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  • Can you tell me how it was resolved as I’m having the same problem. Usually the plugin works pretty well, and if stuck it resolves very quickly. But it’s not working all day today.

    Thread Starter Annefromallover

    (@annefromallover)

    Thanks for the explanation, I understand now that when this is used on eg. a blog with subscribers, it will mean folks are signed in. However I was using it on a nonprofit donation page created on WordPress – no email subscribers, anyone can donate.

    Thread Starter Annefromallover

    (@annefromallover)

    Hi Justin, a user tried to use the ACH payments on my page and said it also took them to a WordPress login page. Since they don’t have a WordPress account they couldn’t use the function. (It also didn’t give them an option to create an account, only to go back to the donation page). Why does it require a WordPress account? When I made my first payment with Stripe it required setting up an account with Stripe. Now I can pay with Stripe from any website by simply logging in when using their facility. WordPress isn’t a payment portal, which is why I don’t understand the requirement for this account login. And if that login page doesn’t allow for creating an account for first time users, then this function for payments are useless to these customers. The plugin certainly looks great, it might just be helpful to explain this in the description to avoid others asking the same question. (I saw it says a user has to be logged in but it doesn’t explain that it requires them having a WordPress account). Thanks for your help!

    Thread Starter Annefromallover

    (@annefromallover)

    Thanks for the prompt reply Justin. I was expecting them to have to login yes, but to WordPress? That doesn’t make sense for a user who doesn’t have a WordPress account. I will load it and try it from someone else’s computer so I can see what it’s supposed to show.
    Edit to clarify: I was expecting they might have to login to a Stripe account or something like that. I’ve encountered that on other payment platforms. I didn’t expect it to say log in to WordPress.org

Viewing 4 replies - 1 through 4 (of 4 total)