asunchu

Hi Kevin,

Thanks for a quick response, I have sent a request through GDE setting support tab, please forward me the instructions to increase the timeout.

In the meantime, I have found one more intermittent issue, which when you open it in chrome or IE 11, shows loading and there will be blank space instead of enhanced viewer. This happened to some of our testers. Have you encountered this kind of issue before, if so, what do you think is the best fix for this?

Thanks for all your help,
Aditya