anitagreen666

Yes, the index.php was missing as well as most of my wp core files. I am in the process of restoring those files. But I am still confused about why those files would be missing. Like I said, I haven’t done any file modifications outside my wp-admin panel for months. Does this sound like a hack to you?

What I have just discovered is that this Windows Enabled Service is an add-on to the domain package. I am going to pass that job onto the client to determine whether it is worthwhile or if a switch to another host would be more appropriate. Thanks for your help.

Thanks Go Daddy Support for your interest. Yes I have a support ticket (19795800) and have had some back and forth with your support via email. I would be happy for you to review the discussion and let me know if you have anything to add.

Unfortunately my problem persists, on an intermittent basis. Some days I can log in and post content to my site, and other days like today I have been unable to log in all day. I have gone through all of the suggestions your team has so far suggested and I still haven’t found a resolution. I confess I am considering switching hosts as has been recommended by others on this thread.

I appreciate your help with this since I have paid my money in good faith (2 years in advance) and feel like I am not getting the service I deserve in exchange. I would like to avoid the bother of switching hosts if possible, but can’t go on working like this much longer.

I will do that for sure. But just to clarify, the login problems are intermittent, the problems adding media and saving changes are pretty much constant. Sigh.

Well I just paid for 2 more years with them so I’d rather be able to continue with them for now. Any idea what the server issue would be or how I should ask them about it?

So, I did the manual reinstall (deleting existing files except wp-content) and I also tried to run the upgrade through the admin upgrade button. The reinstall didn’t help and the upgrade button won’t work for me since it behaves like other changes I try to make to posts. I get the Safari: “can’t find the page, the server must be busy” message.

The reason I don’t think it is a WordPress upgrade issue is that another site I manage on the same server has similar problems, and I have not upgraded WP there.

To recap my issues:

1. intermittent trouble logging in, both sites.

2. After many attempts (or after some time goes by) I can get in and do some things like create new posts, activate plugins, but when I try to save any changes to posts or admin settings I get the “Safari can’t open the page” message. If I refresh the page I get bumped back to my post lists or the setting page I was on and I can see that the changes are saved.

3. I cannot add images to posts. Sometimes the media library appears in thumbnail form when I go to add media but if I select an image to add to post it does not appear in the post. Sometimes when I try to add media there are no thumbnails, just a blank window. If I add an image using upload image feature it doesn’t show up until I go to the Media Library and then it gets uploaded in multiples.

What I have tried:
1. Turning all plugins off.
2. Activating theme Twenty Twelve.
3. Reinstalling WP 3.5.2 via ftp, deleting existing files first
4. Contacting Host tech support (they say it is a WP issue)

Any help or more ideas would be much appreciated! Thanks.