Bernat Torras (a11n)
Forum Replies Created
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Forum: Plugins
In reply to: [WooCommerce] Product display cutting off last two items on last rowHi there!
Based on what you say, I suspect that this is happening because your site is probably displaying 10 products per page. I’m not sure if you can change it in your theme settings, but you can always use a snippet like this to change it to a number that fits your needs: https://docs.woocommerce.com/document/change-number-of-products-displayed-per-page/
Please give it a try and let us know if that solves your issue!
Forum: Plugins
In reply to: [WooCommerce] [Mobile Browser] Mixed items in categoriesHi there,
Can you please share us more details and some examples of the problem that you’re experiencing?
When you say “appear all messed up”, you mean that the page includes products from other categories? Or you mean that they’re not appearing properly displayed in the product layout (for example overlapping each other, etc)?
If you could provide us some screenshots and the URLs and steps to replicate it, we’ll be able to take a deeper look at it.
Thanks!
Forum: Plugins
In reply to: [WooCommerce] Sales not countingHi there,
If you can’t find the new orders in your WooCommerce>Reports pages (try other pages like “Sales by product” too to confirm it), I suspect that the issue could be related to cache.
Are you running any cache plugin in your site or a cache system (object-cache for example) in your server? If that’s the case, please try to disable it to see if the reports are updated.
If they remain the same, you could also try to disable the rest of your plugins (leaving only WooCommerce active) and check the reports again to see if the issue is solved. If it does, try to reactivate them again one by one (or in small groups) to see if the problem reappears. If it does, it will mean that one of these reactivated plugins is causing a conflict with WooCommerce. If they’re still appearing correct after reactivating all your plugins, it will likely mean that the issue is related to cache (maybe the cache was cleared after disabling one of these plugins).
Please give it a try and let us know how it goes!
Forum: Plugins
In reply to: [WooCommerce] Rush shipping versus regular shippingHi there,
I think that the easiest way to achieve it would be by using a plugin like “Conditional Shipping and Payments“. This plugin allows you to hide shipping or payment methods based on (amongst other variables) the products and shipping classes that you have in the cart.
This way, for example, you should be able to hide your “Rush” method if there’s a product with the “non-stock” shipping class in the cart.
Another workaround would be to manually do it as a PHP customization using the “woocommerce_package_rates” filter to filter the available shipping methods on the go and remove the “Rush” one if the cart contains a product with this shipping class.
Here you can see some examples of similar workarounds:
– https://stackoverflow.com/questions/23701467/woocommerce-hide-shipping-method-based-on-shipping-class
– https://stackoverflow.com/questions/47372499/conditionally-hide-woocommerce-shipping-methods-based-on-shipping-class
– https://stackoverflow.com/questions/47718180/hide-shipping-methods-for-specific-shipping-class-in-woocommerceI hope it helps!
Forum: Plugins
In reply to: [WooCommerce] Scrolling Products HepHi there,
I’ve checked this “Your Perfect Pin” element in your site and I see that it is created using an “Owl Carousel”.
I’m not familiar with Elementor, but checking the code that is being used for this carousel, it doesn’t seem that it is coming from one of its blocks.
Instead, I suspect that it is coming directly from your theme, or from a different plugin that is customizing the default product-single template.
Technically, you could use some custom CSS rules to style the “featured items” section in your homepage to look similar to this carousel, but the ‘carousel’ functionality will still be missing (you can’t swipe right and left to see more products).
If you want to use the same “Owl carousel” functionality in your homepage, I’d suggest you to find where it is coming from first (from your theme, some plugin, etc) and reach their support to see if there’s a way to include it in other pages such as your homepage.
I hope it helps!
Forum: Plugins
In reply to: [WooCommerce] Remove links from BreadcrumbsHi there,
In order to remove the links of your breadcrumbs, you’ll need to customize how they’re rendered in your site. There are many plugins or themes that can customize the breadcrumbs, so first, I’d suggest you to make sure where are they coming from (if you’re unsure, disabling plugins or switching to a default WordPress theme, would help you find it).
Once you find where is this breadcrumbs functionality coming from, you’ll need to reach their support team or check its code directly to see if there’s any filter that you can use to customize its code and remove the links.
I hope it helps!
Hi nekojira,
Well this is strange… Could you open a new ticket in our wpml.org support ticket? This way we’ll be able to ask you for all private data required and replicate your issue in our local servers. I’m sure we’ll be able to help you in a better way from there.
Thanks 🙂
BernatI suggest you to install ‘duplicator’ and generate a backup of your entire site. This way we’ll be able to replicate your site on our local servers and check and debug the issue directly. Please add it to your wpml.org ticket. 🙂
Thanks,
BernatHi egen1254,
Why are you trying to downgrade WordPress and your plugins? Also, cart issues are commonly related to compatibility conflicts… Could you check if it still happens whith all your plugins deactivated (except woocommerce and wpml plugins).
Thanks,
BernatHi anzes,
Can you confirm us if they get copied if you click the ‘copy content from original language’ button (while editing the translation in native woocommerce editor)?
Thanks,
BernatHi agidulyan,
Strange… In fact this can be related to many things… Maybe its a compatibility problem. Can you try to deactivate all your plugins (except WooCommerce and WPML plugins) and check if it is still happening?
Thanks,
BernatHI mondertnt,
Well this is really strange! I think we’ll need to take a deeper look at your site configuration. Could you open a new ticket in our wpml.org support forum? This way we’ll be able to ask you for some private data and check your configuration directly. I’m sure we’ll help you in a better and quicker way from there!
Thanks,
BernatHi drakas,
I think the best way to handle your problem whould be from the wpml.org forum. From there we’ll be able to ask you private details and check your site configuration directly. Can you open a new support ticket? I’m sure we’ll be able to help you in a better way from there! 🙂
Thanks,
BernatHi LovegroveShop,
Well, I can’t guarantee you as I’m still not sure what was the issue… It can be related to some plugin activation or mis-configuration… So in that case, yes, a new activation can fix the issue definitely But anyway, I’d suggest you to keep an eye on this to be sure that it doesn’t happen again. If it gets back, please let us know.
Thanks,
BernatOk, thanks for reporting it anyway! 🙂
Bernat