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Viewing 13 replies - 1 through 13 (of 13 total)
  • Thread Starter barefootblue

    (@barefootblue)

    YAY!!! THANK YOU SO MUCH!!!! Thank you Bluehost for your involvement in this thread to resolve the issue. I am not sure how you got involved, but I appreciate whoever connected you and I appreciate your investigation to resolve the error.

    The site is working as it should. While troubleshooting, I had created new cart pages as per some suggestions on this thread. I’ve gone back to using the normal cart page and all seems to be working well.

    I have renamed and changed the slug on shopgood (a temporary means of preserving the work done) back to shop. In products, shop page is set to shop. Can I assume this is sufficient?

    And one other question – I have a thank you page (slug thank-you) I want to use instead of order received. In the WooCommerce, settings, advanced area I have input the thank-you slug for order received. Just checking that will not cause any problems.

    Again, I am SOOOO grateful for all everyone contributed to getting this resolved. I am not sure how this became a problem in the first place as I don’t remember reassigning the cart or the checkout pages, only the thank you page. But if this gets me working again, I am very happy.

    Thread Starter barefootblue

    (@barefootblue)

    Okay I can no longer see any responses to this thread. I created a second staging that I tried deleting all woo related plugins. the delete option was grayed out for woo commerce, so I deleted from cpanel, reinstalled, added code to the wp-config file to delete all date when deleting a plugin, deleted the woo plugin and then removed the delete code from wp-config..
    I reinstalled woo, and no error. I reactivated elementor and elementor pro, no error. Still have a lot of testing to do, but could this actually have resolved the problem? some data in WooCommerce? or is this just a window of fun, then the error will return?

    Thread Starter barefootblue

    (@barefootblue)

    Just exploring a bit and

    Recommended Version/Minimum Supported Version

    MySQL: 8.0+/5.6+ (though EOL)

    PHP: 8.3+/7.4+ (though EOL)

    On this server MySQL is 5.7.23-23 and PHP is ea-php83
    Are these sufficient or could MySQL be part or all of the issue?

    Thread Starter barefootblue

    (@barefootblue)

    If you want to see the whole thing, let me know the best way to post that

    Thread Starter barefootblue

    (@barefootblue)

    these are extracted from server error log

    PHP Deprecated: File Theme without header.php is deprecated since version 3.0.0 with no alternative available. Please include a header.php template in your theme. in /home1/illusip1/public_html/dakatamaproductions/wp-includes/functions.php on line 6131
    [15-Dec-2025 16:26:17 UTC] PHP Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the wp-plugin-bluehost domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home1/illusip1/public_html/dakatamaproductions/wp-includes/functions.php on line 6131
    [15-Dec-2025 16:26:17 UTC] PHP Deprecated: File Theme without footer.php is deprecated since version 3.0.0 with no alternative available. Please include a footer.php template in your theme. in /home1/illusip1/public_html/dakatamaproductions/wp-includes/functions.php on line 6131

    PHP Deprecated: File Theme without header.php is deprecated since version 3.0.0 with no alternative available. Please include a header.php template in your theme. in /home1/illusip1/public_html/dakatamaproductions/wp-includes/functions.php on line 6131
    [15-Dec-2025 16:35:04 UTC] PHP Warning: Undefined array key “section_coupon_display” in /home1/illusip1/public_html/dakatamaproductions/wp-content/plugins/elementor-pro/modules/woocommerce/widgets/cart.php on line 2414

    PHP Warning: Undefined array key “section_coupon_display” in /home1/illusip1/public_html/dakatamaproductions/wp-content/plugins/elementor-pro/modules/woocommerce/widgets/cart.php on line 2414

    PHP Warning: Undefined variable $page in /home1/illusip1/public_html/dakatamaproductions/wp-content/plugins/bluehost-wordpress-plugin/vendor/newfold-labs/wp-module-marketplace/includes/Themes.php on line 177
    [15-Dec-2025 17:30:00 UTC] PHP Warning: Undefined property: stdClass::$browse in /home1/illusip1/public_html/dakatamaproductions/wp-content/plugins/bluehost-wordpress-plugin/vendor/newfold-labs/wp-module-marketplace/includes/Themes.php on line 169
    [15-Dec-2025 17:30:00 UTC] PHP Warning: Undefined property: stdClass::$browse in /home1/illusip1/public_html/dakatamaproductions/wp-content/plugins/bluehost-wordpress-plugin/vendor/newfold-labs/wp-module-marketplace/includes/Themes.php on line 198
    [15-Dec-2025 18:03:20 UTC] PHP Deprecated: ltrim(): Passing null to parameter #1 ($string) of type string is deprecated in /home1/illusip1/public_html/dakatamaproductions/wp-includes/formatting.php on line 4496
    [15-Dec-2025 18:03:20 UTC] PHP Deprecated: ltrim(): Passing null to parameter #1 ($string) of type string is deprecated in /home1/illusip1/public_html/dakatamaproductions/wp-includes/formatting.php on line 4496

    Thread Starter barefootblue

    (@barefootblue)

    This has nothing to do with a host move, as I said, that is in the history. 

