Umar
Forum Replies Created
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Forum: Reviews
In reply to: [Ultimate Addons for Elementor] Broken secure pageHi @eggfarmersontario ,
Thank you so much for your honest feedback and I will surely share your thoughts with the developers as well.
I understand your concerns about the HTTPS, but we never received any such issue reported by anyone else before you. In that case, have you tested for any conflicts with the proper steps as explained below along with the basic troubleshooting?
I can see, you have mentioned that you already tried by deactivating all plugins. Please see the instructions below for how to do this and take a look once again for your reference, check if you have missed anything in the process:
https://wpastra.com/docs/troubleshooting-steps/#basic-troubleshooting-stepsYou can do such experiments on your staging site first and then can check the results to make sure before doing anything on your live site.
Kind Regards,
UmarForum: Plugins
In reply to: [Ultimate Addons for Elementor] footer in the middle of the pageHello @gal11 ,
Thank you for getting back with the URL, I can see the issue is there and have checked the console too from where it seems some conflicting issue is there. To verify the same, kindly check and troubleshoot with some basic steps.
In that case, have you tested for any conflicts with the proper steps as explained below along with the basic troubleshooting?
I can see, you have mentioned that you already tried by deactivating all plugins. Please see the instructions below for how to do this and take a look once again for your reference, check if you have missed anything in the process:
https://wpastra.com/docs/troubleshooting-steps/#basic-troubleshooting-stepsYou can do such experiments on your staging site first and then can check the results to make sure before doing anything on your live site.
Kind Regards,
UmarForum: Plugins
In reply to: [Ultimate Addons for Elementor] Templates stopped beeing editableThank you for sending updates here @babiskalogirou 🙂
Glad to know that the issue was fixed and thanks for sharing you experience with us here for our reference too. That would be helpful for other readers of this thread as well!
Have a great weekend 🙂
Kind Regards,
Umar- This reply was modified 3 years ago by Umar.
Forum: Plugins
In reply to: [Ultimate Addons for Elementor] Header not loading JS ErrorHi @alessandropurplepig ,
Hope you are doing well 🙂
About your reported issue:
After reading your thread, I have checked my test site by having Elementor and EHF together, also checked with the pro version too:As you can see in the above screenshot that I have tested with the latest versions. I have tried creating a new header/footer for posts and it worked for me.
More details from your side can be helpful here for our reference, you can get back with the relevant screenshot OR video if possible.
You can see into your own posted screenshots that the console is showing below errors mainly:
JQMIGRATE: Migrate is installed, version 3.4.0This message is a notification from the jQuery Migrate plugin, which is designed to help developers migrate their code from older versions of jQuery to the latest version. The message indicates that the plugin has been successfully installed and is running version 3.4.0.
If you see this message in your console, it means that the jQuery Migrate plugin is installed and ready to assist with any necessary code migrations. You can consult the plugin’s documentation for more information on how to use it.
Hope this helps 🙂
Kind Regards,
UmaForum: Plugins
In reply to: [Ultimate Addons for Elementor] Header not showing on Shop pageHi @wizzzzard ,
Thank you for contacting us and glad to know that you are enjoying our plugin 🙂
After reading your thread, I have checked my test site by having Elementor and EHF together, also checked with the pro version too:
As you can see in the above screenshot that I have tested with the latest versions. I have tried creating a new header/footer for posts and it worked for me.
More details from your side can be helpful here for our reference, you can get back with the relevant screenshot OR video if possible.
Suggestions for better troubleshooting:
By looking at the query, I assume that it could be a conflict issue there. Before going ahead, please ensure that you have done a few basic tests from your site OR not yet at any of your sites. In that case, have you tested for any conflicts with the proper steps as explained below along with the basic troubleshooting?I can see, you have mentioned that you already tried by deactivating all plugins. Please see the instructions below for how to do this and take a look once again for your reference, check if you have missed anything in the process:
https://wpastra.com/docs/troubleshooting-steps/#basic-troubleshooting-stepsYou can do such experiments on your staging site first and then can check the results to make sure before doing anything on your live site.
Hope this helps 🙂
Kind Regards,
UmarForum: Plugins
In reply to: [Ultimate Addons for Elementor] Header and footer not showing?Hello guys,<gwmw style=”display:none;”></gwmw>
After reading your thread, I have checked my test site by having Elementor and EHF together, also checked with the pro version too:
As you can see in the above screenshot that I have tested with the latest versions. I have tried creating a new header/footer for posts and it worked for me.
More details from your side can be helpful here for our reference, you can get back with the relevant screenshot OR video if possible.
