boldthemes
Forum Replies Created
-
Forum: Plugins
In reply to: [Bold Page Builder] Can’t load Media LibraryHi @colinqsl
Please let us know if the issue with library still persists after latest Bold Builder update. Thanks!
Forum: Plugins
In reply to: [Bold Page Builder] Plugin update breaks siteWe’ve released recently new Bold Builder update. Please update it on your site, it should resolve the mentioned issue on your site.
Regarding your question and licence key, unfortunately we do not have it.
For issues related to Bold Builder, feel free to write us here.
Forum: Plugins
In reply to: [Bold Page Builder] Warning after latest releaseHi @fransjansen
Thanks for sending us access to your site! We’ ha’ve inspected the issue and resolved it. 🙂 Please check your email, we’ve send you some details about it. Cheers!
Forum: Plugins
In reply to: [Bold Page Builder] Can’t load Media LibraryHi @colinqsl
Could you please let us know do you have latest Bold Builder version? Also, on which WordPress theme are you using? Thanks in advance.
Forum: Plugins
In reply to: [Bold Page Builder] Plugin update breaks siteSorry to hear about blank pages. If it is possible, please test on your site with parent Avantage theme (latest version) and all required plugins too. We recommend you to first back up your content. If the issue still remains than please contact our premium theme support here.
P.S. We tested in our environment and we weren’t able to recreate a situation.
Forum: Plugins
In reply to: [Bold Page Builder] Warning after latest releaseHi!
We have tried to inspect mentioned issues with our premium themes but no luck. Please send us access to your sites so that we could inspect issues more closely. We would like to help you. Email us at support@bold-themes.com
Thanks in advance!
Forum: Plugins
In reply to: [Bold Page Builder] Kids Club theme doesn’t support Bold Builder live editor?Hi @caterweb,
Thanks for using our plugin Bold Builder and our premium theme.
Unfortunately, Front Editor doesn’t work on mentioned theme. Our older (premium) themes than Law Firm don’t include front editor since its Bold Builder shortcodes are different from the original one on Bold Builder stand-alone. Sad to say that we don’t plan to develop it in the future. Thanks in advance for understanding.
Kind regards,
BoldThemes teamForum: Plugins
In reply to: [Bold Page Builder] Warning after latest releaseHi @notrier
We are sorry to hear that you are experiencing similar issues on your site. Please confirm us if you are using latest required plugins version as well.
If the issue still persist – make sure to contact us via boldthemes.ticksy.com. Thanks!
Forum: Plugins
In reply to: [Bold Page Builder] Warning after latest releaseHi,
Unfortunately we weren’t able to recreate the issue in our environment with the latest Bold Builder update.
Please make sure to have updated parent theme to the latest version, and all required plugins. If the issue still remains than please contact our premium theme support here.
Hi,
The error could be because there are some images chosen as Column backgrounds, that don’t exists in your library. Please check all columns on your Home page.
If the issue still remains, than make sure to update your (premium) theme, all required plugins, and disable third party plugins too. Also, we recommend you to contact our theme support here.
Forum: Plugins
In reply to: [Bold Page Builder] Warning after latest releaseHi,
We will make sure to recreate the issue in our environment and we will get back to you asap.
- This reply was modified 2 years, 8 months ago by boldthemes.
Forum: Plugins
In reply to: [Bold Page Builder] Create a headerHi,
Thanks for using Bold Builder.
Yes, it is possible. You can use CSS in order to hide them and use your own.
P.s. For (premium) theme questions and help, please contact our support via: Ticksy. Thanks!
Forum: Plugins
In reply to: [Bold Page Builder] Error after activating pluginHi,
Please make sure to have latest version of both Bold Builder and premium theme. If the issue still remains, than contact our support via: https://boldthemes.ticksy.com/
Forum: Plugins
In reply to: [Bold Page Builder] Warning after plugin instalationHi, Thanks for using Bold Buidler.
Could you please provide us more info – have you tested disabling plugin and enabling it again? Also, please test it with WordPress theme e.g. 2017 if the warning still remains. Please let us know of the outscome.
Forum: Plugins
In reply to: [Bold Page Builder] New Twitter IconHi,
We are planing a new plugin update, which will include X Twitter icon and some new things, very soon 🙂 Please update it when you get the notification on your Dashboard.