Big Employee

In order for a widget to work your sites must supports Widgets and Widget Areas (sidebars, footer, …). You can read all about that on WordPress http://codex.wordpress.org/Widgets_API. Also make sure your site (specially the theme you are using) is running error free.

Stating which WP and PHP version and list of installed themes and plugins are useful to us when troubleshooting.

Hi Thomas,

If changes are not saving or you cant get confirmation when email is sent then there is a problem with the JSON object the scripts return. Some of the things that can go wrong are:

JSON was added in PHP 5.2. Even if PHP is 5.2 or newer(WP requirements) make sure it wasn’t compiled with –disable– json.

Warnings and notices should be disabled in the production server. Even though, all PHP warnings/errors/notices are turned on in our development machines we cannot produce any errors/warnings/notices. If PHP notices are enabled, that might cause a broken JSON object being returned.

There may be other plugins/themes that are causing Errors(Someone else had similar problems and their site was filled with JS errors).

P.S. Browser plugins (popup blocker, flash blocker, ad blocker, …) inject extra scripts in the pages. Make sure there are no conflict there either.

Best,
Arian

Currently we use honeypot to prevent automated spams and every email sent from the form contains the ip-address of the sender with an ip-lookup link.

We are experimenting and optimizing a cookie based verification spam filtering for our next release.

Thanks for your kind words