beardedginger's Replies - page 5

Forum Replies Created

Viewing 15 replies - 61 through 75 (of 191 total)

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Forum: Fixing WordPress
In reply to: Backend content display issues

beardedginger
(@beardedginger)

5 years, 11 months ago

Hi,

You might be able to get more useful information from the health check plugin below.

https://wordpress.org/plugins/health-check/

You could also test the theme theory by switching to a default theme to see if there is a change.

Thanks,

Matt

Forum: Plugins
In reply to: [Solid Security – Password, Two Factor Authentication, and Brute Force Protection] Better WP Security is “publicly visible”

beardedginger
(@beardedginger)

5 years, 11 months ago

Hi

The above response is correct, there is no way to hide that the plugin is being used.

Thanks,

Matt

Forum: Plugins
In reply to: [Solid Security – Password, Two Factor Authentication, and Brute Force Protection] Invalid IP return

beardedginger
(@beardedginger)

5 years, 11 months ago

Hi,

This means your host is likely blocking loopback requests. iThemes Security doesn’t use loopback requests, but it makes the check to identify the loopback IP so Trusted Devices doesn’t block it. If loopbacks aren’t working on the site iThemes Security will still work fine because nothing will be able to successfully make a loopback request.

Forum: Plugins
In reply to: [Solid Security – Password, Two Factor Authentication, and Brute Force Protection] iThemes Security plugin support for WordPress 4.9.x

beardedginger
(@beardedginger)

5 years, 11 months ago

Hi,

The older versions will not be maintained. We recommend keeping all software up to the most current version as that is the most common cause of security vulnerabilities.

Thanks,

Matt

Forum: Plugins
In reply to: [Solid Security – Password, Two Factor Authentication, and Brute Force Protection] How to fix this itheme error

beardedginger
(@beardedginger)

5 years, 11 months ago

Hi,

Can you please post a screenshot of the error you are getting? I was not able to see anything with the link provided.

Thanks,

Matt

Forum: Plugins
In reply to: [Solid Security – Password, Two Factor Authentication, and Brute Force Protection] Conflict with GermanMarket Plugin

beardedginger
(@beardedginger)

5 years, 11 months ago

Hi,

Can you please try toggling just HackRepair.com’s blacklist feature to see if that helps?

Thanks,

Matt

Forum: Plugins
In reply to: [Solid Security – Password, Two Factor Authentication, and Brute Force Protection] disable the automatic emails

beardedginger
(@beardedginger)

6 years ago

Hi,

You can edit who gets sent what notifications in Security> Settings> Notification Center.

Thanks

Matt

Forum: Plugins
In reply to: [Solid Security – Password, Two Factor Authentication, and Brute Force Protection] Activate plugin

beardedginger
(@beardedginger)

6 years ago

Hi,

What error/message are you getting when trying to activate the plugin?

Thanks,

Matt

Forum: Plugins
In reply to: [Solid Security – Password, Two Factor Authentication, and Brute Force Protection] Compatible with LiteSpeed Cache ?

beardedginger
(@beardedginger)

6 years ago

Hi,

There are no known conflicts with LiteSpeed Cache currently. If you remove the custom code for LiteSpeed from the .htaccess file does it resolve the issue?

Thanks,

Matt

Forum: Plugins
In reply to: [Solid Security – Password, Two Factor Authentication, and Brute Force Protection] File-scan impossible

beardedginger
(@beardedginger)

6 years ago

Hi,

That error means that when the File Change Detection was running something went wrong causing the scan to be aborted. Do you have any successful scans in your logs? If you go to Security> Settings> File Change Detection and run the file change, does it finish or error out? If you have successful scans and/or the file change detection scan works in that module this was most likely a temporary scan failure.

Thanks,

Matt

Forum: Plugins
In reply to: [Solid Security – Password, Two Factor Authentication, and Brute Force Protection] Some of the plugins become deactivate after a while

beardedginger
(@beardedginger)

6 years ago

Hi,

The plugin does not have the capability to send you a notification when a plugin has been deactivated. It also does not have the ability to deactivate any other plugins. You may try checking your user logs for more information on how those plugins got deactivated.

Thanks,

Matt

Forum: Plugins
In reply to: [Solid Security – Password, Two Factor Authentication, and Brute Force Protection] WPEngine – depreciating .htacess

beardedginger
(@beardedginger)

6 years ago

Hi,

The article below will shed more light on this.

https://help.ithemes.com/hc/en-us/articles/360043921354-Rules-Enforced-by-the-htaccess-File-in-iThemes-Security-Pro

Thanks,

Matt

Forum: Plugins
In reply to: [Solid Security – Password, Two Factor Authentication, and Brute Force Protection] Wihte Page at the /admin site

beardedginger
(@beardedginger)

6 years ago

Hi,

I just went to the login page listed and did not see a white screen or delay. The article below may help with determining why you are seeing the white screen.

https://help.ithemes.com/hc/en-us/articles/360012798773-Blank-White-Screen-White-Screen-of-Death-

Thanks,

Matt

Forum: Plugins
In reply to: [Solid Security – Password, Two Factor Authentication, and Brute Force Protection] It’s only allowing network activation

beardedginger
(@beardedginger)

6 years ago

Hi Stacy,

The plugin is network activated and the configuration is network wide.

Thanks,

Matt

Forum: Plugins
In reply to: [Solid Security – Password, Two Factor Authentication, and Brute Force Protection] Conflict with shipstation

beardedginger
(@beardedginger)

6 years ago

Hi,

You can try disabling the following features to see if it helps.

Hackrepair Blacklist Feature
(Security> Settings> Banned Users)

Filter Long URL Strings
(Security> Settings> System Tweaks)

Filter Suspicious Query Strings in the URL
(Security> Settings> System Tweaks)

Filter Non-English Characters
(Security> Settings> System Tweaks)

You may also try enabling XML-RPC and allowing Full Access to the REST API.
(Security> Settings> WordPress Tweaks> XML-RPC)

Thanks,

Matt

Viewing 15 replies - 61 through 75 (of 191 total)

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