BraveNewCode Inc.
Forum Replies Created
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Infinity Cache works very well as a complimentary cache solution for mobile with standard WordPress caching plugins.
You can definitely purchase and try it out and see if you like it, and if you decide to downgrade we can accommodate that as well in the event that you’re not satisfied.
We only want happy customers!
Closing this thread— customers who’ve purchased a license should post tickets in our Pro customer support centre, located at http://www.bravenewcode.com/support/
Forum: Plugins
In reply to: [WordTwit Twitter Plugin] Still broken for me please advise…Hello. The first thing to try is to check for any Javascript conflicts that may be in your installation after updating any components of WordPress. To isolate which plugin(s) may be contributing to the trouble, deactivate all except WordTwit from within the WordPress Plugins area, clear your browser cache and local data then test.
If WordTwit functions well, you may then enable the rest of your plugins one at a time, repeating the process, until you can identify which is/are causing the problem.
If that verifies that your installation is free of conflicts, then the next thing to check are your Twitter settings. This might require resetting your app. Always be sure to check that your app settings are “Read/Write” when you recreate the app.
Last, if none of that affects the problem, your WordTwit settings may have become corrupt. You may reset them to default with the button at the foot of the admin area. For peace of mind, backup your WordPress database before resetting.
Forum: Plugins
In reply to: [WordTwit Twitter Plugin] YOURLS Not WorkingHi,
We try to chime in here as often as we can.
Please upgrade to WordTwit 3.5 which addresses support for WordPress 3.8 and Twitter’s API changes. You may also want to reset your custom Twitter app’s keys at dev.twitter.com/apps, re-add them to WordTwit and setup your Twitter account(s) again.
Let us know if that helps or if you have further questions. Thank you.
Forum: Plugins
In reply to: [WordTwit Twitter Plugin] Planned posts not twitteredHi,
If you are using a third-party application to publish your WordPress posts, then yes, we recommend you enable “Tweet automatically when content is generated by other plugins or third party applications via XML-RPC”.
Please make sure you are now using WordTwit 3.5 which addresses compatibility with WordPress 3.5 and with Twitter’s new API.
You’re welcome.
Thank you, esmandau.
Forum: Plugins
In reply to: [WordTwit Twitter Plugin] wordtwit pro has stopped workingYes, there was a change to Twitter’s API recently. The change is addressed in WordTwit 3.5. Please upgrade to it and let us know if you continue experiencing issues. Thank you.
Forum: Plugins
In reply to: [WordTwit Twitter Plugin] Will not find accountHi,
Twitter changed their API recently. An update to WordTwit has been released to address these changes. Please update to WordTwit 3.5 and it should help resolve the issues you’re seeing. Thank you.
Forum: Plugins
In reply to: [WordTwit Twitter Plugin] Server TimeHi,
The issue has been fixed. Please upgrade to WordTwit 3.5 and it should help resolve the issue. Thank you.
Where are the custom post types coming from? We’ve tested CPT’s added via themes and also via a plugin (like WCK), and can’t replicate the issue.
Forum: Reviews
In reply to: [WPtouch - Make your WordPress Website Mobile-Friendly] BROKEN!Please take a few minutes to amend your review, thanks : )
Forum: Reviews
In reply to: [WPtouch - Make your WordPress Website Mobile-Friendly] Very good pluginThanks very much!
Hi,
We couldn’t say for sure why your server is not creating the /wptouch-data directory on the fly. You can try creating the directory yourself, using the structure outlined below.
/wptouch-data
-backups
-cache
-debug
-extensions
-icons
–custom
-lang
-modules
-temp
-themes
-uploadsThen, make sure WPtouch has proper write access to it. You can set its permissions to 755 and go more relaxed if necessary.
You’re welcome.
Thanks for buying WPtouch Pro! Our support team can give you one-on-one help for Pro features via our support system at http://bravenewcode.com/support, so please create a ticket for them there.
Do you have a cache plugin installed? They need to be configured to correctly pass mobile requests to WPtouch and avoid presenting the mobile theme to desktop users.
You can see details on how to do so at http://www.bravenewcode.com/support/knowledgebase/optimizing-caching-plugins-for-mobile-use/.