babaralisyedd

Ok, I’ve sent u the email with requested docs.
Also, I got the case u are talking about. Thanks

Thanks for the clarification. One example that still seems unclear is order #30253. The Checkout session started at 15:57 and the order was reported as cancelled by Vipps at 16:06, only around 9 minutes later. Therefore, this does not appear to be the automatic 1-hour session expiry.

Is there any way in the plugin/Vipps logs to determine whether this cancellation was initiated by the customer, by Vipps, or by the plugin itself?

The timeline is:

• 15:57 — Vipps Checkout payment started.
• 15:57 — Customer was sent to Vipps MobilePay Checkout.
• 16:06 — Plugin received/checked the payment status and it was cancelled at Vipps.
• 16:06 — WooCommerce changed the order from Awaiting payment → Cancelled.
• Total time: ~9 minutes, not 1 hour.

Thanks!