AR Rasel's Replies - page 13

Forum Replies Created

Viewing 15 replies - 181 through 195 (of 687 total)

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Forum: Plugins
In reply to: [SchedulePress – Auto Post & Publish, Auto Social Share, Schedule Posts with Editorial Calendar & Missed Schedule Post Publisher] Not working

Plugin Support AR Rasel
(@arrasel403)

2 years, 10 months ago

Hi @whitehat123,

Hope you are doing well. Sorry to hear that you are facing issues with our plugin.

I have checked your shared screenshot. It seems really very strange. I have tried it on my site as you mentioned (by clicking on the Share Now button). It is working well on my site without any issues. Please check this screencast.

I am requesting you to retry once after a hard refresh of the page. Meanwhile you can try with browser incognito as well. Hope you will not face any issue.

Let us know how it goes. Thanks!

Forum: Plugins
In reply to: [EmbedPress – PDF Embedder, 3D PDF FlipBook, Google Reviews, YouTube Videos, Upload & Embed PDF documents] Embedded PDF files not visible in client’s workspace

Plugin Support AR Rasel
(@arrasel403)

2 years, 10 months ago

Hi @dsaha1,

Hope you are doing well.

We haven’t heard from you yet after my last reply. Can you please share the page URLs as requested above? So that we can check and help you to fix it quickly.

We are looking forward to hearing from you.

Thanks!

Forum: Plugins
In reply to: [Essential Addons for Elementor - Popular Elementor Templates & Widgets] Getting rid of the bloody notifications/highlight in admin menu

Plugin Support AR Rasel
(@arrasel403)

2 years, 10 months ago

Hi @nils235,

Hope you are doing well. Sorry for the inconvenience caused.

Thanks for your valuable suggestion. I am forwarding your suggestion to our Team. Our team will look into this issue and will take the necessary steps on this. Hopefully, we will improve this in our future version plugin. Once we have done this, we will inform you, don’t worry.

Thanks and have a good day!

Forum: Plugins
In reply to: [Gutenberg Essential Blocks – Page Builder for Gutenberg Blocks & Patterns] Hook to Advanced Video Custom Play Icon

Plugin Support AR Rasel
(@arrasel403)

2 years, 10 months ago

Hi @agenciahouse,

Hope you are doing well.

Thank you for allowing us time. We will inform you, don’t worry.

Have a good day!

Forum: Plugins
In reply to: [NotificationX – FOMO, Live Sales Notification, WooCommerce Sales Popup, GDPR, Social Proof, Announcement Banner & Floating Notification Bar] Creating Fake Notifications

Plugin Support AR Rasel
(@arrasel403)

2 years, 10 months ago

Hi @gamicord,

Hope you are doing well.

Yes, using the NotificationX plugin you can create Fake/Custom notifications. You can check this doc out.

Please note that custom notification is our Pro feature. According to the WordPress ORG rule, we can’t discuss about the Pro feature here.

If you have any other queries, feel free to reach our team here. They will help you, don’t worry.

Thanks!

Forum: Plugins
In reply to: [Essential Addons for Elementor - Popular Elementor Templates & Widgets] Console error, changes on the website not happening

Plugin Support AR Rasel
(@arrasel403)

2 years, 10 months ago

Hi @stefanoid3 ,

Hope you are doing well.

I have checked your query. Thanks for sharing the error logs. From your shared error log, I got that this issue is related to the Happy Addons plugin. Check this screenshot.

Please note that Happy Addons is not our plugin. Our plugin is Essential Addons for Elementor.

As this is not our plugin-related issue, I am requesting you contact the Happy Addons plugin support team. They will help you to fix this issue, don’t worry.

Hope you understand. If you are facing any issues or you have any queries with the Essential Addons plugin, feel free to reach our team here. Our team will help you, don’t worry.

Have a good day!

Forum: Plugins
In reply to: [EmbedPress – PDF Embedder, 3D PDF FlipBook, Google Reviews, YouTube Videos, Upload & Embed PDF documents] Embedded PDF files not visible in client’s workspace

Plugin Support AR Rasel
(@arrasel403)

2 years, 10 months ago

Hi @dsaha1 ,

Hope you are doing well. Sorry to hear that you are facing issues with our plugin.

Please share the page URLs where the PDF embed is working well and also where you are facing issues after replacing the existing PDF. So that, we can investigate the issue and help you to fix it quickly.

Let us know the update. Thanks!

Forum: Plugins
In reply to: [Gutenberg Essential Blocks – Page Builder for Gutenberg Blocks & Patterns] Hook to Advanced Video Custom Play Icon

Plugin Support AR Rasel
(@arrasel403)

2 years, 10 months ago

Hi @agenciahouse

Hope you are doing well.

