Amp2011, please make sure your domain points to Bluehost. If you’re still having issues, please contact our support. We’re here 24/7 and are happy to help you resolve this.
Kyle
Bluehost.com support
Heidi,
I checked your account and saw your domain is registered through 1&1, and currently points to them. You won’t be able to use your domain to access the website yet.
You can get details of that here: https://www.bluehost.com/cgi-bin/dig (put in your domain name and see what the External Resolver shows). Just contact 1&1 for help changing your name servers to Bluehost’s: ns1.bluehost.com and ns2.bluehost.com and you should be set in a couple hours.
Please contact our support if you need anything more. We’re always here for you!
Kyle
Bluehost.com support
