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Viewing 15 replies - 76 through 90 (of 212 total)
  • Thread Starter Axel13

    (@axel13)

    I did not find anything that seems related in the database, but can ignore it, since it’s only on one site and I’m the only one using it. Moreover it only occurs when trying to reach /wp-admin (= toolbar link), while /wp-admin/index.php (sidebar link) does get me to the dashboard.

    2-factor auth, however, did not get solved with deactivating WPS Hide Login or Jetpack Protect. I seem to be able to use it on one site per account.

    With my main account I can use it on the main site, with a 2nd one I can use it on the site where I have the dashboard issue.

    Trying to login to get to another site leads to the login screen of that site and the following error shows:

    Your Two-Factor Authentication was un-verified or invalidated by a login from another location or browser.
    Please login again.
    Not a user.
    Please login again.

    When clicking the authentication link I end up on the login screen again.
    With one account and with one browser (Chrome) there is no error message and when trying to login a new auth link is sent.

    With another account and another browser (FireFox), I end up on the login screen again, with the quoted error message. When logging in again I see a message saying I will be redirected to the desired page, yet I end up on the login page again, with the same error message.

    In user management I see that the “Last Activity URI” of the second account is weird: /avatar/user-6-48.png and there is no data in “Logged In At” or “Last Activity At”.

    “Max Simultaneous Sessions” is set to zero (unlimited).

    Audit trail viewer shows a couple successful login, probably on the one site per user where it works, and for the rest:

    Event: login protect two factor unverified ip
    User: “[username]” was found to be un-verified at the given IP Address: “[my IP]”.

    I’m out of inspiration.
    Thank you for looking into this!

    Thread Starter Axel13

    (@axel13)

    I think I’ve found the culprit. WPS Hide Login was still active. I did not deactivate it yet, since the login URL showed up correctly in the Simple Firewall’s Rename WP Login setting and this did not seem to be a problem.

    After deactivating the plugin I notice Rename WP Login is not compatible with multisite yet. So, Simple Firewall is probably not compatible with WPS Hide Login either. Deactivating, however, did not solve it yet.

    When trying to login I got redirected to [old login URL]/?wpsf-forcelogout=4&__domainmap_action=domainmap-logout-user, which shows a 404-page. It looked as if I was logged in, since the toolbar was visible. But when trying to reach the dashboard, I got redirected to the same URL, and the toolbar was gone.


    Deactivated Jetpack Protect. (I only did that on the main site initially, and lost access…)
    Cleaned database with wp-Optimize.
    Removed all Simple Firewall settings.

    Activate Firewall
    Activate: Firewall – Include Cookies, WordPress Terms, PHP Code & Exe File Uploads.
    Test to see if subsites are still available – OK

    Enable Login Protection
    Test to see if subsites are still available – OK

    Test to see if I can login with a different account and reach the subsites – Nope.
    I still get redirected to [old login URL]/?wpsf-forcelogout=4&__domainmap_action=domainmap-logout-user.
    I however no longer get logged out and I can reach everything else, but not the dashboard + As far as I checked, the problem only occurs on one site.

    I’ll see if I find something in the database.
    Sorry to make it so long here!
    Suggestions are obviously welcome.

    Thread Starter Axel13

    (@axel13)

    Update: I did not try to authenticate on other sites yet. It’s not working. After clicking the auth link, I’m not logged in, instead I get a 404 error on /wp-admin.

    This also happened with the Rublon plugin, which I tried before, but it didn’t get solved. They also announced to add more restrictions on the free version and $99/y/site is not an option for me, so I moved on. But, since I do not see anyone else complaining, it could be a problem related my site.

    Hey Adriana,

    You most likely do not need to buy more memory. I made the wrong assumption that you increased memory via wp-config.php. This would be the way to increase the allowed memory.

    Wp-config.php can be found in your site’s root. You can add the following near the end, before: /* That’s all, stop editing! Happy blogging. */

    define( 'WP_MEMORY_LIMIT', '96M' );

    That would be 96 megabyte. You can increase it more if that would be necessary.

