traceyweb

In addition to the above, I set it up on a staging site and disabled all plugins except LifterLMS and LifterLMS labs and changed theme to twenty four. The issue is the same. Here is a screenshot of the membership auto enrollment setting. And these are the status settings:

WordPress
Home Url: https://www.xxxxx.com
Site Url: https://www.xxxxx.com
Login Url: https://www.xxxxx.com/wp-login.php
Version: 6.4.2
Debug Mode: No
Debug Log: No
Debug Display: Yes
Locale: en_GB
Multisite: No
Page For Posts: Not Set
Page On Front: Home (#855) [https://www.xxxxx.com/]
Permalink Structure: /%year%/%monthnum%/%day%/%postname%/
Show On Front: page
Wp Cron: Yes

Settings
Version: 7.5.0
Db Version: 7.5.0
Course Catalog: Course Catalog (#2725) [https://www.xxxxx.com/courses/]
Membership Catalog: Membership Catalog (#2726) [https://www.xxxxx.com/memberships/]
Student Dashboard: Dashboard (#2728) [https://www.xxxxx.com/dashboard/]
Checkout Page: Purchase (#2727) [https://www.xxxxx.com/purchase/]
Course Catalog Per Page: 9
Course Catalog Sorting: menu_order
Membership Catalog Per Page: 9
Membership Catalog Sorting: menu_order,ASC
Site Membership: Member (#3237) [https://www.xxxxx.com/membership/member/]
Courses Endpoint: my-courses
Edit Endpoint: edit-account
Lost Password Endpoint: lost-password
Vouchers Endpoint:
Autogenerate Username: no
Password Strength Meter: no
Minimum Password Strength:
Terms Required: yes
Terms Page: Terms & Conditions (#3263) [https://www.xxxxx.com/refund_returns/]
Checkout Names:
Checkout Address:
Checkout Phone:
Checkout Email Confirmation: no
Open Registration: no
Registration Names:
Registration Address:
Registration Phone:
Registration Voucher:
Registration Email Confirmation: no
Account Names:
Account Address:
Account Phone:
Account Email Confirmation: no
Confirmation Endpoint: confirm-payment
Force Ssl Checkout: yes
Country: GB
Currency: GBP
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Decimals: 2
Trim Zero Decimals: no
Recurring Payments: yes
Email From Address: Contact@thexxxxx.com
Email From Name: xxxx
Email Footer Text: www.xxxxx.com
Email Header Image: 3010
Cert Bg Width:
Cert Bg Height:
Cert Legacy Compat:
Constants
LLMS_REMOVE_ALL_DATA: undefined
LLMS_REST_DISABLE: undefined
LLMS_SITE_FEATURE_RECURRING_PAYMENTS: undefined
LLMS_SITE_IS_CLONE: undefined

Gateways
Manual: Enabled
Manual Logging: no
Manual Order: 1

Server
Mysql Version: 10.4.26
Php Curl: Yes
Php Default Timezone: UTC
Php Fsockopen: Yes
Php Max Input Vars: 2500
Php Max Upload Size: 128 MB
Php Memory Limit: 256M
Php Post Max Size: 128M
Php Soap: Yes
Php Suhosin: No
Php Time Limt: 300
Php Version: 8.1.27
Software: Apache
Wp Memory Limit: 40M
Browser
HTTP USER AGENT: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.0.0 Safari/537.36

Theme
Name: Astra
Version: 4.6.3
Themeuri: https://wpastra.com/
Authoruri: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme
Template:
Child Theme: No
Llms Support: Yes

Plugins
Add From Server: 3.4.5
Astra Widgets: 1.2.12
Contact Form 7: 5.5.6
Duplicate Page: 4.5.3
Elementor: 3.18.3
Essential Addons for Elementor: 5.9.3
LifterLMS: 7.5.0
LifterLMS Labs: 1.8.0
Responsive Lightbox & Gallery: 2.4.6
Simple Local Avatars: 2.7.7
Super Video Player: 1.7.0
Integrations
BbPress: No
BuddyPress: No
Template Overrides

I disabled all plugins except The Events Manager and Tickets and changed to Twenty Four theme but for some reason the block editor isn’t active on the events page. Is there something I should do to activate it? The block editor works on posts and pages. There is no caching plugin. It won’t help to share the URL as the problem is within the admin.

The view in your screen capture is completely different from mine. I’ve attached 2 screenshots – 1 shows the Tickets in the left-hand menu and the other shows the tickets on the Event editing page. On the event editing page when you hover over a ticket it looks like you should be able to drag but nothing happens. Also, when loading the event from the frontend the order randomly changes each time you refresh the page.

PHP 8.1, WP 6.3.1, EVENT TICKETS 5.7.1, THEME RONEBY

I also have it on some websites using Astra theme. They don’t randomly load on the frontend but I still can’t manually specify the order.

https://drive.google.com/file/d/1l50C8qoxRa8Yi8Q48O-AH-CP1SrpLsY-/view?usp=sharing

https://drive.google.com/file/d/13Xl2Zm6KVwvCJl_IaWVDXS3Rec77bQlt/view?usp=sharing

I copied the site to a staging server and before checking plugins I thought I would check to see if the payment fields displayed on the ticket and they did….

So I checked with hosting support and it turns out it was an issue with CDN/web optimisation. When I disabled that and reloaded the ticket page everything worked as normal.

Thanks for pointing me in the right direction.

Hi Darian

Thanks for your quick reply. I tried both those options but neither worked.

On the website where it does work I didn’t set up a webhook. It says “Webhooks not validated yet” but it still works.

I set up the webhook on the site it’s not working on and tried again but it didn’t work. I then added the code to the wp-config but still nothing.

I’m not sure why it works on one website but not the other when they’re both using the same theme.

Yes. I just did some more testing and it seems the plugin Contact Form 7 Connector is the one causing a conflict (even though I disabled that before). I’ve rolled that one back and it’s all working. So it wasn’t this plugin that was a problem, sorry to bother you 🙂

That’s what I suspected so I did use a different browser, cleared cache, made sure I was logged out and it still doesn’t show the forms. When I use a browser where I am logged in I see the message “you are already logged in”. So if I was logged in using the other browser shouldn’t it also display that message?

I had someone else check it on their computer and they also don’t see the login form.

This was on the default login page [arm_form id=”102″ logged_in_message=”You are already logged in.”

In the CSS it has this on the form:

.ng-cloak, .x-ng-cloak, [data-ng-cloak], [ng-cloak], [ng\:cloak], [x-ng-cloak] {
display: none!important;
}

I also followed the configure plan + signup page but it doesn’t display a signup form.

Thanks @ashfame. The hosting company did a purge of the cache (even though I’d already done one) and this seems to have fixed it.