arjunp
Forum Replies Created
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Forum: Plugins
In reply to: [Product Enquiry for WooCommerce] Enquiry button not showingHey @kira7
I will discuss this with the team and get back to you soon with an update.
Forum: Plugins
In reply to: [Product Enquiry for WooCommerce] Enquiry button not showingHey Kira,
Could you please share the link to your site so that we can try debugging it once at our end 🙂
Forum: Plugins
In reply to: [Product Enquiry for WooCommerce] Enquiry button not showingHey @kira7
Apologies for the delay in response, could you deactivate one plugin at a time and test the issue? It might be due to a conflict with another plugin.
Forum: Plugins
In reply to: [Product Enquiry for WooCommerce] Shortcode – enquiry buttonHey @donbebeno
Apologize for the delay in response. The Shortcode feature is present in our WISDM Product Enquiry Pro, and for support related to the premium plugin you can contact us at helpdesk@wisdmlabs.com
Once again I sincerely apologize for the delay, we will make sure this does not happen again.
Forum: Plugins
In reply to: [Product Enquiry for WooCommerce] Where is the button?Hey @janinewen,
I am Arjun, I handle support for Product Enquiry for WooCommerce. Could you please deactivate one plugin at a time to test if there are any conflicts with any of the other plugins on your site? Please do this until you have only WooCommerce and Product Enquiry for WooCommerce left activated.
Forum: Plugins
In reply to: [Product Enquiry for WooCommerce] Emails not sendHey @charlie999
I am glad the issue is resolved. I kindly request you to rate the plugin and close this ticket from your end as the issue is resolved 🙂
Forum: Plugins
In reply to: [Product Enquiry for WooCommerce] Emails not sendHey @charlie999
I am Arjun, I handle support for Product Enquiry for WooCommerce. Could you please let me know which plugin you are using to send emails from your website?
Forum: Plugins
In reply to: [Product Enquiry for WooCommerce] Product URL not linkedHey @krishs
The Product URL is already included in the email, however, I believe you are facing a site-specific issue, hence we wanted to try and make an enquiry on your site so that we can try and debug the issue further.
Forum: Plugins
In reply to: [Product Enquiry for WooCommerce] Product URL not linkedHey @krishs
Could you please share our site URL so that we can try and debug the issue at our end?
Forum: Plugins
In reply to: [Product Enquiry for WooCommerce] Product URL not linkedHey @krishs
I am Arjun Pillai from WisdmLabs. Thank you for contacting us.
I will discuss this with the team and get back to you soon with an update 🙂
Hey @dinovwb
I am Arjun Pillai from WisdmLabs. I believe you have already raised a support ticket on our website and I have already addressed it.
I kindly request you to close this ticket for now, as the support is related to the Pro Version of the plugin and the support team is already in touch with you.