Forum Replies Created

Viewing 15 replies - 31 through 45 (of 64 total)
  • Plugin Author Bryan Focht

    (@bfocht)

    The shortcode looks correct and I tested it on my development box and it seems to render correctly. Sometimes scripts and css will get cached and cause issues.

    Do you know what version of the plugin you had before upgrading and what version are you on?

    Thanks,
    Bryan

    Plugin Author Bryan Focht

    (@bfocht)

    Thanks for the feedback on the plugin. The conflict with permalinks between the Reseller Store plugin and WooCommerce does currently require some custom configuration to achieve compatibility. At this point, the best recommendation is to update your permalinks, which it sounds like you did.

    As the plugin author, I am aware of the issue and to ultimately resolve this we need to either move further away from WooCommerce or more tightly integrate with it. We are assessing the different use cases.

    We are glad you are enjoying the plugin and we’ll continue to update it and provide more features and capabilities.

    Plugin Author Bryan Focht

    (@bfocht)

    Most domains require additional information before adding a domain to cart which is why the plugin takes the shopper to the configuration page first. Currently that is the only way to add a domain unless you decide to write code that directly calls the api.

    Plugin Author Bryan Focht

    (@bfocht)

    Dedicated Server and VPS are now available in the plugin. The other products (SSL, IP address) are following soon. Thanks for the feedback.

    More information about the products are covered in this video

    Plugin Author Bryan Focht

    (@bfocht)

    @teamrockstars I am glad to hear you were able to get the your site working again. I will take your experience and feedback to the team and we will work to improve the plugin and activation flow to be more clear. Thank you for the feedback.

    Plugin Author Bryan Focht

    (@bfocht)

    @nobullwebsolutions We are evaluating on how we can improve this experience but based on the current design the reseller plans are completely separate programs. Therefore they cannot be activated on the same WordPress plan.

    Plugin Author Bryan Focht

    (@bfocht)

    Hi, sorry to hear you are having issues with the plugin. One thing I will note is that you cannot host the two reseller plans on the same WordPress site (ie a Pro reseller with domain, hosting, marketing products, etc) and the Super Reseller (Pro/Basic resellers). They must be hosted on completely different WordPress instances.

    I am looking through our ticket queue and I see a ticket that end in ****5543. If you have a support incident number please confirm or provide that number so that i can access your account.

    If you don’t have an incident ticket please contact our customer care center and have them open one up. Without a support number unfortunately I cannot access your account.

    Plugin Author Bryan Focht

    (@bfocht)

    This as been fixed. You will need to deactivate and activate the plugin to import the missing products.

    Root cause: Premium SSL is restricted to specific markets which is restricted via the API. Previously, when a blank market was passed the Premium SSL pricing was not returned. A change has been deployed that when a blank market is passed, the Default Support market (which is set in your Reseller Control Center under support settings) will now be used. WordPress defaults to pass a blank market which is why the plugin was affected.

    You can override the market in the API by adding the filter to your functions.php

    
    add_filter( 'rstore_api_query_args', [ $this, 'rstore_api_query_args_filter' ] );
    public function rstore_api_query_args_filter( $args ) {
    
    		$market   = 'en-US';
    
    		$args['marketId'] = $market;
    		
    		return $args;
    
    	}
    

    Here are the markets supported for premium SSL

    
    const premiumSslMarkets = [
      'es-AR', // Argentina
      'en-AU', // Australia
      'de-AT', // Austria
      'fr-BE', 'nl-BE', // Belgium
      'pt-BR', // Brazil
      'en-CA', 'fr-CA', // Canada
      'es-CL', // Chile
      'zh-CN', // China
      'es-CO', // Colombia
      'da-DK', // Denmark
      'fi-FI', // Finland
      'fr-FR', // France
      'de-DE', // Germany
      'el-GR', // Greece
      'en-HK', 'zh-HK', // Hong Kong
      'en-IN', 'hi-IN', 'mr-IN', 'ta-IN', // India
      'en-IE', // Ireland
      'en-IL', // Israel
      'it-IT', // Italy
      'ja-JP', // Japan
      'en-MY', // Malaysia
      'es-MX', // Mexico
      'nl-NL', // Netherlands
      'en-NZ', // New Zealand
      'nb-NO', // Norway
      'en-PK', // Pakistan
      'es-PE', // Peru
      'en-PH', // Philippines
      'pl-PL', // Poland
      'pt-PT', // Portugal
      'ru-RU', // Russia
      'en-SG', 'zh-SG', // Singapore
      'en-ZA', // South Africa
      'es-ES', // Spain
      'sv-SE', // Sweden
      'de-CH', 'fr-CH', 'it-CH', // Switzerland
      'zh-TW', // Taiwan
      'uk-UA', // Ukraine
      'en-AE', // United Arab Emirates
      'en-GB', // United Kingdom
      'en-US', 'es-US', // United States (including Puerto Rico)
      'vi-VN' // Vietnam
    ];
    
    Plugin Author Bryan Focht

    (@bfocht)

    The products that are on the turnkey storefront should match the products that import into WordPress. You can try the following two things that might help.

    1. In your WordPress dashboard click on Reseller Store to view the product catalog. Select all of the products in the list and at the top of the list there is a drop down that will allow you to apply a bulk action. Choose Restore Product Data from the list and click Apply

    2. In the plugins menu deactivate the plugin and reactivate the plugin. Then follow the activation flow to import additional missing products.

    Plugin Author Bryan Focht

    (@bfocht)

    Thanks you for the feedback. We are actively working on the different paths that a shopper can take and providing the best possible experience. We will take a look at this use case to improve the experience.

    Plugin Author Bryan Focht

    (@bfocht)

    Each theme is a little different. Here is some sample CSS that you can use on your site. You can also add a width to the input.search-field if you would like it to display larger.

    
    .rstore-domain-search input.search-field {
      border: 0px;
      height: 46px;
      font-size: 1.5em;
    }
    
    .rstore-domain-search label {
      display: inline;
    }
    
    .rstore-domain-search .input-group2 {
        white-space: nowrap;
    }
    
    Plugin Author Bryan Focht

    (@bfocht)

    On any page that as the domain search widget you can add a query string parameter ?domainToCheck= and that will trigger the widget to automatically search for a domain.

    You can then put an html form on any other page that references the page with the widget on it. If your new WordPress page was called find and example search form might look like this if you put it on your home page

    
    <form role="search" method="get" class="search-form" action="/find">
      <label>
        <input type="search" class="search-field" placeholder="Find your perfect domain name" name="domainToCheck" required="">
      </label>
      <input type="submit" class="search-submit" value="Search">
    </form>
    
    Plugin Author Bryan Focht

    (@bfocht)

    Thank you trying our plugin. Please contact our customer support so we can get more information about your hosting account and reseller account. If you go to the Reseller control center dashboard you will find the support contact information.

    Plugin Author Bryan Focht

    (@bfocht)

    Thank you for your feedback. Will you contact our support team so we can get more details about your configuration and what browser you are using.

    Plugin Author Bryan Focht

    (@bfocht)

    You could use CSS to move the items around.

    Another other option would be to use the short code to only render the items you want to display and add your own surrounding text.

    You could add the short code twice with specific elements turned off on each shortcode.

    for more detailed description of the shortcodes and their options, here is a link
    https://pastebin.com/0L2EmqaK

Viewing 15 replies - 31 through 45 (of 64 total)