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  • Thread Starter arn144

    (@arn144)

    Hi John,

    Thanks for your reply. I have tried what you have suggested above, but I have not had any success in stopping the sync. Is there anything else I can try?

    Thanks,

    Andrew

    Thread Starter arn144

    (@arn144)

    Hi,

    I have tried to execute the snippets you directed me to using the code snippets app. However, this has had no effect whatsoever and the sync continues, but it is syncing with nothing as the connection to facebook has been removed. Please help as I would really like to connect my woocommerce account to facebook asap.

    Thanks,

    Andrew

    Thread Starter arn144

    (@arn144)

    Thanks for that. Just a quick question I am quite new to WordPress so where about do I insert the snippet code?

    Here is the system report as requested. Thanks for your help.

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://laranish.com
    Site address (URL): https://laranish.com
    WC Version: 5.0.0
    REST API Version: ✔ 5.0.0
    WC Blocks Version: ✔ 4.0.0
    Action Scheduler Version: ✔ 3.1.6
    WC Admin Version: ✔ 1.9.0
    Log Directory Writable: ✔
    WP Version: 5.6.2
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_GB
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache/2.4.41 (Unix)
    PHP Version: 7.2.31
    PHP Post Max Size: 64 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 1000
    cURL Version: 7.19.7
    NSS/3.44
    
    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.1.48-MariaDB
    Max Upload Size: 64 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 5.0.0
    WC Database Prefix: wp_
    Total Database Size: 9.29MB
    Database Data Size: 7.59MB
    Database Index Size: 1.70MB
    wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_actions: Data: 0.23MB + Index: 0.14MB + Engine InnoDB
    wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_logs: Data: 0.09MB + Index: 0.09MB + Engine InnoDB
    wp_cartflows_ca_cart_abandonment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_cartflows_ca_email_history: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_cartflows_ca_email_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_cartflows_ca_email_templates_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_options: Data: 6.02MB + Index: 0.06MB + Engine InnoDB
    wp_postmeta: Data: 0.25MB + Index: 0.11MB + Engine InnoDB
    wp_posts: Data: 0.08MB + Index: 0.06MB + Engine InnoDB
    wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_tm_taskmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_tm_tasks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    
    ### Post Type Counts ###
    
    attachment: 210
    custom_css: 5
    customize_changeset: 17
    elementor_library: 2
    elementor-hf: 1
    nav_menu_item: 11
    page: 17
    post: 2
    product: 54
    revision: 179
    shop_coupon: 1
    shop_order: 1
    wpforms: 1
    
    ### Security ###
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
    
    ### Active Plugins (15) ###
    
    Elementor: by Elementor.com – 3.1.1
    Facebook for WooCommerce: by Facebook – 2.3.1
    Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 7.16.2
    Elementor - Header, Footer & Blocks: by Brainstorm Force
    Nikhil Chavan – 1.5.6
    
    Hotjar: by Hotjar – 1.0.9
    Mail Integration for Office 365/Outlook: by Edward Cross – 1.4.0
    Image optimisation service by Optimole: by Optimole – 3.0.0
    Tawk.to Live Chat: by Tawkto – 0.5.0
    Facebook for WooCommerce - settings tools: by SkyVerge – 1.0.0
    WooCommerce Cart Abandonment Recovery: by CartFlows Inc – 1.2.10
    Woocommerce Table Rate Shipping: by JEM Plugins – 2.1.0
    WooCommerce Stripe Gateway: by WooCommerce – 4.9.0
    WooCommerce: by Automattic – 5.0.0
    WP-Optimize - Clean, Compress, Cache: by David Anderson
    Ruhani Rabin
    Team Updraft – 3.1.7
    
    WPForms Lite: by WPForms – 1.6.5
    
    ### Inactive Plugins (1) ###
    
    Starter Templates: by Brainstorm Force – 2.5.1
    
    ### Dropin Plugins (1) ###
    
    advanced-cache.php: advanced-cache.php
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: GBP (£)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Shop base: #401 - /?page_id=401
    Basket: #97 - /?page_id=97
    Checkout: #98 - /?page_id=98
    My account: #99 - /?page_id=99
    Terms and conditions: #2079 - /?page_id=2079
    
    ### Theme ###
    
    Name: Astra
    Version: 3.0.2 (update to version 3.0.3 is available)
    Author URL: https://wpastra.com/about/
    Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build
    personally we recommend using a child theme. See: How to create a child theme
    
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: –
    
    ### Action Scheduler ###
    
    Canceled: 1
    Oldest: 2021-02-09 12:00:55 +0000
    Newest: 2021-02-09 12:00:55 +0000
    
    Complete: 514
    Oldest: 2021-02-09 12:05:03 +0000
    Newest: 2021-02-26 10:28:49 +0000
    
    Failed: 96
    Oldest: –
    Newest: –
    
    Pending: 3
    Oldest: 2021-02-26 14:10:40 +0000
    Newest: 2021-03-04 12:43:49 +0000
    
    
Viewing 3 replies - 1 through 3 (of 3 total)