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  • Hi,
    I see, Mitchgk, you have gotten the next/last links working on your site. We’re having the same problem. Can anyone tell me anything about how this was corrected?
    Thanks for whatever help you can offer.

    No .htaccess files to be found.
    But I am homing in on the problem. The server won’t default to “recognize all extensions” on the File Away created subs. I have to go in and manually refresh that on all the File Away created sub-directories and then all the uploaded files instantly become visible in front end and back end.
    I’ll work w/ my provider and see if I can’t get that changed or get some code to add somewhere to automate it.
    Thanks again for your prompt responses and for a nice plug-in.
    Best regards,
    BCC

    Thanks for the prompt responses, Thom.
    Best regards,
    BCC

    More info:
    Actually, I misspoke. Server is allowing the creation of the sub-directory and is uploading file to it. I can’t view the file from site or from the server’s file management app – get a redirect. But I can see the file and download it from my ftps desktop app (Secure FTP). Server seems to insist on treating the file as a website page, regardless of the .pdf (or other) extension. Yet all works well if I have created the sub rather than letting File Away create it.

    Wow! Fast response! Especially given that I mistakenly added my post to a “resolved” thread. Apologies.
    Yes, I had read here about the issues w/ “stats” and had that disabled at the global config. But tried adding stats=”false” to my short code as you suggested. No improvement. I have not been using encryption; going w/ the default of disabled. Server just doesn’t want to let File Away create directories.

    Hi, Thom,
    We’re evaluating your slick plug-in and most things are going well. My current problem is with creating sub-directories from File Away. As long as I have created the directory structure using my host’s file management app, we can view, manage, upload, download, and otherwise use File Away successfully. But when I attempt to create a new sub-directory from the front end using File Away, the sub gets created, I can upload files into it, I can display the directory and the files, but I can’t download them. I also can’t access them from the server file manager. The sub and the files are all there – filesize is correct, etc – but whether I try to view them from File Away or from a direct url or from server file manager, I get a redirect (file not found). Similar to this thread:
    https://wordpress.org/support/topic/cant-download-a-file?replies=9

    I realize that this is a server based issue, or at least a FileAway-server compatibility issue, but was wondering if it’s perhaps because my host only allows ftps access? Do you know of any issues there? or work arounds?
    Thanks!
    BCC

Viewing 6 replies - 1 through 6 (of 6 total)