Buttonizer
Forum Replies Created
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Hi @joaovv99 many thanks for the great review :D. Interesting to hear that you have done an extensive research in finding the best solution. Out of curiosity what for keywords did you use? Did it took you long to find Buttonizer? It would be very interesting to hear about your search experience as we can help our users to find Buttonizer better :).
- This reply was modified 6 years, 4 months ago by Buttonizer.
Glad to hear that the issue was resolved!
We had another user in our support mail that also couldn’t change the URL.
They simply had to press enter to make it work. Perhaps this issue is somewhat related?We will test it out on our side and see if we can reproduce this issue and fix it.
If you ever have any questions, please let us know! 🙂
Thanks for letting us know about the theme!
the button is visible when i am logged in but when i log out the button is not there on the front end..
It sounds like the changes might be cached.
Could you try clearing your site’s cache and see if the changes will appear?@elaxxl ,
Perhaps something is conflicting with Buttonizer. Like a theme.
Could you perhaps let us know which theme you are using? We would like to try and see if we can reproduce this issue using the same theme.Regarding the console log,
Yes, you currently can’t make any changes. But an error might appear in the console log stating what went wrong trying to make changes in Buttonizer.Here’s an example of what it might look like:
Example video- This reply was modified 6 years, 4 months ago by Buttonizer.
- This reply was modified 6 years, 4 months ago by Buttonizer.
Hi @elaxxl ,
Thanks for your support question!
When you say it does not save it, do you mean that it does not save in the Buttonizer dashboard? When you refresh the Buttonizer dashboard your changes disappear?
If so, could you perhaps open your console log then make changes in Buttonizer’s dashboard by adding a new button and see if there are any errors that popup?
It might help us a lot to find out what’s causing the issue.
@djelgi ,
It seems like the + in front of the number isn’t needed and it’s causing it not to open the app.
Could you try removing the +?
Hi @djelgi ,
Thanks for your support question!
A button with a Viber action will only open the app if the user has the app installed on their phone.
If they don’t have the Viber app it would not do anything.
We can perhaps add a warning if the app is not installed in the future.
Please let me know if you have any further questions! 🙂
Forum: Plugins
In reply to: [Buttonizer - Floating Menus, Sticky Buttons, & Popup Builder] Custom IconHi @haleekalevitch ,
It’s possible to change the button color and icon.
In the Buttonizer settings, you can the whole group’s color or individual buttons.
You can also select an icon from Font Awesome’s selection of icons.If you have any questions, let us know! 🙂
- This reply was modified 6 years, 5 months ago by Buttonizer.
Hi @mborin !
Thanks for reporting this issue! Do you get this on every page or only when updating the plugin?
Hi @qeyduey
That doesn’t sound right. Where do you get that console message? On your website? Then we’ll investigate why that’s happening 🙂
P.S. Due to the WordPress guidelines we’re unable to discuss anything about the premium version on the WordPress Forums, so if you have questions about our premium version I’d like to invite you to our Buttonizer Community: https://community.buttonizer.pro/
Hi @urgul ,
Glad to hear that you found out how to fix the issue!
We were quite perplexed as to why that was happening since we couldn’t reproduce the error on most of our devices.
Regarding the timeout function, we can’t talk about it here since it’s a PRO feature.
We will reply to your post on our community forum explaining the timeout function. 🙂Hi @urgul ,
Thanks for the review!
We very much appreciate it. 🙂Regarding opening the chat box on multiple pages,
Unfortunately, we can’t do anything about it. It’s a problem with the Messenger SDK.This issue seems to only happen when you open the chat box on another tab on the same page on the same browser. If you open the second tab in incognito mode for example, it works correctly.
Their Customer Chat Plugin is also currently listed as in Beta on their site.
Regarding changing the welcome message of the chat box,
We’ve recently updated our system that will allow us to create much more options to Buttonizer.
We’ll be able to add more Messenger options to in the future. 🙂If you have any questions, please let us know!
Hi @urgul ,
Thanks for your support!
Regarding the delay when closing the Messenger chat box then opening it up again quickly,
The Facebook Messenger Customer Chat SDK that we are using has a Rate Limit.Each function in Customer Chat SDK is limited to 1 call per 5 seconds.
Source: Rate Limit
When you click on the Messenger button in Buttonizer, it calls the function to open the chat box. By closing it and clicking on the button quickly, it will take 5 seconds to open up again.
Regarding when the Messenger chat box doesn’t open up at all,
It looks like the Messenger SDK sometimes doesn’t find the element that Buttonizer creates to make the chat box. It might be a load order where the Messenger SDK loads earlier than Buttonizer so it couldn’t find the element.Could you try placing this function in the header or footer site?
This should make the Messenger SDK run once Buttonizer is completely loaded:<script> function buttonizerInitialized() { FB.XFBML.parse() } </script>P.S. My adblocker was sometimes blocking the Messeger SDK. If you have an adblocker, could you also try disabling it and see if that works?
Please let me know if the script works! 🙂
Hi @thiartj,
Thanks for the video and all the information!
It made it quite easy to find out what’s causing the issue.The i-Craft theme has a CSS that sets the color picker’s visibility to hidden.
You can add this into your Functions.php to make Buttonizer’s color picker visible again:
add_action('admin_head', 'buttonizer_color_picker'); function buttonizer_color_picker() { echo '<style> .buttonizer-input-container.is-color-picker .popup { opacity: 1; visibility: visible; height: auto; } </style>'; }Please let us know if this works for you! 🙂
Hi @gokturk,
This is a weird issue.
Could you perhaps send us a link to your site?
We would like to take a look at the extra button and see if we can find out what’s causing it.Thanks in advance!