annaxt
Forum Replies Created
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Forum: Fixing WordPress
In reply to: Cant login to admin + not getting new passwordIt says in those details @sterndata :
“Note: use phpMyAdmin at your own risk. If you doubt your ability to use it, seek further advice. WordPress is not responsible for loss of data.“
I do doubt my ability to use it, that’s why I don’t. I might seem like an idiot to you, I probably am in comparison. I don’t even understand what you mean by “this is WordPress support” – my blog is WordPress so why is this not the place? – or “We have no access to your site” – who are “we” and why do you assume I would think that you had? I just asked if anyone knows how to solve this problem. I can’t access the admin pages at my own blog that I had for many years, it’s a really big problem for me.- This reply was modified 2 years, 4 months ago by annaxt.
Forum: Fixing WordPress
In reply to: Cant login to admin + not getting new passwordThank you @ksthannan and @sterndata. Unfortunately, I don’t have the skills to use any of the suggested solutions. These are some of the things I may have heard of, but never used:
* cpanel
* phpmyadmin
* hosting server
* MySQL
* Md5 hash
* FTP
* WP CLI
… and I’m weary about mucking about in the root directory (not even sure if that’s the right name).
Sorry about being very clueless.
Is there no other way? Not possible to contact WordPress support and ask them to kindly fix the bug, or send a new password, or tell me what I am doing wrong?