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Viewing 15 replies - 76 through 90 (of 272 total)
  • Plugin Author Kerry

    (@bluenotes)

    Hello,

    Since this is about the pro version of the plugin, please continue the discussion by submitting a ticket from your account on my website.

    To quickly answer your question, check the text side of where you placed the shortcode. According to the page source, it’s wrapped in a <pre> tag most likely from a copy/paste.

    Plugin Author Kerry

    (@bluenotes)

    Thank you for your feedback. You are correct that sorting, such as a drag/drop UI, in the admin is not available, but is also not available in the pro version. In either case, you can sort the frontend using the orderby=”” option in the shortcode using any of the following: name, date, rand, menu_order.

    If you need more control of the sort, I would recommend using a sorting plugin which will give you a drag/drop UI in the admin testimonial list. There are few plugins in the repo that provide this and can be used over multiple post types:

    – Simple Custom Post Order: https://wordpress.org/plugins/simple-custom-post-order/
    – Post Types Order: https://wordpress.org/plugins/post-types-order/

    When either is enabled and in their settings enabled for Testimonials, you’ll be able to drag/drop each one in your preferred order. In the shortcode, you would then use orderby=”menu_order”. Hope that helps.

    Plugin Author Kerry

    (@bluenotes)

    Hello,

    You’ll want to use .testimonial-single. On the page you linked to, that is the newer shortcode and it is using the CSS you specified above. So I’m not sure what is not working for you (See Screenshot). If you’re not seeing your CSS changes, make sure you’ve cleared your browser cache and/or your caching plugin.

    The below CSS will target both versions.

    .single-bne-testimonial,
    .testimonial-single {
        background: #f5f5f5;
        padding: 20px;
        margin-bottom: 20px;
        border: 2px solid #cccccc;
        border-radius: 10px;
    }
    
    Plugin Author Kerry

    (@bluenotes)

    Hello,

    No that’s not what that said. The notice says the following:

    Admin Notice (not public): This shortcode was depreciated on June 16, 2017 and will be removed in a future update. Please update this shortcode to use [bne_testimonials layout=”slider”].

    That will only display if you using the original shortcode (v1.x) that displays the slider which is [bne_testimonials_slider]. What you should do is replace that shortcode to the new version which is [bne_testimonials layout="slider"] The reason for this is because that old shortcode is no longer maintained. The same goes for the list view. If you’re using [bne_testimonials_list] you should replace that with [bne_testimonials layout="list"].

    I’m not sure what you mean by your last question. The slider accepts two animations slide or fade. I assume with expanding you mean the height automatically adjusting based on the slide content. If you don’t want the height to adjust, you would set smooth="false" in the shortcode. This only works if using the slide animation.

    • This reply was modified 7 years, 9 months ago by Kerry.
    Plugin Author Kerry

    (@bluenotes)

    I took a look at the theme since it’s free on the WordPress theme directory and there is not an option for it. Each widget gets wrapped in a 1/4 column.

    Your only option would be to edit the theme or use the following CSS:

    #footer .col-1-4:only-child { width: 100%; }
    

    You can add the above to the WP Customizer > Additional CSS area.

    Plugin Author Kerry

    (@bluenotes)

    Your footer is using 1/4 columns with the widget you placed the testimonials are in the 1st column. You would need to adjust your theme options to use 1 column instead of 4 for it to be full width.

    Plugin Author Kerry

    (@bluenotes)

    Your website is under maintenance so I can’t see what you’re referring to.

    Plugin Author Kerry

    (@bluenotes)

    There’s not a way in the testimonial shortcode as it would fire on every page load that the shortcode is on regardless of view. What you want to do instead, is create a trackable event based on the clicking of the element that opens the hidden panel. The trackable event would add the entry into your analytics.

    Plugin Author Kerry

    (@bluenotes)

    Hi there,

    If you’re using an analytic script such as Google Analytics, then you could review the visits to the page where you have them displayed in your reporting.

    Plugin Author Kerry

    (@bluenotes)

    Ah, I see. You, or your web developer, edited the core CSS file to make your changes. You shouldn’t do that as your changes will be replaced every time you update the plugin. You should instead apply your CSS overrides from your child theme’s style.css, the theme’s admin custom CSS area, or from the WP Customizer.

    This rule of thumb applies to any plugin. If the folks at shatterboxstudios made these changes, you’ll need to chat with them about re-applying it — correctly.

    Plugin Author Kerry

    (@bluenotes)

    Is this screenshot what you’re looking to have? https://cl.ly/1d3X3J2Z0Z1b

    Plugin Author Kerry

    (@bluenotes)

    So your issue is the position of the entire slider? You currently have it inside an empty div and a parent div with an ID of testimonials. Both of these have no width applied. The testimonial slider by itself will always fill the entire parent container.

    As I see it, the slider is displaying correctly based on where it is, minus the line-height that is being applied from your theme or inline styles via line-height: 0.8;. You can see this if you inspect the element.

    If you want the slider centered in that container, then you need to apply a width and margin to that area or the immediate empty div which the slider is inside of. Both of these are outside the testimonial output and are from your theme or where you’re adding it from within the page editor.

    Plugin Author Kerry

    (@bluenotes)

    Hello,

    Nothing changed with the CSS in this update. What exactly are you referring to that is broken? The quote images? Those are not part of the plugin.

    If you’re trying to center the pagination buttons, then you need to use a higher priority because your style.css file, from your theme, is coming before mine; therefore, mine has more importance. So you need to add a higher level div to your CSS targeting. #testimonials would work since you have it inside a div with an ID.

    #testimonials .bne-testimonial-slider.bne-flexslider .flex-control-nav {
        position: relative !important;
        margin: 0 auto !important;
        bottom: 15px;
        left: 10px;
        text-align: center;
        width: 112px !important;
        height: 11px;
        z-index: 3;
    }
    

    Or a better way if using transform:

    #testimonials .testimonial-layout-slider .flex-control-nav {
        left: 50%;
        transform: translateX(-50%);
        width: auto;
        z-index: 5
    }
    #testimonials .testimonial-layout-slider .flex-direction-nav {
        left: 15px
    }
    #testimonials .testimonial-layout-slider .flex-direction-nav li:nth-child(2) {
        right: 15px;
        float: right
    }
    

    I would also suggest adjusting the line-height as your theme is overriding it.

    .testimonial-content p {
        line-height: 1.1rem;
    }
    
    Thread Starter Kerry

    (@bluenotes)

    Hi Pippin,

    Wanted to let you know NinjaFirewall adjusted how they handled it.

    Thread Starter Kerry

    (@bluenotes)

    Thanks. All good now and I’ll let Pippin know.

Viewing 15 replies - 76 through 90 (of 272 total)