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  • Thread Starter bruce4sure

    (@bruce4sure)

    That is good information for the novice. Only recently did I find out who my host server was. I thought it was WordPress. I put in a ticket with my host server and they told me they were having trouble with my server. In two days they responded with a fix, and as of today the site is working.

    Thread Starter bruce4sure

    (@bruce4sure)

    On Oct 25 I put in a ticket with WordPress indicating the error, with this request.

    “Please reset my site http://www.seniorstatesmen.org/ and the SQL Server.”

    Their immediate response was “We have an engineer taking a look at the issue now.”

    Since then NOTHING and it is four days later. It has been six days since anyone on this forum has offered any support. I think the site has been down for over a month. Will I have to take down the site and move it to a more responsive location?

    Thread Starter bruce4sure

    (@bruce4sure)

    Am I making progress? NO! I’ve spent over five hours on this problem that I shouldn’t have. I do appreciate your help however.

    I checked the wp-config.php and found this.

    // ** MySQL settings ** //
    define(‘WP_CACHE’, true); //Added by WP-Cache Managerdefine(‘DB_NAME’, ‘seniorst_wrdp1’); // The name of the database
    define(‘DB_USER’, ‘seniorst_wrdp1’); // Your MySQL username

    I changed it to this (I also changed the order of the first two statements without noticeable effect):

    // ** MySQL settings ** //
    define(‘WP_CACHE’, true); //Added by WP-Cache Manager
    define(‘DB_NAME’, ‘seniorst_wrdp1’); // The name of the database
    define(‘DB_USER’, ‘seniorst_wrdp1’); // Your MySQL username

    and still get the error message: Error establishing a database connection

    I don’t know who MySQL host is as it is identified as ‘localhost’. So I can’t contact them. I notice that the MySQL password is different than for the Control Panel or FTP or WordPress Login. Is that correct?

    Any other thoughts? Shouldn’t WordPress help fix this problem?

    Bruce

    Thread Starter bruce4sure

    (@bruce4sure)

    I am “chatting” with Xfinity, but they don’t know. They have not responded to my request for a server error log.

    Now the error message I get is “Error establishing a database connection” This sounds like a WordPress problem.

    I checked on https//downforeveryoneorjustme.com/ and no one can access the site.

    Thread Starter bruce4sure

    (@bruce4sure)

    Can’t find the server error log. I looked in the Windows Event Viewer and the cPanel of WordPress. Is there anything I can do it the cPanel that would help — like restoring an older version of WordPress?

Viewing 5 replies - 1 through 5 (of 5 total)