    The error started in the middle of designing the thank you page, having already done the cart and the checkout (and checked out that both worked as expected). Since I needed orders to go through to trigger the thank you page, it was on one of these orders that the error started – in the middle of designing. 

    As to recent updates, I reinstalled an earlier version of woo commerce in an attempt to resolve this issue and was asked to update it again. Neither has solved this issue.

    Don’t know anything about the deeper meaning of errors, and I didn’t read anything about ErrorDocument failure or 503 on that link you sent. Maybe I’m missing something… 

    Currently, it is still on the storefront theme, and is the only active plugin. This has not changed since the last round of add a new page/add the cart widget testing. So not sure what additional testing I should do.

    Thread Starter barefootblue

    (@barefootblue)

    the debug log is repeated lines like the following

    [15-Dec-2025 14:52:06 UTC] PHP Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the wp-plugin-bluehost domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home1/illusip1/public_html/dakatamaproductions/wp-includes/functions.php on line 6131

    Thread Starter barefootblue

    (@barefootblue)

    Error log from server — I edited it out since it was an issue

    • This reply was modified 4 months, 3 weeks ago by barefootblue. Reason: removed contents of error log from server
    • This reply was modified 4 months, 3 weeks ago by barefootblue.
    Thread Starter barefootblue

    (@barefootblue)

    I don’t know if you caught the very first paragraph, but I have already spent couple of hours with the domain host going through the server side (I have already performed a full conflict test (deactivating plugins and switching to default themes), increased the PHP memory limit, and worked with my host, but the error continues.) This included looking at server error logs. This is why I’m feeling like I have tried everything that everyone has suggested.

    As for staging, I am unable to create a duplicate back to staging – it fails, and the suspicion is that the issue I am struggling with on the site is preventing a successful cloning. This site has been static single page, containing only links to other sites for over a decade and only now is going to be used for e-commerce. So not feeling like it’s an insurmountable loss.
    Tried a couple more times and now have successfully cloned the site, error and all to staging. Yup, error still exists.
    Anyone else with any ideas?

    • This reply was modified 4 months, 3 weeks ago by barefootblue.
    Thread Starter barefootblue

    (@barefootblue)

    Is this fixable? If not, would a fresh install of wordpress and start from scratch resolve this issue? I would hate to do that and lose what I have and it not resolve this issue…

    This site is not new and I don’t know it’s history, but it has been through one host sale and transfer (an individual using hostmonster to bluehost), so I can’t say there aren’t stray bits of garbage hanging around.

    Thread Starter barefootblue

    (@barefootblue)

    I created a “New Cart” page, added the woo commerce default shortcode for the cart, asked for it to convert to blocks to be editable and I get “Publishing failed. The (publishing) response is not a valid JSON response. I recreated the cart page New Cart 2 and added the shortcode but did not convert to blocks and it published but when i view page, it is blank. I have set it as the cart page in woo settings and when I navigate to the page dakatamaproductions.com/newcart2/ I get the 503 error

    Thread Starter barefootblue

    (@barefootblue)

    Thank YOU for helping!!!

    I had tried both of these things before, but did it again. Currently on Storefront and the latest version of woo commerce. No difference.
    CART: On the front end, it is a blank page. From the dashboard, if I want to edit the cart I get the following error still.

    Service Unavailable
    The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.
    Additionally, a 503 Service Unavailable error was encountered while trying to use an ErrorDocument to handle the request.

    CHECKOUT: I can get in to the edit area, but it shows as a blank page

    MY ACCOUNT: I can get into the edit area and it displays on the front end.

    Please note, before it got really bad, I could get into the edit area, but it threw the 503 at me if I tried to edit with element or (which is currently deactivated)

    Thread Starter barefootblue

    (@barefootblue)