    When you change the name of a plugin folder the plugin gets deactivated, but all the settings are still there. This is done to regain access to your site when a plugin causes problems.

    However, looking at the instructions above, it seems that you renamed the folder that holds all plugins. That is – as far as I know – never necessary.

    When a plugin or theme depends on another one to function it asks to install it. I’m not sure which one needed the Swift Framework, but I think you only needed to increase memory. So I’d suggest to do that and try to undo the rest.

    I don’t know the Swift framework, but frameworks are usually some kind of foundation. When missing, or when something is wrong with it, a lot may disappear, or at least not show up.

    I hope that helps!
    GL (= good luck)!

    Hey Adriana,

    If you do not have access to the WordPress admin, you can rename the plugin folder via FTP to deactivate it.

    But why not increase the memory some more instead?

    GL!

    Maybe not relevant, or maybe it’s exactly that… Did you install ZPanel yourself? I tried it a while ago, but as far as I know it doesn’t get updated anymore. Instead it got forked as Senora. In that period ZPanel had given me too many headaches, I lost trust and never tried the fork.

    Since you’re just getting started, I tend to think it would be better to switch to a different control panel now. Perhaps you can try to move to Senora, but I’ve become very fond of Vesta. It’s quite different, but it rocks… smoothly.

    I hope this helps. GL!

    Thread Starter Axel13

    (@axel13)

    Update: now I get and keep getting the 502 error on my main site as well… where I did not experience any issues at first.

    Hi Robb,

    What changes did you make?
    Perhaps deactivate plugins and see if that solves it.

    Extra lines in htaccess were most likely added by a plugin. So if you remove these, the plugin won’t do what it’s supposed to do. You could try it, but surely keep a backup of the current one.

    Perhaps it’s better to add the content of htaccess to a pastebin, so someone can tell whether or not the extra lines could cause trouble (when gone).

    I’d start with the plugins though.
    GL with it!

    Hey Adrian,

    It’s hard to guess what could be the cause, but you do not need to create a physical folder for the subdomain.

    Did you follow the procedure carefully?

    I’d suggest to look at it again and see what you may have missed.

    GL with it!

    Thread Starter Axel13

    (@axel13)

    No problem, I do not at all consider this a delay. For now I’ll stick with the first and most obvious solution. Thank you for looking into it!

    Thread Starter Axel13

    (@axel13)

    Thank you, but no luck. Changed code in class WPBC_Welcome:

    public function __construct() {
            add_action( 'admin_menu', array( $this, 'admin_menus' ) );
            add_action( 'admin_head', array( $this, 'admin_head' ), 1 );
            add_action( 'admin_init', array( $this, 'welcome' ) );
        }

    Not sure what you mean with the exact link of my dashboard.
    This? https://testdrive.eco13.me/wp-admin/index.php

    Thread Starter Axel13

    (@axel13)

    Thank you for your rapid response!

    It’s a conflict with Admin Menu Editor. When deactivating the “welcome to booking calendar” links disappear.

    Of course I could use the plugin to hide those menu items, but it’s for a multisite and others won’t be able to do so. I use the Admin Menu Editor to reorganise the menu on all sites by default.

    Since this conflict does not occur with other plugins with a welcome screen (f.ex. WordPress SEO and Jetpack), is there something you could do to avoid it?

    Thanks again!

    Hey Shmoo,

    It doesn’t ring a bell here. Would you happen to have different plugins or a different theme active there? You could try to deactivate them to see if it goes away. When you’ve found the plugin or theme, inform the author about it.

    Assuming you are debugging, there is no need to worry about notices. I don’t like them either, but some plugins cause many.

    I hope that helps. GL with it!

    Ah… TY for the info, guylevans. I never tried it.

    The redirect is more a work around than a solution, since it makes your domain name a little useless and you get long URLs. Yet then again it may not be so bad. According to MOZ, for SEO it’s better to have everything in one site, rather than in multiple sites.

    Grtz!

    Hey pschlenker,

    I’ve no clue, but perhaps you can ask for help with this in the SharDB support forum. I would guess the author has experience with this.

    GL!

Viewing 15 replies - 76 through 90 (of 212 total)