calebgittins

Thanks @mosesmedh, we have a solution now thanks to the WP support team.

They suggested changing line 123 of includes/api-request/class-wc-shipstation-api-shipnotify.php with:

return absint(apply_filters( 'woocommerce_shipstation_get_order_id', $order_id ));

I also have the following filter in the theme to find the correct order ID based on the custom order number:

add_filter( 'woocommerce_shipstation_get_order_id', function( $order_id ) {
        global $wpdb;

        $prepare_query = $wpdb->prepare(
            "SELECT post_id FROM {$wpdb->postmeta} WHERE meta_key = '_alg_wc_full_custom_order_number' AND meta_value = %s",
            $order_id
        );

        $get_values = $wpdb->get_col( $prepare_query );

        return ! empty( $get_values ) ? absint( $get_values[0] ) : absint( $order_id );
    });

With both of those in place, orders are now being updated once they are shipped in Shipstation.

Can that fix be applied to the next version of the plugin?

• This reply was modified 1 year, 2 months ago by calebgittins.