antoale3
Forum Replies Created
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Forum: Plugins
In reply to: [SeatReg] How can I manage the cancellation of pending reservations?Yes, of course!
Forum: Plugins
In reply to: [SeatReg] How can I manage the cancellation of pending reservations?You’re right, WP_CRON was disabled 🙁
Now it works!
Just another little request:
refreshing the status page of a reservation expired (and deleted) “booking not found”: is it possibile to add more details?Thank you for your great support
Forum: Plugins
In reply to: [SeatReg] How can I manage the cancellation of pending reservations?Hi Siim, here the results of tests you requested:
1. Booking A
The pending booking are not deleted.
The status page shows the red warning “This pending booking has expired and will be deleted”
2. Booking B (explicitly set processing to payment status)
The pending booking are not deleted.
The status page shows the red warning “This pending booking has expired and will be deleted”
3. Booking C (explicitly set none to payment status)
The pending booking are not deleted.
No warning about expiration
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Could it depend on the provider where my WordPress site is hosted?Forum: Plugins
In reply to: [SeatReg] How can I manage the cancellation of pending reservations?In our scenario we configured “pending bookings” and “Set approved” when the paypal payment has been completed. After a booking is done The booker is redirected to status page and, from here, the payment operation can begin. Here the booking flow:
Making a booking:
- Visitors select seats on the map, up to 15 per booking.
- After choosing seats, visitors open the selection menu to complete their booking.
- Booking details are entered once and applied to every seat.
- A full name (first and last) is required.
- A booking’s main contact email can be used for at most 10 bookings (a single booking can include several seats).
- Bookers also fill in the custom fields you have created, which are required by default.
After submitting:
- Every booking gets its own status page where the booker can view the booking details and its current status.
- Once a booking is approved, the status page offers a downloadable booking PDF with a scannable QR code.
- Each booking stays pending until an admin approves it.
- If there is no payment activity, a pending booking is automatically removed after 5 minutes (we set 5 minutes for test purpose)
- A pending booking is approved automatically once its payment is completed.
- When a booking is approved, the booker receives a receipt email.
- Payment is requested on the booking status page after the booking is made.
- Afterward, visitors are redirected to their booking status page.
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I noticed that the payment status as soon as the booking was made is “None” and becomes “Completed” only when the payment is completed.
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Since the only bookings that can be cancelled must have the payment status set to “processing” I then tried to use a registration that does not require payment (removing the “processing” flag) but even in this case I see a payment status set to “None” and the reservations are not cancelled when they expire.
I hope I haven’t bored you and that I’ve explained our problem clearly.Forum: Plugins
In reply to: [SeatReg] How can I manage the cancellation of pending reservations?In general what could be the reason for missing deletions of expired pending reservations?
Thank you!Forum: Plugins
In reply to: [SeatReg] How can I manage the cancellation of pending reservations?Hi Siim,
I look forward to hearing from you, thanks a lot!Forum: Plugins
In reply to: [SeatReg] Selected Seat backgroud colorIt works!
Thank you!Forum: Plugins
In reply to: [SeatReg] Booking manager empyt@aperale did you solved?
Forum: Plugins
In reply to: [SeatReg] Booking manager empytsame issue 🙁