aprokaev

hello

Please open section “Misc Settngs” (at bottom) and turn off “Enable debug output”.

If it won’t work — please share full error message. Review webserver logs to see it.

please submit your settings as new ticket to helpdesk.

visit tab Tools to get them

Checkbox ” Tax exempt” (in our plugin) modifies WooCommerce session/cart only.
But plugin “Stripe Tax for WooCommerce” reads “tax exemption” status directly from customer’s profile.

Whom having same problem – please add following code to functions.php or use Code Snippets plugin

//Phone Orders - code for "Stripe Tax for WooCommerce"
add_filter('wpo_after_update_customer', function($customer, $request){
  if($customer['id']) {
    $tax_exemption_value = get_the_author_meta( 'tax_exemption', $customer['id'] );
    if($tax_exemption_value == 'customer_exempt')
      $customer['is_vat_exempt'] = true;
    else
      $customer['is_vat_exempt'] = false;
  }
  return $customer;
},10,2);
add_action("wpo_before_update_cart", function($cart_data){
  $customer = $cart_data['customer'];
  if($customer['id']) {
    $value = $customer['is_vat_exempt'] ? 'customer_exempt' : 'none';
    update_user_meta( $customer['id'], 'tax_exemption', $value);
  }
});

Hello

>open the order in the woocommerce plugin

Will you see tax column in section “Items”? tax amounts in section “Totals” ?

if you use PRO version — please resubmit ticket https://algolplus.freshdesk.com/

• This reply was modified 4 months, 1 week ago by aprokaev.

Yes, exactly.

We’ll add inactive buttons with neccessary tooltips.

Thanks for the advice. I hate banners and, frankly, I don’t like inactive buttons either 🙂
we try to make them less annoying.

• This reply was modified 4 months, 2 weeks ago by aprokaev.

Hi

1. Please, visit >WooCommerce>Status>Logs and review “fatal-errors” for today.
2. Please, use browser to check JS errors.
   Short guide – https://wordpress.org/support/article/using-your-browser-to-diagnose-javascript-errors/#step-3-diagnosis

Hello

If you want to export data from user’s profile — please open >Setup Fields>Customer>Add Field and seek for necessary key in the dropdown.

For order meta — please use >Setup Fields>Common>Add Field.