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errors from visitors: ✔ Active Plugins (1)<br><br>WooCommerce: by Automattic – 10.4.0 (update to version 10.4.2 is available) Inactive Plugins (22)<br><br>Akismet Anti-spam: Spam Protection: by Automattic - Anti-spam Team – 5.6<br>Child Theme Configurator: by Lilaea Media – 2.6.7<br>CoDesigner: by Codexpert<br>Inc – 4.28<br><br>Code Snippets: by Code Snippets Pro – 3.9.3<br>Debug Bar: by wordpressdotorg – 1.1.7<br>Disable WP Notification: by Sourabh Agrawal – 3.3<br>Elementor: by Elementor.com – 3.33.5<br>Elementor Pro: by Elementor.com – 3.33.2<br>ElementsKit Lite: by Wpmet – 3.7.7<br>EmailKit: by wpmet – 1.6.2<br>File Manager for Dropbox PRO: by CodeConfig – 1.2.20<br>JetEngine: by Crocoblock – 3.8.0<br>Jetpack: by Automattic – 15.3.1<br>Jetpack Boost: by Automattic - Jetpack Site Speed team – 4.5.4<br>MetForm: by Wpmet – 4.1.0<br>Parallaxer for Elementor: by OoohBoi – 1.0.2<br>Premium Addons for Elementor: by Leap13 – 4.11.58<br>ShopEngine: by Wpmet – 4.8.7<br>The Bluehost Plugin: by Bluehost – 4.10.0<br>Variation Swatches for WooCommerce: by Emran Ahmed – 2.2.2<br>WooCommerce.com Update Manager: by Automattic – 1.0.3<br>WooCommerce PayPal Payments: by PayPal – 3.3.1 Must Use Plugins (1)<br><br>SSO: by Garth Mortensen<br>Mike Hansen – 0.5 Settings<br><br>Legacy API Enabled: –<br>Force SSL: –<br>Currency: CAD ($)<br>Currency Position: left<br>Thousand Separator: ,<br>Decimal Separator: .<br>Number of Decimals: 2<br>Taxonomies: Product Types: external (external)<br>grouped (grouped)<br>simple (simple)<br>variable (variable)<br><br>Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)<br>exclude-from-search (exclude-from-search)<br>featured (featured)<br>outofstock (outofstock)<br>rated-1 (rated-1)<br>rated-2 (rated-2)<br>rated-3 (rated-3)<br>rated-4 (rated-4)<br>rated-5 (rated-5)<br><br>Connected to WooCommerce.com: ✔<br>Enforce Approved Product Download Directories: ✔<br>HPOS feature enabled: ✔<br>Order datastore: Automattic\WooCommerce\Internal\DataStores\Orders\OrdersTableDataStore<br>HPOS data sync enabled: –<br>Enabled Features: analytics<br>marketplace<br>site_visibility_badge<br>remote_logging<br>blueprint<br>point_of_sale<br>custom_order_tables Logging<br><br>Enabled: ✔<br>Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2<br>Retention period: 30 days<br>Level threshold: –<br>Log directory size: 347 KB WC Pages<br><br>Shop base: #1207 - /shopgood/<br>Cart: #3706 - /cart/ - Contains the woocommerce/cart block<br>Checkout: #3707 - /checkout/ - Contains the woocommerce/checkout block<br>My account: #3708 - /my-account/ - Contains the &#091;woocommerce_my_account] shortcode<br>Terms and conditions: ❌ Page not set Theme<br><br>Name: Hello Elementor Child<br>Version: 3.4.5.1764721859<br>Author URL: https://elementor.com/?utm_source=wp-themes&utm_campaign=author-uri&utm_medium=wp-dash<br>Child Theme: ✔<br>Parent Theme Name: Hello Elementor<br>Parent Theme Version: 3.4.5<br>Parent Theme Author URL: https://elementor.com/?utm_source=wp-themes&utm_campaign=author-uri&utm_medium=wp-dash<br>Theme type: Classic theme<br>WooCommerce Support: ✔ Templates<br><br>Overrides: – Admin<br><br>Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>experimental-iapi-mini-cart<br>coupons<br>core-profiler<br>customize-store<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>onboarding<br>onboarding-tasks<br>pattern-toolkit-full-composability<br>product-custom-fields<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>printful<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page<br>launch-your-store<br><br>Disabled Features: product-data-views<br>experimental-blocks<br>experimental-iapi-runtime<br>coming-soon-newsletter-template<br>minified-js<br>product-pre-publish-modal<br>products-catalog-api<br>settings<br>async-product-editor-category-field<br>product-editor-template-system<br>use-wp-horizon<br>rest-api-v4<br><br>Daily Cron: ❌ Not scheduled<br>Options: ✔<br>Notes: 81<br>Onboarding: skipped Action Scheduler<br><br>Complete: 323<br>Oldest: 2025-12-10 11:05:25 -0700<br>Newest: 2025-12-18 07:31:50 -0700<br><br>Failed: 12<br>Oldest: 2024-05-07 16:11:22 -0600<br>Newest: 2025-12-03 11:53:47 -0700<br><br>Pending: 12<br>Oldest: 2025-12-18 07:40:14 -0700<br>Newest: 2025-12-30 06:29:25 -0700 Status report information<br><br>Generated at: 2025-12-18 07:37:28 -07:00<br>
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