bjdpl
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I didn’t think there was a way to log in as a customer. Is there a way to do it in mass? I would be interested in doing this for a few dozen customers who were on our original stripe account.
Got it, is there a way on the wordpress side to clear out saved cards?
I did find one on a error from last week and it was “No such customer”. We switched Stripe accounts at one point due to employee turnover. I’m guessing it is the same issue.
Is there we clear the customer numbers? is this because of saved cards?
Logs are turned on, I have pages and pages of logs, but none for this order.
The log under status->logs->Stripe? It doesn’t have any items on that day. Is there another more detailed log somewhere?
I’ve gotten this 4-5 times in the past 2 weeks. I’ve had customers upset and one long term customer just switched to a competitor as he needed the product shipped same day. Certainly this shouldn’t be the norm?