Suggestions for better troubleshooting:
By looking at the query, it could be a conflict issue there. Before going ahead, please ensure that you have done a few basic tests from your site OR not yet at any of your sites. In that case, have you tested for any conflicts with the proper steps as explained below along with the basic troubleshooting?I can see, you have mentioned that you already tried by deactivating all plugins. Please see the instructions below for how to do this and take a look once again for your reference, check if you have missed anything in the process:
https://wpastra.com/docs/troubleshooting-steps/#basic-troubleshooting-stepsYou can do such experiments on your staging site first and then can check the results to make sure before doing anything on your live site.
Hope this helps 🙂
Kind Regards,
Umar- This reply was modified 3 years ago by Umar.
Forum: Reviews
In reply to: [Ultimate Addons for Elementor] Straight up featuresHi @archismanmisra ,
Thank you so much for all your words you have shared here with us.
I am glad to know that you’re enjoying the “Header Footer & Blocks for Elementor” plugin and that it is a perfect fit for you.
We hope you will continue to have a 5-star experience 🙂
Thank You,
Umar- This reply was modified 3 years ago by Umar.
Forum: Plugins
In reply to: [Ultimate Addons for Elementor] Templates stopped beeing editableHi @babiskalogirou ,
After reading your thread, I have checked my test site by having Elementor and EHF together, also checked with the pro version too:
As you can see in the above screenshot that I have tested with the latest versions. I have tried creating a new header/footer for posts and it worked for me.
More details from your side can be helpful here for our reference, you can get back with the relevant screenshot OR video if possible.
Suggestions for better troubleshooting:
By looking at the query, issue and site, I can see in the console that it could be a conflict issue there. Before going ahead, please ensure that you have done a few basic tests from your site OR not yet at any of your sites. In that case, have you tested for any conflicts with the proper steps as explained below along with the basic troubleshooting?I can see, you have mentioned that you already tried by deactivating all plugins. Please see the instructions below for how to do this and take a look once again for your reference, check if you have missed anything in the process:
https://wpastra.com/docs/troubleshooting-steps/#basic-troubleshooting-stepsYou can do such experiments on your staging site first and then can check the results to make sure before doing anything on your live site.
Hope this helps 🙂
Kind Regards,
Umar- This reply was modified 3 years ago by Umar.
Forum: Plugins
In reply to: [Ultimate Addons for Elementor] ajax not working on menu cart iconHi @net4earning ,
Glad to know that you like our plugin and happy with the performance 🙂
About your reported issue:
I am not sure if you have disabled the add-to-cart functionality on the site for now. I tried by accessing a few products and was unable to add them into the cart to troubleshoot the issue that you have reported here.I have checked this product for example:
https://nakbejoyas.com/product/dije-magia-liquida-grande-con-opalo/But did not get any “Add to cart” option over there. Perhaps I am missing something here about this one.
Kind Regards,
UmarForum: Plugins
In reply to: [Ultimate Addons for Elementor] Submenu Arrow icon gets bold in mobile viewHi @sakuraone ,
About responsiveness:
Yes, I understand your concerns about this, but I would like to be more clear on the same as it is all about the appearance and looks of the theme that you are using on the site, which could be different according to the individual site’s needs. In addition, the site’s appearance on mobile devices also mainly depends on the theme’s responsiveness first.
However, our product is completely open-coded and you can make changes to the requirements anytime. If you are good at CSS scripting skills, then such changes are easy for you to achieve. In addition, you can add your own custom CSS also to get your required layout and appearance.
I would like to give you some guidance on the ideal process for your reference:
Here in this case, you will need to add some additional custom CSS to that way. Kindly add the CSS on your site in the Additional CSS tab by following the below instructions and let me know how it goes.
Here is a detailed idea on how you can add the custom CSS code into your site easily:
https://www.wpbeginner.com/plugins/how-to-easily-add-custom-css-to-your-wordpress-site/
Also, about the file(s), below tutorials can be helpful:
https://www.wpbeginner.com/plugins/how-to-find-which-files-to-edit-in-wordpress-theme/
https://www.youtube.com/watch?v=JY6uIDAVTpM
https://www.barrykooij.com/what-the-file/
In your case also, you can try to find-out the relevant CSS classes and then you can add your own styling/color accordingly.
Suggestions for better troubleshooting:
By looking at the query, issue and site, I can see in the console that it could be a conflict issue there. Before going ahead, please ensure that you have done a few basic tests from your site OR not yet at any of your sites. In that case, have you tested for any conflicts with the proper steps as explained below along with the basic troubleshooting?
