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Forum Replies Created
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Forum: Plugins
In reply to: [Launcher: Coming Soon & Maintenance Mode] Sign Up Form & Social Media IconsHi,
Sorry for the issues.
1. We will need some more details about this. Which service are you using? Do visitors get signed up and don’t get any follow-up email or they don’t appear on your subscriber list at all?
2. Which icons are you referring to? The social icons seem fine to me on your site, and I don’t see any other icons.Hi,
An answer to this question has been posted on our community forums: https://community.mythemeshop.com/topic/60473-wp-review-pro-can-a-user-submit-a-review/
Please follow up there with any questions.
Thank you.Forum: Plugins
In reply to: [Avoid Duplicate Posts] Doesn't work at allHi,
Please open index.php file in the plugin folder, and replace both instances of this code:
if (!is_home())
With this:
if (!is_front_page())Hope that helps.
Forum: Plugins
In reply to: [Avoid Duplicate Posts] Doesn't work at allHi,
We’re sorry it doesn’t seem to work for you.
Could you please tell us what theme you are using and whether your front page is set to display latest posts or a static page (in Settings > Reading)?
Thanks in advance. Looking forward to help.
Hello,
We’re really sorry you had a bad experience with our plugin.
Cache plugins often cause conflict issues with other plugins, especially with plugins relying on frequent user interactions like WP Review. That said, we will look into the issue and see what can be done to improve compatibility with cache.
Regarding the Schema.org data: let me assure you that both the free and the paid versions of the plugin insert the same and correct meta data to be picked up by Google. You can use Google’s Structured Data Testing Tool to test it for yourself: https://search.google.com/structured-data/testing-tool/
Please note that it is up to Google whether it will show the rich snippets or not – having the correct markup does not guarantee the stars appearing in the result pages.Thank you for pointing out the issue about CSS/JS assets being loaded on all pages. We will definitely change this, optimizing the plugin and making sure that the files only get downloaded when they are needed.
Backlinks are not enabled by default in the plugin.
Lastly, I’d like to add that free users do get support for all our products. While we answer questions on wordpress.org support forums too, our main support channel is our Community Forum: https://community.mythemeshop.com/
You can see that there is a very active Free Plugin Support section, questions being usually answered within a few hours.Thank you for leaving a review and I hope you will give the plugin another try in the future.
Hi,
Unfortunately, there is no easy way to do that, yet. We have received the same feature request from a few users in the past, so we will likely add this in a future update.
If you have any other questions, please feel free to ask.Forum: Plugins
In reply to: [WP Tab Widget] Aligning the plugin with Facebook, fan page pluginHi,
The following CSS code should make the Tab Widget as wide as the Facebook widget above it:.widget_wpt { max-width: 300px; }If the theme you are using has a Custom CSS field, add it there, otherwise you can use a Custom CSS plugin, or add it directly to the style.css file of the theme or child theme.
Hope that helps.
Forum: Plugins
In reply to: [WP Tab Widget] Aligning the plugin with Facebook, fan page pluginHi,
This can probably be solved with a couple of lines of CSS code. Please let us know your site URL and we will take a look.
Thank you. Looking forward to help.
Forum: Plugins
In reply to: [WP Subscribe] Something Went WrongHello,
We will probably need more information to troubleshoot this issue.
You should be able to post in our forums even as a free user. Please try creating a new thread on the following page after logging in, and one of our moderators will help you ASAP:
https://community.mythemeshop.com/forum/11-free-plugin-support/
Please specify in your thread which subscription service you are using and any other information that might be useful.
Thank you. Looking forward to helping you.Hello,
The following CSS code should fix it:.review-wrapper .review-result { height: 26px; }If your theme has a Custom CSS field, add it there, otherwise you can use a Custom CSS plugin or insert it in the theme’s style.css file.
Hope that helps.
Forum: Reviews
In reply to: [Launcher: Coming Soon & Maintenance Mode] good ideas but buggyHi,
Sorry for the late reply.
Can you tell us more about the issue? What is the expected URL and what gets loaded instead?
We will look into this and fix any bugs in the next update for the plugin.
Thank you for bringing it to our attention.