bluebearry
Forum Replies Created
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Upon testing, even if I disable the Auto-Optimize (only cache plugin on site) the empty cart issue persists.
The site is using GoDaddy’s Managed Hosting as it’s host and my research thus far suggests by default they shouldn’t be caching any pages.
Thanks a lot!
Also sometimes the preview/debug window won’t show if the container hasn’t been published before.
Try publishing the container and hard-refreshing the page.
Forum: Plugins
In reply to: [GTM4WP - A Google Tag Manager (GTM) plugin for WordPress] Store Cart ErrorThomas, any thoughts as to why when I add the Universal Analytics tag or any of the EEC Tags the empty cart issue occurs?
Right now I’ve set up Analytics through a separate plugin for the meanwhile, but I’m not getting EEC in that Analytics Property currently. Thanks in advance for the help.
Forum: Plugins
In reply to: [GTM4WP - A Google Tag Manager (GTM) plugin for WordPress] Store Cart ErrorAfter further testing, the EEC events also lead to the empty cart issue in WooCommerce.
Forum: Plugins
In reply to: [GTM4WP - A Google Tag Manager (GTM) plugin for WordPress] Store Cart ErrorThe issue was with the Universal Google Analytics Tag. After disabling it, everything (passing values to various marketing platforms using the datalayer) works great.
In trying to get Analytics back on the site I’ve done the following:
1) I’ve created a new Analytics account + property and updated the Google Analytics Setting in tag manager and the issue persisted.
2) Created a new GTM container, imported all tags using https://gtmspy.com/ and then readded the Universal Analytics Tag. Issue persisted.
3) Added GA to WP through a separate plugin (https://wordpress.org/plugins/ga-google-analytics/ ). This resolved the issue although I’d like to have everything consolidated in GTM and frankly I’m damn curious what the cause of this issue is.
Thanks for the help.
Forum: Plugins
In reply to: [GTM4WP - A Google Tag Manager (GTM) plugin for WordPress] Store Cart ErrorCorrect, switching out the container ID with GTM-XXXXX fixed the empty cart issue.
I’ll go through each tag seeing what caused the issue, thank you.
Any reason why the issue won’t replicate on my local server but exists when setting up the container on the live site? I’ve resolved all the errors in the console on the live site.
- This reply was modified 5 years, 10 months ago by bluebearry.