor8078_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wor8078_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wor8078_woocommerce_order_items: Data: 0.14MB + Index: 0.06MB + Engine InnoDB
    wor8078_woocommerce_order_itemmeta: Data: 1.52MB + Index: 0.98MB + Engine InnoDB
    wor8078_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wor8078_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wor8078_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wor8078_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wor8078_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wor8078_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wor8078_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wor8078_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wor6026_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wor6026_comments: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    wor6026_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wor6026_options: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
    wor6026_postmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wor6026_posts: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wor6026_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wor6026_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wor6026_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wor6026_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wor6026_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wor6026_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wor8078_actionscheduler_actions: Data: 1.52MB + Index: 0.56MB + Engine InnoDB
    wor8078_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wor8078_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wor8078_actionscheduler_logs: Data: 0.52MB + Index: 0.41MB + Engine InnoDB
    wor8078_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wor8078_comments: Data: 1.05MB + Index: 0.09MB + Engine InnoDB
    wor8078_failed_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wor8078_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wor8078_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wor8078_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wor8078_mrw_cities: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wor8078_mrw_orders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wor8078_mrw_ranges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wor8078_mrw_taxes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    wor8078_options: Data: 10.05MB + Index: 0.28MB + Engine InnoDB
    wor8078_postmeta: Data: 5.08MB + Index: 3.66MB + Engine InnoDB
    wor8078_posts: Data: 7.34MB + Index: 0.31MB + Engine InnoDB
    wor8078_queue: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wor8078_revslider_css: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
    wor8078_revslider_css_bkp: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
    wor8078_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wor8078_revslider_layer_animations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wor8078_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wor8078_revslider_navigations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wor8078_revslider_sliders: Data: 0.11MB + Index: 0.00MB + Engine InnoDB
    wor8078_revslider_sliders_bkp: Data: 0.14MB + Index: 0.00MB + Engine InnoDB
    wor8078_revslider_slides: Data: 1.19MB + Index: 0.00MB + Engine InnoDB
    wor8078_revslider_slides_bkp: Data: 0.50MB + Index: 0.00MB + Engine InnoDB
    wor8078_revslider_static_slides: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wor8078_revslider_static_slides_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wor8078_sbi_instagram_feeds_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wor8078_sbi_instagram_posts: Data: 0.11MB + Index: 0.00MB + Engine InnoDB
    wor8078_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wor8078_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wor8078_term_relationships: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
    wor8078_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wor8078_usermeta: Data: 0.22MB + Index: 0.22MB + Engine InnoDB
    wor8078_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wor8078_wcpdf_invoice_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wor8078_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wor8078_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wor8078_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wor8078_wc_customer_lookup: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
    wor8078_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wor8078_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wor8078_wc_order_product_lookup: Data: 0.14MB + Index: 0.19MB + Engine InnoDB
    wor8078_wc_order_stats: Data: 0.05MB + Index: 0.05MB + Engine InnoDB
    wor8078_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wor8078_wc_product_meta_lookup: Data: 0.09MB + Index: 0.13MB + Engine InnoDB
    wor8078_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wor8078_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wor8078_wfblockediplog: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    wor8078_wfblocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wor8078_wfconfig: Data: 0.09MB + Index: 0.00MB + Engine InnoDB
    wor8078_wfcrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wor8078_wffilechanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wor8078_wffilemods: Data: 6.52MB + Index: 0.00MB + Engine InnoDB
    wor8078_wfhits: Data: 2.02MB + Index: 0.23MB + Engine InnoDB
    wor8078_wfhoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wor8078_wfissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wor8078_wfknownfilelist: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
    wor8078_wflivetraffichuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wor8078_wflocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wor8078_wflogins: Data: 0.38MB + Index: 0.14MB + Engine InnoDB
    wor8078_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wor8078_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wor8078_wfnotifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wor8078_wfpendingissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wor8078_wfreversecache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wor8078_wfsnipcache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wor8078_wfstatus: Data: 0.13MB + Index: 0.09MB + Engine InnoDB
    wor8078_wftrafficrates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wor8078_yoast_seo_links: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
    wor8078_yoast_seo_meta: Data: 0.33MB + Index: 0.00MB + Engine InnoDB
    
