bbence84
Forum Replies Created
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Forum: Plugins
In reply to: [WP Freshdesk] Redirect does not seem to workHm, I thought that if you open the main freshdesk page, it should automatically redirect to the WP login page, and then after logging in, back to the freshdesk page. Shouldn’t it work like this?
I disabled signup on the freshdesk page, I was hoping that using the WP user database, my existing WP users can authenticate on the freshdesk site without having to sign up also there.
Forum: Plugins
In reply to: [WP Freshdesk] Redirect does not seem to workSorry that I have not made myself clear. Here is a step by step description on what is happening:
1. User is not logged in yet either to freshdesk (there actually signup is disabled) nor to wordpress. Open the freshdesk main page, e.g: https://blabla.freshdesk.com
2. Freshdesk correctly redirects to the WP login page with the following URL:
http://blabla.com/wp-login.php?action=fd-remote-login&host_url=blabla.freshdesk.com
3. I can login just fine but after login, something (WP Freshdesk plugin? or another WP plugin?) redirects to:
a. IF RegistrationMagic plugin is disabled — redirects to the default WordPress profile page
b. IF RegistrationMagic plugin is enabled — redirects to the page configured in RegistrationMagic
4. If the user is already logged in to WordPress and I reopen the above login page URL, then it redirects correctly to the /support/home page of the Freshdesk URL. So it seems that if the user is logged in already, redirect happens, but if the user is just logging in, it does not work.I don’t have any other plugins installed that could interfere here.
Thanks!