arroubzakariae12

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  • Forum: Plugins
    In reply to: [Easy Digital Downloads – eCommerce Payments and Subscriptions made easy] How to reconnect PayPal sandbox account?
    arroubzakariae12

    (@arroubzakariae12)

    1 year, 7 months ago

    Hello Mihai Joldis,

    Yes, it works thank you Mihai . I will add the instructions here to keep the solution for other people :

    Steps to Set Up PayPal with Easy Digital Downloads (EDD)

    1. Disable Test Mode:
      • Go to Downloads -> Settings and ensure test mode is off.
    2. Log into PayPal:
      • Log into your live PayPal business account.
      • Make sure it’s not a sandbox/test account.
    3. Link Your Bank Account to PayPal:
      • Go to Wallet in PayPal and link your bank account.
    4. Add USD Currency in PayPal:
      • Go to Settings -> Manage Currencies in PayPal.
      • Ensure USD is added (or the currency you use).
      • Go to the EDD Multi Currency and add USD for paypal
    5. Connect PayPal to EDD:
      • Downloads > Settings > Payments > PayPal. You will see a button to connect to PayPal in your store’s current mode
    6. Activate PayPal Gateway:
      • Ensure PayPal is selected as an active gateway in EDD.
      • Save the settings to activate the payment methods

    Have a nice day

    Forum: Plugins
    In reply to: [Easy Digital Downloads – eCommerce Payments and Subscriptions made easy] How to reconnect PayPal sandbox account?
    arroubzakariae12

    (@arroubzakariae12)

    1 year, 7 months ago

    Hello all , 

    I hope you’re doing well.

    I’m encountering an issue with the PayPal integration in Easy Digital Downloads. Here’s the error message I’m seeing:

    API: Your PayPal account is successfully connected in sandbox mode.
    Payment Status: You need to address the following issues before you can start receiving payments:
    Please click “Re-Check Payment Status” below to confirm your payment status.
    Webhook: Webhook successfully configured for various events (payment capture, disputes, subscriptions, etc.).
    Gateway Status: PayPal is not currently active. Please enable PayPal in the general gateway settings to start using it.

    In addition, I see some account limits for receiving, sending, and withdrawing amounts through PayPal. These limits might be affecting the functionality.

    EDD paypal error message : 

    Capture d'écran 2024-10-05 201556.png

    EDD support message : the issue is from my paypal account :

    Capture d'écran 2024-10-05 201700.png

    Can you please help me troubleshoot this issue? I’d like to ensure PayPal is correctly enabled for live transactions, as it’s a crucial part of my setup.

    Thanks in advance for your assistance!

Viewing 2 replies - 1 through 2 (of 2 total)