averta support
Forum Replies Created
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Hi,
Thank you for choosing Master Slider.
Please increase the height of your slider to prevent breaking images ratio. Or you can change fillmode to fit.
Also, please enable Automatically crop and resize.
If you need any further information, please let me know.
Best,
Hi G,
Text layer is one of Master Slider Pro features.
Since you’re using the Pro version of Master Slider, please go to our official support center so you can get the best possible support from our support staff as soon as possible.
http://support.averta.net/en/item/master-slider-wordpress-plugin/
Registration: http://support.averta.net/en/login/If you need any further information, please let me know.
Best,
Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] Navigation on top of imageHi,
Thank you for choosing Master Slider.
Could you please provide us with the link of your website?
We are looking to hear from you.
Best,
Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] FadeHi again,
It is transition speed, not transition time. Transition speed should be between 1 to 100. 500 is too quick and you cannot see fade option clearly. You can change it to, for example, 20.
If you need any further assistance, please let me know.
Best,
Hi,
I am glad it has been resolved.
Have a great weekend.
Best,
Hi @cherlihy,
I am really sorry for the inconvenience caused. Our dev team is working hard to fix it as soon as possible.
Thank you for your patience and understanding.
Best,
Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] Master Slider with WPGoogle MapsYou are very welcome.
I hope your issue will be resolved.
Good Luck,
Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] FadeHi,
Thank you for choosing Master Slider.
Did you disable Master Slider plugin? We could not check it out. Please activate it again and let us know.
Best,
Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] Move arrows outside of image frameHi,
Thank you for choosing Master Slider.
Could you please provide us with the link of your website?
We are looking to hear from you again.
Best,
Hi,
Thank you for choosing Master Slider.
You can call the slider from your theme files. Please read the below documentation:
http://docs.averta.net/display/mswpdoc/Using+Slider+in+WordPressIf you need any further information, please let me know.
Best,
Hi,
Please add the below code to Slider custom styles.
.ms-slide-info { overflow: visible !important; }Then check out the texts, if they were out of the slider, you can decrease the font size, or increase the slide info or the slider size.
If you need any further assistance, please let me know.
Best,
Hi,
Thank you for choosing Master Slider.
You can add the below code on Slider Settings -> Slider custom styles:
@media screen and (max-width: 1280px) { .master-slider { margin: 0 !important; } .ms-slide-info.ms-dir-v { top: 0; position: static; width: auto !important; padding: 0 20px; } .ms-info { margin-top: 20px; } } .ms-slide-info { overflow: auto; height: 100%; }Please let me know the result.
Best,
Hi,
This problem is fixed now. Please update Master Slider to the latest version, 3.3.4.
Also, the site http://support.averta.net performance is ok now.If you need any further information, please let me know.
Have a great weekend.
Best,
Dear @billy1986,
We are working on that issue and we will provide you with the answer as soon as we find out.
Thank you for your patience and understanding.
Best,
Dear @wanderesende,
Please check out the below link and call
wp_footer()function in your theme:
https://codex.wordpress.org/Function_Reference/wp_footerIf you need any further information, please let me know.
Best,