BackWPUp

Hi @pb_86 ,

We are very sorry to hear about your negative experience with the latest update. Our intention was to streamline and improve the plugin, but we acknowledge that the changes have not met the expectations of many of our users.

Regarding existing tasks, they will continue to run, and we are actively exploring ways to enhance task management in future updates.

Our team is working diligently to address the usability issues with the new interface. In the meantime, you can roll back to the previous version while we make these improvements. You can download version 4.1.7 here.

We thank you for your patience and hope to regain your trust with future updates.

The BackWPup Team

Hi @greenbluesky ,

We’re truly sorry to hear about your frustration with the recent update. Our goal with version 5 was to streamline the backup process, but we understand that it removed many of the features you relied on.

We want to assure you that we’re actively working to address these issues and improve the product from the ground up. We’ve already reintroduced custom scheduling options and backup history, and backup file formats are being restored this week.
We’re also planning to remove the two-job limitation, allowing you to create and edit unlimited backups. These changes aim to restore the flexibility and control you expect from BackWPup.

In the meantime, if you prefer the previous version while we work on improvements, you can revert to 4.1.7 here.

We thank you for your patience and hope to regain your trust with future updates.

The BackWPup Team

Hello @yeske ,

We’re truly sorry for the inconvenience the update has caused. We understand your frustration with the read-only mode and the limitations it imposes. The introduction of the two-job limit was intended to simplify usage, but we recognize that it has caused inconvenience for many of our users.

We’ve already brought back custom scheduling and backup history based on user feedback, and we’re actively working on restoring the ability to create and edit as many jobs as needed. Our goal is to restore the flexibility and functionality you expect from BackWPup. Please rest assured that we value all our users and are committed to ensuring that the free version remains both functional and reliable.

In the meantime, you can revert to the previous version while we refine the current one. Version 4.1.7 is available here.

Thank you for your patience!

The BackWPup Team

Hi @thebenst ,

We’re sorry to hear that version 5 hasn’t met your expectations. We understand that the functionality and usability of the previous version were key reasons why you relied on BackWPup, and we sincerely apologize for any disruption this update has caused.

The new UI was designed to streamline the backup process, but we acknowledge that we need to improve usability from the ground up, along with restoring essential functionalities. We’re committed to achieving these improvements with releases in the very short term.

In the meantime, if you’d prefer to revert to version 4.1.7, you can download it here.

We appreciate your feedback and patience as we work to enhance BackWPup.

The BackWPup Team

Hi @anybodesign ,

We’re truly sorry that the update has been disappointing for you. Our goal was to simplify the backup process, but we understand that the execution fell short of expectations.

We’ve already restored custom scheduling and backup history based on user feedback, and we’re actively working on enhancing job management, including allowing more than two backup jobs. We’re also addressing usability concerns to make navigation clearer and the overall experience smoother.

Additionally, we are committed to fixing any bugs in the product to ensure it functions reliably and effectively.

We appreciate your past support of BackWPup and hope you’ll consider sticking with us as we continue to refine the plugin. In the meantime, you can roll back to version 4.1.7 here.

Thank you for your feedback — it’s invaluable in helping us improve BackWPup.

The BackWPup Team

Hi @guiliguili ,

We’re really sorry to hear that the update caused a critical error and disrupted your site. That’s absolutely not the experience we want for our users, and we truly apologize for the frustration.

In most cases, this could be due to a conflict or an incomplete update. If you’re open to it, reinstalling the plugin might help resolve the issue. If the problem persists, we’d appreciate the opportunity to investigate—please reach out to us so we can take a closer look.

We are committed to restoring all of the functionality and usability that our users previously enjoyed, and we’d love for you to stick around as we roll out these enhancements.

In the meantime, you can revert to the previous version while we make these updates. You can find all releases at the very bottom of this page here.

Thanks for your understanding,

The BackWPup Team

Hi @1shot2killz ,

We’re sorry to hear that the update has made BackWPup feel unusable for you. Our goal was to simplify the backup process, but we understand that many users relied on more advanced customization options.

We’ve already brought back custom scheduling and backup history based on user feedback, and we’re actively working on restoring greater job flexibility, including the ability to manage multiple jobs and select backup formats in upcoming releases.

We truly appreciate your feedback and patience as we continue refining the plugin. If version 4.1.7 works better for you in the meantime, you can download it here.

Thanks for sticking with us — we’re working hard to bring back the functionality you need.

The BackWPup Team

Hi @prspyy & @blackslashcreative ,

We’re really sorry for the issues you’re facing after the update, and we appreciate you taking the time to report them.

We’ve already addressed several PHP 8.x-related warnings in version 5.0.4, and the plugin menu appearing for non-admin users will be fixed in the next release. We understand how frustrating this can be, and we’re actively working to refine the experience.

We’re also working on bringing back the ability to create and manage multiple backup jobs, so more flexibility is on the way.

If you’re still seeing these warnings or experiencing role-related issues after updating, please reach out so we can take a closer look and help resolve them.

We truly appreciate your patience and support as we continue improving BackWPup!

The BackWPup Team