    ### Post Type Counts ###
    
    attachment: 371
    custom_css: 1
    customize_changeset: 1
    cwginstocknotifier: 60
    nav_menu_item: 40
    page: 18
    post: 2
    product: 249
    revision: 673
    shop_coupon: 7
    shop_order: 370
    shop_order_refund: 6
    wcs_ruleset: 1
    yith-wcbm-badge: 3
    
    ### Security ###
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
    
    ### Active Plugins (39) ###
    
    The7 Ultimate Addons for WPBakery Page Builder: by Brainstorm Force – 3.19.4
    Back In Stock Notifier for WooCommerce | WooCommerce Waitlist Pro: by codewoogeek – 1.9.6 – Not tested with the active version of WooCommerce
    Cloudflare: by John Wineman
    Furkan Yilmaz
    Junade Ali (Cloudflare Team) – 3.4.1
    
    Conditional Shipping for WooCommerce: by Lauri Karisola / WooElements.com – 2.0.2 – Not tested with the active version of WooCommerce
    The7 Convert Plus: by Brainstorm Force – 3.5.6
    Cookie Notice: by dFactory – 1.3.1
    Add-on: Custom CSS - Back In Stock Notifier for WooCommerce: by codewoogeek – 1.2 – Not tested with the active version of WooCommerce
    Debug This: by MachoThemes – 0.6.3
    The7 Elements: by Dream-Theme – 2.3.1
    Duplicate Page: by mndpsingh287 – 4.2
    Facebook for WooCommerce: by Facebook – 1.10.2
    The7 Go Pricing - WordPress Responsive Pricing Tables: by Granth – 3.3.17
    Google Analytics Dashboard for WP (GADWP): by ExactMetrics – 6.0.2
    Smash Balloon Instagram Feed: by Smash Balloon – 2.3.1
    The7 WPBakery Page Builder: by Michael M - WPBakery.com – 6.1
    Loco Translate: by Tim Whitlock – 2.3.3
    LoginPress - Customizing the WordPress Login: by WPBrigade – 1.4.3
    Mailchimp for WooCommerce: by Mailchimp – 2.3.6
    MC4WP: Mailchimp for WordPress: by ibericode – 4.7.6
    MC4WP: Mailchimp Top Bar: by ibericode – 1.5.2
    Official Facebook Pixel: by Facebook – 2.0.1
    Product Sales Report for WooCommerce: by Potent Plugins – 1.4.9
    Really Simple SSL: by Rogier Lankhorst
    Mark Wolters – 3.3.1
    
    Redsys WooCommerce: by Redsys – 3.0.1 – Not tested with the active version of WooCommerce
    The7 Slider Revolution: by ThemePunch – 6.2.2
    Stock Message: by  – 1.1.0
    UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
    DavidAnderson – 1.16.23
    
    W3 Total Cache: by BoldGrid – 0.13.2
    WC Hide Shipping Methods: by Rynaldo Stoltz – 1.3
    Premmerce Permalink Manager for WooCommerce: by premmerce – 2.1.14
    WooCommerce Admin: by WooCommerce – 1.0.3
    WooCommerce Google Analytics Integration: by WooCommerce – 1.4.20
    MRW: by Webubi – 4.1.6
    WooCommerce PDF Invoices & Packing Slips: by Ewout Fernhout – 2.4.7
    WooCommerce Services: by Automattic – 1.23.0
    WooCommerce: by Automattic – 4.0.1
    Wordfence Security: by Wordfence – 7.4.6
    Yoast SEO: by Team Yoast – 13.4.1
    YITH WooCommerce Badge Management: by YITH – 1.4.0
    
