• Resolved jeffwmorris

    (@jeffwmorris)


    I am using the WP Subscribe widget for on the sidebar of http://www.thepersonalitydoctor.com

    I can subscribe successfully when requesting only the email address but when I ask for their name I get the error of “Something Went Wrong”

    Just so you know, I also went to your website and added my name and email address so I could get access to your forum and ask the question there but I couldn’t because I wasn’t a Paying Pro Member.

    Can you please help.

    https://wordpress.org/plugins/wp-subscribe/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hello,
    We will probably need more information to troubleshoot this issue.
    You should be able to post in our forums even as a free user. Please try creating a new thread on the following page after logging in, and one of our moderators will help you ASAP:
    https://community.mythemeshop.com/forum/11-free-plugin-support/
    Please specify in your thread which subscription service you are using and any other information that might be useful.
    Thank you. Looking forward to helping you.

    Plugin Author MyThemeShop

    (@mythemeshop)

    Hello,

    Hope everything’s good on your end.

    Assuming your issue is solved, we are marking your support thread as resolved.

    Please let us know if you need any assistance. We are here to help.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Something Went Wrong’ is closed to new replies.