Forum Replies Created

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter balanarun

    (@balanarun)

    Hi Mirco, no backorders set.
    The only option now seems to do the conflict test.

    Thanks.

    Thread Starter balanarun

    (@balanarun)

    Hi Margaret, thanks for the reply.
    The issue happens for simple as well as variable products. I have setup stock level on individual variable in case of variable products. I update the quantity to 0 or alternatively set Stock status as Out of stock.

    On WooCommerce -> Settings -> Products -> Inventory -> Out of Stock threshold is 0.
    I will take a look at your other points regarding server recommendations.

    Regards

    Thread Starter balanarun

    (@balanarun)

    Hi Leroy/Mashi, thanks for the reply.
    – The only product attribute setup is the “Brand” & no other special setup.
    – I went through the thread & it seems a slightly different issue. In my case, i explicitly set a product (or number of products) as Out of stock. However, I notice that the same product (or products) are in the new orders. Since I had set them as out of stock it should never be possible for the user to add to the order.
    – The database version I have is 6.0.0
    – Status report below:
    ### WordPress Environment ###

    WordPress address (URL): https://sreekrishnasupermarkt.be
    Site address (URL): https://sreekrishnasupermarkt.be
    WC Version: 6.0.0
    REST API Version: ✔ 6.0.0
    WC Blocks Version: ✔ 6.3.3
    Action Scheduler Version: ✔ 3.3.0
    WC Admin Version: ✔ 2.9.4
    Log Directory Writable: ✔
    WP Version: ❌ 5.8.3 – There is a newer version of WordPress available (5.9.3)
    WP Multisite: –
    WP Memory Limit: 205 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    External object cache: –

    ### Server Environment ###

    Server Info: Apache
    PHP Version: 7.4.29
    PHP Post Max Size: 256 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 5000
    cURL Version: 7.68.0
    OpenSSL/1.1.1f

    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.3.34-MariaDB-1:10.3.34+maria~focal
    Max Upload Size: 256 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔

    ### Database ###

    WC Database Version: 6.0.0
    WC Database Prefix: wp_
    Total Database Size: 47.65MB
    Database Data Size: 32.70MB
    Database Index Size: 14.95MB
    wp_woocommerce_sessions: Data: 4.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_order_items: Data: 0.30MB + Index: 0.13MB + Engine InnoDB
    wp_woocommerce_order_itemmeta: Data: 2.52MB + Index: 2.95MB + Engine InnoDB
    wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_actions: Data: 2.02MB + Index: 1.59MB + Engine InnoDB
    wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_logs: Data: 2.02MB + Index: 1.33MB + Engine InnoDB
    wp_basel_wishlists: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_basel_wishlist_products: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_ce4wp_abandoned_checkout: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_ce4wp_contacts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_comments: Data: 1.52MB + Index: 0.39MB + Engine InnoDB
    wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailchimp_carts: Data: 0.16MB + Index: 0.00MB + Engine InnoDB
    wp_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_options: Data: 7.27MB + Index: 0.27MB + Engine InnoDB
    wp_postmeta: Data: 6.38MB + Index: 5.72MB + Engine InnoDB
    wp_posts: Data: 3.20MB + Index: 0.47MB + Engine InnoDB
    wp_revslider_css: Data: 0.13MB + Index: 0.02MB + Engine InnoDB
    wp_revslider_css_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_revslider_layer_animations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_revslider_navigations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_revslider_sliders: Data: 0.03MB + Index: 0.02MB + Engine InnoDB
    wp_revslider_sliders_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_revslider_slides: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_revslider_slides_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_revslider_static_slides: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_revslider_static_slides_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_termmeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
    wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_term_relationships: Data: 0.14MB + Index: 0.09MB + Engine InnoDB
    wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_usermeta: Data: 1.31MB + Index: 0.34MB + Engine InnoDB
    wp_users: Data: 0.05MB + Index: 0.05MB + Engine InnoDB
    wp_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
    wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_customer_lookup: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
    wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_order_product_lookup: Data: 0.44MB + Index: 0.44MB + Engine InnoDB
    wp_wc_order_stats: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
    wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_product_meta_lookup: Data: 0.09MB + Index: 0.17MB + Engine InnoDB
    wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

    ### Post Type Counts ###

    attachment: 1226
    basel_sidebar: 1
    cms_block: 9
    custom_css: 1
    mc4wp-form: 1
    nav_menu_item: 42
    page: 12
    portfolio: 3
    post: 7
    product: 580
    product_variation: 177
    revision: 258
    shop_coupon: 3
    shop_order: 295
    wpcf7_contact_form: 7