I can see, you have mentioned that you already tried by deactivating all plugins. Please see the instructions below for how to do this and take a look once again for your reference, check if you have missed anything in the process:
https://wpastra.com/docs/troubleshooting-steps/#basic-troubleshooting-steps
You can do such experiments on your staging site first and then can check the results to make sure before doing anything on your live site.
Hope this helps 🙂
Kind Regards,
Umar- This reply was modified 3 years ago by Umar.
Thank you @isawanangel for updating the thread with your input here. You can share that ticket ID also here for my reference. So, that I can take a better look if my input is required there 🙂
Forum: Plugins
In reply to: [Ultimate Addons for Elementor] New created header and footer not showingHello @city567 ,
After reading your thread, I have checked my test site by having Elementor and EHF together, also checked with the pro version too:
As you can see in the above screenshot that I have tested with the latest versions. I have tried creating a new header/footer for posts and it worked for me.
More details from your side can be helpful here for our reference, you can get back with the relevant screenshot OR video if possible.
Kind Regards,
UmarForum: Plugins
In reply to: [Ultimate Addons for Elementor] My header has a scroll to the right on mobileHi @mihahg ,
Thank you for your kind patience with this and sorry for the delay in replying you here on this thread.
About responsiveness:
Yes, I understand your concerns about this, but I would like to be more clear on the same as it is all about the appearance and looks of the theme that you are using on the site, which could be different according to the individual site’s needs. In addition, the site’s appearance on mobile devices also mainly depends on the theme’s responsiveness first.However, our product is completely open-coded and you can make changes to the requirements anytime. If you are good at CSS scripting skills, then such changes are easy for you to achieve. In addition, you can add your own custom CSS also to get your required layout and appearance.
I would like to give you some guidance on the ideal process for your reference:
Here in this case, you will need to add some additional custom CSS to that way. Kindly add the CSS on your site in the Additional CSS tab by following the below instructions and let me know how it goes.Here is a detailed idea on how you can add the custom CSS code into your site easily:
https://www.wpbeginner.com/plugins/how-to-easily-add-custom-css-to-your-wordpress-site/Also, about the file(s), below tutorials can be helpful:
https://www.wpbeginner.com/plugins/how-to-find-which-files-to-edit-in-wordpress-theme/https://www.youtube.com/watch?v=JY6uIDAVTpM
https://www.barrykooij.com/what-the-file/
In your case also, you can try to find-out the relevant CSS classes and then you can add your own styling/color accordingly.
Suggestions for better troubleshooting:
By looking at the query, issue and site, I can see in the console that it could be a conflict issue there. Before going ahead, please ensure that you have done a few basic tests from your site OR not yet at any of your sites. In that case, have you tested for any conflicts with the proper steps as explained below along with the basic troubleshooting?I can see, you have mentioned that you already tried by deactivating all plugins. Please see the instructions below for how to do this and take a look once again for your reference, check if you have missed anything in the process:
https://wpastra.com/docs/troubleshooting-steps/#basic-troubleshooting-stepsYou can do such experiments on your staging site first and then can check the results to make sure before doing anything on your live site.
Apart from that at your site, I have observed that the console is showing some errors which can affect the performance. Here is the screenshot for your reference too:
https://d.pr/i/FnM3wbYou can see into the screenshots that console is showing below errors mainly:
JQMIGRATE: Migrate is installed, version 3.4.0
caught TypeError: oldWindowLoad is not a functionThis message is a notification from the jQuery Migrate plugin, which is designed to help developers migrate their code from older versions of jQuery to the latest version. The message indicates that the plugin has been successfully installed and is running version 3.4.0.
If you see this message in your console, it means that the jQuery Migrate plugin is installed and ready to assist with any necessary code migrations. You can consult the plugin’s documentation for more information on how to use it.
Hope this helps 🙂
Kind Regards,
UmarHello @miguelfloress ,
Thank you so much for all your words you have shared here with us.
I am glad to know that you’re enjoying the “Header Footer & Blocks for Elementor” plugin and that it is a perfect fit for you.
We hope you will continue to have a 5-star experience 🙂
Thank You,
Umar- This reply was modified 3 years ago by Umar.
Forum: Reviews
In reply to: [Ultimate Addons for Elementor] Super pratique mais manque une optionHi @sitiref ,
Thank you so much for your honest feedback and I will surely share your thoughts with the developers as well.
I am glad to know that you’re enjoying the “Header Footer & Blocks for Elementor” plugin and that it is a perfect fit for you. Hope we will get 5 stars experience next time 🙂
Thank You,
Umar