anewbe

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  • Forum: Plugins
    In reply to: [Contact Form 7] Contact form 7 won’t send e-mails anymore
    anewbe

    (@anewbe)

    8 years, 9 months ago

    My site is on the Google Cloud and I’m using Google’s G Suite for email. I’m also using Postman SMTP.

    I was able to get the emails to my inbox by using the main-email account instead of an alias on gmail. The main email address has to be used so it can authenticate.

    I also tested Microsoft Outlook by sending an email to the alias which did not work (smtp.gmail.com TO my gmail alias) but I could send an email to the alias from a non-gmail smtp server. This hinted that the problem was not with Contact Form 7.

    The text below is from the chat session with Google’s Support.

    The reason why you have to use a different domain is because the web forms get confused and try to deliver the email at your web host rather than your mail host, they see your domain in the recipient and say “hey this is the same domain where the site is hosted at, it should be the same, lets save some effort looking at the domain’s MX records and lets leave it right here”.

    The “From:” field needs to be your primary email address since it requires authentication (aliases can’t authenticate), the “TO:” field has to be preferably an email not from your domain name, like the test alias example.com.test-google-a.com

    If you are sending it from a website is different, the behavior when it gets dropped is just when you use Gmail web mail or a mail client. For web forms, send the emails to the aliases from the test example.com.consulting.test-google-a.com

    • This reply was modified 8 years, 9 months ago by anewbe.
    Forum: Plugins
    In reply to: [Contact Form 7] Contact form 7 won’t send e-mails anymore
    anewbe

    (@anewbe)

    8 years, 9 months ago

    I was able to get email to Flamingo on a site with steps mentioned at this url.

    https://stackoverflow.com/questions/3595436/wordpress-contact-form-plugin-stuck-loading-forever-when-sending-a-form

    Go to ftp:

    wp-content/plugins/contact-form-7/contact-form-7.php

    In contact-form-7.php

    Step:2

    Find:

    if ( ! defined( 'WPCF7_LOAD_JS' ) )
    define( 'WPCF7_LOAD_JS', true);
Replace:
if ( ! defined( 'WPCF7_LOAD_JS' ) )
    define( 'WPCF7_LOAD_JS', false );
    Forum: Plugins
    In reply to: [Contact Form 7] Contact form 7 won’t send e-mails anymore
    anewbe

    (@anewbe)

    8 years, 9 months ago

    I am having the same issue with two sites. It worked with one hosting company but I moved the sites to the google cloud and added Postman SMTP which will send a test message through smtp.gmail.com but Contact Form 7 will not send. I was also able to read emails with Flamingo on one site.

    The site hangs when clicking on the submit button on one site. Does anyone know how to produce logs?

Viewing 3 replies - 1 through 3 (of 3 total)