George Botsev
Forum Replies Created
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@luuigi you are getting error 500. Did you enable the debug log in WordPress, as I have suggested above?
Usually, these errors are being logged in the log and then we can find more information about the problem.
Please provide more information so that we could be of better help.Forum: Plugins
In reply to: [WPML Multilingual & Multicurrency for WooCommerce] Log NoticesHello, could you please check if you have your shop base translated and if your shop page has been created and has a name assigned to it?
Perhaps checking in WooCommerce > WooCommerce Multilingual > Status for any warnings and if you resolve them – this might fix this notice.I see that you have a lot of plugins related to WooCommerce, that may alter in some way the products.
Could you test in a minimal setup if the problem persists? e.g. just leave WooCommerce and WPML plugins to work and test the same scenario as before.It is not very good that you have no contact with your theme author – this definitely will complicate the things in the long run and perhaps you will need to consider hiring somebody to help you support your theme and site.
Please let me know how the tests go. If you can find the problem perhaps you will then be able to use our hooks or api to convert the product and display it in the correct language – https://wpml.org/documentation/support/wpml-coding-api/wpml-hooks-reference/
This is now very tricky situation. There is no way for you to get the account data from your site because it is not used in any way like that. The only authentication data that is entered on a registered site is a key, that is generated by our server in your user account.
I am not qualified to answer this question and I also don’t have all of the details regarding your case.
You could try and contact us https://wpml.org/home/contact-us/ in Account Page section for questions related to your account.From what I see, maybe it would be better if you can contact your theme author and notify him that his theme is not entirely compatible with WPML so that he can fix it (provided that your theme is not being heavily modified). Then you can just update your theme.
Perhaps, if you can give me more details about your theme and plugins – then I could be of better help?
Like – theme name; list of plugins; WPML versions; is everything up to date at this time (version numbers);Hello, we just released a new version – you might give it a go.
The issues that you have reported, and also others that we found during testing should be fixed now.Hello, I see the problem.
However, this can be because of different factors – it could be because of cache or perhaps of a non-compatible with WPML theme.
We need to take a closer look at the code that is responsible for generating this slideout cart.
Please create a new ticket in our forum at wpml.org so that we can arrange one of our supporters to take a look at the code and attempt to help you with it.Thank you for reporting this issue to us.
Our developers are currently working on fixing similar issues.Forum: Plugins
In reply to: [WPML Multilingual & Multicurrency for WooCommerce] Variable product BUGOkay, I understand.
At this time, I would like to suggest you to open a new ticket in our forum at wpml.org so that we investigate the case more in-depth on your server, because this forum here is limited and we cannot exchange any private details.Forum: Plugins
In reply to: [WPML Multilingual & Multicurrency for WooCommerce] Variable product BUGYes, everything seems to be in order at first glance.
Did you use the native translation interface to duplicate the contents of the product or the translation management dashboard?
If you have used the native interface, then you have maybe used to create a duplicate of the duplicate – which is wrong and may lead to issues – e.g. – you have one original in English, you duplicate to German, and then from the German page you duplicate to third language.I have no other ideas at this time and this issue would require more in-depth debugging because it might be related to other plugins or the theme that you use, so I invite you to open a new ticket in our forum at wpml.org in order for us to be able to be of better help for you and in order to diagnose if this is a compatibility issue, issue with some settings or a bug that manifests itself in certain setups.
Forum: Plugins
In reply to: [WPML Multilingual & Multicurrency for WooCommerce] Variable product BUGHello,
The issue that you are describing should not happen with the latest versions of WooCommerce Multilingual and WPML.
Did you have updated your plugins to the current versions?
If not – please backup your site and then update and test again.
I just tested a similar scenario on my local machine with all of the latest versions and I was unable to reproduce it.
Maybe you have some specific configuration that you have forgot to mention?
Did you have any warnings in WooCommerce > WooCommerce Multilingual > Status?Hello, thank you for reporting this.
I will escalate it to our developers.
For now, you can give a try to a workaround:
in /wp-content/plugins/woocommerce-multilingual/inc/wcml-cart-switch-lang-functions.php
change the code:
$force_cart_url = add_query_arg( 'force_switch', 1, get_permalink() );
to this code:
$force_cart_url = add_query_arg( 'force_switch', 1, ('http://' . $_SERVER['HTTP_HOST'] . $_SERVER['REQUEST_URI']));Be sure to adjust http to https if you are using https on your site.
Be sure to make backup first as this is just quick and dirty fix and a more permanent solution remains to be found by our developers.
Forum: Plugins
In reply to: [WPML Multilingual & Multicurrency for WooCommerce] Woocommerce languageHello,
I am not sure if i follow you here.
What is your default language that is set in WPML > Languages?
Since WordPress 4.7 this is the default admin language. This can be overriden in your user profile.
Maybe if you are using WPML 3.6.1 you might have some issues there – please update to WPML 3.6.2Please let me know if I have understood correctly the issue – otherwise please provide more data so that I can better understand and help you.
You might want to test a fix for this:
in /woocommerce-multilingual/inc/class-wcml-install.php on line 79 change:
if ( !empty( WCML_Install::translated_product_type_terms() ) ) {
to:$translated_product_type_terms = WCML_Install::translated_product_type_terms(); if ( !empty( $translated_product_type_terms ) ) {Yes, this is because of the old PHP version.
Also yes – it displays an admin notices.@annas92 Hello, perhaps you would like to open a new ticket in our forum at wpml.org, so that we could investigate your issue, since the issue here has been resolved.
You can ping me there in the ticket and my colleagues will escalate the ticket to me.