    ### Security ###

    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔

    ### Active Plugins (24) ###

    XTEMOS Post Types plugin: by – 1.13
    Better Search Replace: by Delicious Brains – 1.3.4
    Classic Editor: by WordPress Contributors – 1.6.2
    Contact Form 7: by Takayuki Miyoshi – 5.5.3
    Creative Mail by Constant Contact: by Constant Contact – 1.4.8
    Facebook for WooCommerce: by Facebook – 2.6.7
    Jetpack: by Automattic – 10.4
    WPBakery Page Builder: by Michael M – WPBakery.com – 6.6.0
    Mailchimp for WooCommerce: by Mailchimp – 2.5.4
    MC4WP: Mailchimp for WordPress: by ibericode – 4.8.6
    Slider Revolution: by ThemePunch – 6.4.11
    Safe SVG: by Daryll Doyle – 1.9.9
    WC Hide Shipping Methods: by Rynaldo Stoltz – 1.5
    Show Single Variations Shop & Category for WooCommerce: by Gravity Master – 2.0
    WooCommerce Amazon Pay: by WooCommerce – 2.0.3 (update to version 2.1.3 is available)
    WooCommerce Stripe Gateway: by WooCommerce – 5.9.0
    WooCommerce Google Analytics Integration: by WooCommerce – 1.5.6
    WooCommerce Payments: by Automattic – 3.4.0 (update to version 4.0.2 is available)
    WooCommerce PayPal Payments: by WooCommerce – 1.6.4 (update to version 1.7.1 is available)
    WooCommerce Shipping & Tax: by WooCommerce – 1.25.20 (update to version 1.25.26 is available)
    WooCommerce: by Automattic – 6.0.0 (update to version 6.4.1 is available)
    WP Mail SMTP: by WPForms – 3.2.1
    Social Chat: by QuadLayers – 4.9.9
    WPForms Lite: by WPForms – 1.7.1.2

    ### Inactive Plugins (6) ###

    Akismet Anti-Spam: by Automattic – 4.2.1
    Breeze: by Cloudways – 2.0.1
    Display product variations dropdown on shop page: by anzia – 1.0.7
    Google Ads & Marketing by Kliken: by Kliken – 1.0.7
    Hello Dolly: by Matt Mullenweg – 1.7.2
    Hide Shipping Method For WooCommerce: by theDotstore – 1.1.4

    ### Settings ###

    API Enabled: –
    Force SSL: –
    Currency: EUR (€)
    Currency Position: left
    Thousand Separator:
    Decimal Separator: ,
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)

    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)

    Connected to WooCommerce.com: –

    ### WC Pages ###

    Shop base: #7 – /shop/
    Cart: #8 – /cart/
    Checkout: #9 – /checkout/
    My account: #10 – /my-account/
    Terms and conditions: ❌ Page not set

    ### Theme ###

    Name: Basel Child
    Version: 1.0.0
    Author URL: http://xtemos.com
    Child Theme: ✔
    Parent Theme Name: Basel
    Parent Theme Version: 5.4.2
    Parent Theme Author URL: http://themeforest.net/user/xtemos
    WooCommerce Support: ✔

    ### Templates ###

    Overrides: basel/woocommerce/archive-product.php
    basel/woocommerce/cart/cart.php
    basel/woocommerce/cart/cross-sells.php
    basel/woocommerce/cart/mini-cart.php version 3.7.0 is out of date. The core version is 5.2.0
    basel/woocommerce/checkout/form-checkout.php
    basel/woocommerce/checkout/thankyou.php
    basel/woocommerce/content-product.php
    basel/woocommerce/content-single-product.php
    basel/woocommerce/content-widget-product.php
    basel-child/woocommerce/emails/admin-new-order.php
    basel/woocommerce/global/breadcrumb.php
    basel/woocommerce/global/form-login.php
    basel/woocommerce/global/quantity-input.php
    basel/woocommerce/loop/loop-end.php
    basel/woocommerce/loop/loop-start.php
    basel/woocommerce/loop/no-products-found.php
    basel/woocommerce/loop/orderby.php
    basel/woocommerce/loop/pagination.php
    basel/woocommerce/loop/sale-flash.php
    basel/woocommerce/myaccount/form-login.php
    basel/woocommerce/product-searchform.php
    basel/woocommerce/single-product/add-to-cart/variable.php
    basel/woocommerce/single-product/meta.php
    basel/woocommerce/single-product/product-image.php
    basel/woocommerce/single-product/product-thumbnails.php
    basel/woocommerce/single-product/related.php
    basel/woocommerce/single-product/sale-flash.php
    basel/woocommerce/single-product/tabs/tabs.php
    basel/woocommerce/single-product/title.php
    basel/woocommerce/single-product/up-sells.php
    basel/woocommerce/single-product.php
    basel/woocommerce/content-product_cat.php version 2.6.1 is out of date. The core version is 4.7.0

    Outdated Templates: ❌

    Learn how to update

    ### WooCommerce PayPal Payments ###

    Onboarded: –
    Shop country code: BE
    WooCommerce currency supported: ✔
    PayPal card processing available in country: –
    Pay Later messaging available in country: –
    Webhook status: –
    Vault enabled: –
    Logging enabled: –
    Reference Transactions: –
    Used PayPal Checkout plugin: –

    ### WooCommerce Payments ###

    Version: 3.4.0
    Connected to WPCOM: Yes
    Blog ID: 201163535
    Account ID: acct_1KBQlK2EDG2E1Kw0

    ### Action Scheduler ###

    Complete: 4,706
    Oldest: 2022-03-31 09:10:37 +0200
    Newest: 2022-04-30 16:23:04 +0200

    Pending: 6
    Oldest: 2022-04-30 16:55:40 +0200
    Newest: 2022-05-03 15:21:56 +0200

    ### Status report information ###

    Generated at: 2022-04-30 16:23:05 +02:00
    `

    Thread Starter balanarun

    (@balanarun)

    Indeed I’m using Woocommerce. I will contact their support.
    Thanks a lot.

Viewing 4 replies - 1 through 4 (of 4 total)