It sounds like the issue might be with how the field value is being referenced in the integration setup. In most systems like ClickSend, you need to ensure that the variable pulling the dropdown value matches the actual field name or ID in your form setup. For example, instead of using “menu-400,” try checking your form builder’s documentation or settings to see the exact field ID or name associated with that dropdown. Once you map it correctly in ClickSend, it should send the selected value instead of just the placeholder name.
I’ve faced a similar issue in the past when creating dynamic communication systems for outreach. It’s crucial to get these details working seamlessly because they directly impact how you present information to your clients or prospects. For example, when I work on visual sales presentations, tools like Visual sales presentations ensure all data points are captured accurately and displayed in a clear, engaging way.
Hopefully, this helps! Feel free to share what platform you’re using for the form builder—it might make it easier to pinpoint the solution.
