Becki Beckmann

Hello @bojankatusic

I had to re-open this support ticket. added the filter to my child theme functions.php

add_filter( 'mainwp_updatescheck_sendmail_at_time', static function () {
return '06:30';
} );

But do receive the daily digest email each day at 17.30

‘General Settings’ Daily Sync Time is set to 06.00
Frequency of auto sync is once per day
Use WP Cron is disabled

But I got a cronjob running each hour: /plugins/mainwp/cron/updatescheck.php

Cron schedules in mainwp info

Check for available updates
mainwp_cronupdatescheck_action
Once per day
March 31, 2026 07:30
March 31, 2026 09:30

what else do I need to do to get the daily digest email getting send in the morning at 06.30

thanks a lot
& please keep up the good work you’re doing!

with best regards
Becki

Hello WPM Support Team,

I’m reporting back on the issue of notifiation emails not being send. As I wrote earlier I did a deactivate, delete and reinstall of backwpup on 3 sites. After setting up the plugin 2 of the 3 sites started working again. 1 site was still not doing anything automatic. No backups and also no notify emails.

A day after doing this magically most of the other sites somehow started working again. Doing automatic daily backups and also sending the notify emails.

Today 2 sites were still missing and I just reinstalled the plugin and configured again. So I will see by tomorrow if all of my sites behave normally again?

Thanks again & keep up the good work you’re doing

With best regards
Becki

Hello WPM Support,

sorry for being a bit late but I was away for the weekend a couple of days.

Still no notify emails being send from the BackWPup plugin.

But today I deactivated, deleted and re-installed the plugin on 3 different sites on 3 different servers.

Reconfigured the plugin and settings and tomorrow I will know if the notify emails are being send out again?

I did receive a notify email on a manual run but this was also the case before.

So will let you know by tomorrow if it works again after a complete new install.

Thanks again & keep up the good work you’re doing

With best regards
Becki

Hello Again,

I also see that automatic scheduled backups have somehow stopped since 25. Feb. 2026.
Mot sure what has changed since then?

Did do a WordPress 6.9.1 on the 6.Feb.2026
There was a BackWPup 5.6.5 Release date: February 05, 2026
So somehow the automatic scheduled backups stopped.
no wonder why I don’t receive notify emails.

thanks
& keep up the good work
Becki

Hello WPM Support Team,

thanks a lot for your reply and instructions on how to debug.

I will try your suggestions but it may take saome time as I got other things on my to-do list.

I will keep you updated 🙂

thanks again
& greetings
Becki

Hello Dennis,

thanks a lot for your hint about the HTML markup which does not come from your plugin MSLS.

that actually did the trick. The theme I use is WP Astra and they also provide a language switcher widget which does work with the WPML plugin.

https://wpastra.com/docs/using-language-switcher/

somehow I added this widget to the header thinking that it is the MSLS widget. 🙈

I did a short test and if I add the shortcode [sc_msls] from your plugin all works as it should.

sorry for causing trouble and using up your time.

and thanks again for your top support and please keep up the great work you’re doing.

all the best
& greetings
Becki

Hello Dennis,

not sure what you mean? I have installed the plugin Multisite Language Switcher. It even syas your name Dennis Ploetner. There’s nothing installed from TranslatePress. I will attach a screenshot from multi site setup plugins … it’s a small and simple site. Not that many plugins at all.

if there’s anything I can provide you with to fix this issue then please let me know.

thanks
& greetings
Becki