    ### Inactive Plugins (3) ###
    
    Disable Comments: by Samir Shah – 1.10.2
    Password Protected: by Ben Huson – 2.2.5
    WooCommerce Extra Product Sorting Options: by SkyVerge – 2.8.3
    
    ### Dropin Plugins (1) ###
    
    advanced-cache.php: advanced-cache.php
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: EUR (€)
    Currency Position: right_space
    Thousand Separator: .
    Decimal Separator: ,
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Shop base: #6 - /shop/
    Basket: #7 - /basket/
    Checkout: #8 - /checkout/
    My account: #9 - /my-account/
    Terms and conditions: #2586 - /condiciones-de-envio/
    
    ### Theme ###
    
    Name: The7
    Version: 8.6.0
    Author URL: http://dream-theme.com/
    Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build
    personally we recommend using a child theme. See: How to create a child theme
    
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: dt-the7/woocommerce/cart/cart.php version 3.7.0 is out of date. The core version is 3.8.0
    dt-the7/woocommerce/cart/cross-sells.php
    dt-the7/woocommerce/checkout/form-billing.php
    dt-the7/woocommerce/checkout/form-checkout.php
    dt-the7/woocommerce/checkout/form-coupon.php
    dt-the7/woocommerce/checkout/form-login.php version 3.4.0 is out of date. The core version is 3.8.0
    dt-the7/woocommerce/checkout/form-shipping.php
    dt-the7/woocommerce/checkout/review-order.php version 3.3.0 is out of date. The core version is 3.8.0
    dt-the7/woocommerce/checkout/thankyou.php
    dt-the7/woocommerce/content-product.php
    dt-the7/woocommerce/content-product_cat.php
    dt-the7/woocommerce/emails/customer-completed-order.php
    dt-the7/woocommerce/global/breadcrumb.php
    dt-the7/woocommerce/global/form-login.php
    dt-the7/woocommerce/global/quantity-input.php version 3.6.0 is out of date. The core version is 4.0.0
    dt-the7/woocommerce/loop/loop-end.php
    dt-the7/woocommerce/loop/loop-start.php
    dt-the7/woocommerce/loop/pagination.php
    dt-the7/woocommerce/myaccount/form-login.php
    dt-the7/woocommerce/notices/error.php version 3.5.0 is out of date. The core version is 3.9.0
    dt-the7/woocommerce/notices/notice.php version 3.5.0 is out of date. The core version is 3.9.0
    dt-the7/woocommerce/notices/success.php version 3.5.0 is out of date. The core version is 3.9.0
    dt-the7/woocommerce/order/order-details-customer.php
    dt-the7/woocommerce/order/order-details.php
    dt-the7/woocommerce/single-product/meta.php
    dt-the7/woocommerce/single-product/price.php
    dt-the7/woocommerce/single-product/related.php version 3.0.0 is out of date. The core version is 3.9.0
    dt-the7/woocommerce/single-product/up-sells.php
    
    Outdated Templates: ❌
    					
    					
    						Learn how to update
    
    ### Action Scheduler ###
    
    Complete: 2,788
    Oldest: 2020-03-15 09:36:57 +0000
    Newest: 2020-04-15 08:48:34 +0000
    
    Failed: 1
    Oldest: 2020-04-09 10:25:41 +0000
    Newest: 2020-04-09 10:25:41 +0000
    
    Pending: 3
    Oldest: 2020-04-15 09:48:34 +0000
    Newest: 2020-04-21 12:33:42 +0000
    
    
    Thread Starter casabase

    (@casabase)

    It says “check critical error on your website. please check your web administrator email inbox for instructins” Learn more about debugging in WordPress”
    I did not get any email about this and error still happening. It is preventing me to bulk update orders to completed status when we ship them.
    See attachment in Spanish though.

    Thread Starter casabase

    (@casabase)

    Yes thank you for the quikc answer

Viewing 7 replies - 1 through 7 (of 7 total)