boldthemes
Forum Replies Created
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Forum: Plugins
In reply to: [Bold Page Builder] Hide controlsHi,
Thanks for the link. We have tested in our environment adding YouTube video as section background video, but we weren’t able to recreate the mentioned issue. Could you please make sure to update both BB and premium theme (and required plugins)?
If the issue still resist, please contact us once again.
Forum: Plugins
In reply to: [Bold Page Builder] Responsive issues of columnsHi,
As we mentioned, our suggestion is to hide current row below 991px resolution and then show new 5 rows with 2 columns with rearranged logos (since you have 10 logos). You can manage this using Hide/Show options on Row and defined responsive sizes.
Regarding video tutorials, please check our YouTube channel and videos: Bold Page Builder Tutorial: Hide on Responsive and Bold Page Builder Tutorial – Add New Element, Row Layout (1/2+1/2,…).
Forum: Plugins
In reply to: [Bold Page Builder] Portfolio and wpmlHi @cboursinos
Thanks for using Bold Builder plugin.
Since you are using one of our premium themes, please have in mind that due to WP rules, we are not able to provide support regarding your issue on this forum. For more WPML assistance, please contact our support team via this link. Thanks in advance.
Forum: Plugins
In reply to: [Bold Page Builder] Havin problem with BB ButtonHi @jossrios
We are sorry to hear that you are experiencing some issues with your site.
Please make sure to have the latest Bold Builder version (and premium theme as well). Test BB plugin with some WordPress theme ( eg. Twenty Nineteen).
Regarding your theme – enable parent theme also and test it, perhaps your child theme is causing the issue.
If the theme is the problem, than please contact theme support.
Forum: Plugins
In reply to: [Bold Page Builder] Hide controlsThanks for using Bold Builder plugin.
We were not able to locate YouTube video on linked page. Please add it once again so that we could inspect it.
Also, please write us how are you adding video: as Section background or using Video element? Thanks in advance.
Forum: Plugins
In reply to: [Bold Page Builder] Responsive issues of columnsHi @daman13
Please try using Hide/Appear options on mentioned Row and you can control how your layout will look on different screen sizes. Also you can duplicate Row (with different number of columns, e.g. 5 or 4) and rearrange logos according to your needs.
Forum: Plugins
In reply to: [Bold Timeline Lite] Predatory WordPress BannerThanks for using our plugin.
Please make sure to update plugin with upcoming version, which will include next change – Notice, with extended time from 14 days to 30, will be visible only on plugins’ admin page. Also, please have in mind that notice works in our environment.
Have a nice day! BT team
Forum: Plugins
In reply to: [Bold Page Builder] Bold builder link problem on mobileHi,
Thanks for writing. It seems that you have used 2 sliders, one of them is hidden on desktop and has Button with #. Please have a closer look on page editor and edit it according to your needs.
Forum: Plugins
In reply to: [Bold Page Builder] Row SpacingHi @mrbuhli
Thanks for using our plugin! 🙂
We suggest you to add new Row with one Column and Separator (edit the spacing according to your needs) right below the first mentioned row. In that way you will have spacings between the rows.
Forum: Plugins
In reply to: [Bold Page Builder] Blog category filter AllHi,
Thanks for the info. However, we highly recommend you using new element Post Grid, since Masonry Post Grid element is deprecated.
In order to add tags and change element according to your needs please navigate to: bt_bb_css_post_grid.php file in \wp-content\plugins\bold-page-builder\content_elements\bt_bb_css_post_grid folder.
Forum: Plugins
In reply to: [Bold Page Builder] Blog category filter AllHi,
Could you please inform us which element are you using on a static page? Thanks in advance.
Forum: Plugins
In reply to: [Bold Page Builder] Link ?bt_bb_fe_add_sectionHi,
Please update the Bold builder plugin to the newest version and the issue will be solved. If you generated a sitemap.xml, please do it again with the new Bold builder.
Forum: Plugins
In reply to: [Bold Page Builder] E_PARSE on misc.php fileHi,
Thanks for using Bold Builder plugin 🙂
Could you please confirm us if you are experiencing the same issue after new plugin update?
Thanks in advance.
Forum: Plugins
In reply to: [Bold Page Builder] Bold builder slow websieThanks for using Bold Builder (and our premium theme).
Please have in mind that due to WP rules, we are not able to provide support for premium themes on this forum, since you are using one of ours which has changed Bold Builder options. For more assistance, please contact our support team for premium themes.
Also, we suggest you to test if the Premium theme is causing the issue. In that case please contact our premium support for the help. We would be glad to resolve the issue 🙂- This reply was modified 2 years, 11 months ago by boldthemes.
Forum: Plugins
In reply to: [Bold Page Builder] Google Map with out APIHi @rizwanwaris
Thanks for using Bold Builder (and our premium theme).
Please have in mind that due to WP rules, we are not able to provide support for premium themes on this forum, since you are using one of ours which has changed Bold Builder options. For more assistance, please contact our support team for premium themes.
When it comes to adding embed code, note that the code should look like the following:
<div style="width: 100%;"><iframe src="https://maps.google.com/maps?width=100%25&height=600&hl=en&q=1%20Grafton%20Street,%20Dublin,%20Ireland+(My%20Business%20Name)&t=&z=14&ie=UTF8&iwloc=B&output=embed" width="100%" height="600" frameborder="0" marginwidth="0" marginheight="0" scrolling="no"><a href="https://www.maps.ie/distance-area-calculator.html">measure area map</a></iframe></div>