Unfortunately, this option is not available on our Block. However, thanks for your valuable suggestion. I am forwarding your request to our Dev team. They will look into this and we will try to implement this feature in our future version plugin.

Once we have added this option to our plugin. We will inform you, don’t worry.

Thanks!

Forum: Plugins
In reply to: [Essential Addons for Elementor - Popular Elementor Templates & Widgets] Essential Addons for Elementor double text

Plugin Support AR Rasel
(@arrasel403)

2 years, 10 months ago

Hi @tucano666

Hope you are doing well.

No, it will not cause a security issue. It would be better if you could copy the site health information from Elementor > System Info. Check this screencast. Then paste and share the site’s health information by using Pastebin.

Let us know the update. Thanks!

Forum: Plugins
In reply to: [SchedulePress – Auto Post & Publish, Auto Social Share, Schedule Posts with Editorial Calendar & Missed Schedule Post Publisher] Scheduled posts not showing in calendar

Plugin Support AR Rasel
(@arrasel403)

2 years, 10 months ago

Hi @stevenfeldman,

Hope you are doing well. Sorry to hear that you are facing issues with our plugin.

For the Calendar issue: It seems you didn’t allow the Post type from SchedulePress > Settings > General Tab > Show Post Types. Check this screenshot. Can you please ensure that you have allowed the Post-type (which post type’s post you scheduled)?

For the Save Changes issue: When you click on the save changes are you getting any error messages? You can check the browser console as well. If you are getting any error messages, please share that error message with us.

Meanwhile, let me know whether you are using CloudFlare or not on your server.

Let me know the update. Thanks!

Forum: Plugins
In reply to: [Simple 301 Redirects By BetterLinks - Easy WordPress Redirect Manager for Redirects, 404 Error Log & More] Undefined array key “HTTP_HOST”

Plugin Support AR Rasel
(@arrasel403)

2 years, 10 months ago

Hi @hakre,

Hope you are doing well. Sorry for the inconvenience.

After getting the issue from your end (the second time), we released a newer version plugin. And we were waiting for your update but we didn’t hear from you. And we assumed that the issue was already fixed. And as both are the same issue we resolved both topics.

However, as your issue is still not fixed. I am forwarding your issue to our Dev Team again. They will look into this issue and we will try to fix it soon. Once we have fixed it we will inform you, don’t worry. Please allow us time to fix it.

Thanks for your patience!

Forum: Plugins
In reply to: [Simple 301 Redirects By BetterLinks - Easy WordPress Redirect Manager for Redirects, 404 Error Log & More] Redirects not working – please advise

Plugin Support AR Rasel
(@arrasel403)

2 years, 11 months ago

Hi @sundaridesignllc,

Good to know that your issue has been fixed. Thanks for your valuable update.

I am closing this topic as resolved. If you have any other queries, feel free to reach our team here.

Thanks and have a good day!

Forum: Plugins
In reply to: [Gutenberg Essential Blocks – Page Builder for Gutenberg Blocks & Patterns] Uses deprecated APIs

Plugin Support AR Rasel
(@arrasel403)

2 years, 11 months ago

Hi @miki051,

Hope you are doing well. Sorry to hear that you are facing issues.

I have checked and reproduced the issue on my end. I have already forwarded your query to our Dev team. Hopefully, we will fix it and will update you soon.

Thanks for pointing this out. Have a good day!

Forum: Plugins
In reply to: [SchedulePress – Auto Post & Publish, Auto Social Share, Schedule Posts with Editorial Calendar & Missed Schedule Post Publisher] Drafts on Calendar

Plugin Support AR Rasel
(@arrasel403)

2 years, 11 months ago

Hi @jdavidstark,

Hope you are doing well.

I have checked your query. On the plugin’s current settings, we are not adding Draft posts on the calendar. But we are adding the Draft Posts beside the calendar. From here you will get to know the time. Check this screenshot.

And for the date on the Draft post, currently, we are not showing the date in the Draft post section. But we can add this option to our plugin.

However, thanks for your valuable suggestion. I will discuss this feature with our team and we will try to implement this feature on our future version plugin. Once we have added this option we will inform you, don’t worry.

If you have any other queries, feel freely reach our team here.

Thanks for your kind understanding and have a good day!

Forum: Plugins
In reply to: [Gutenberg Essential Blocks – Page Builder for Gutenberg Blocks & Patterns] Gallery links

Plugin Support AR Rasel
(@arrasel403)

2 years, 11 months ago

Hi @websiteadm,

Hope you are doing well.

Sorry to inform you that, currently, we don’t have an option to add link for images by using Image Gallery block.

However, thanks for your valuable suggestion. I will discuss this with our Dev team and we will try to implement this option in our Block very soon. Once we have added this option we will inform you, don’t worry.

Thanks for your kind understanding. Have a good day!

Viewing 15 replies - 181 through 195 (of 687 total)

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