amberwellhealth

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  • Forum: Plugins
    In reply to: [WooCommerce] Taxes by Date report critical error
    Thread Starter amberwellhealth

    (@amberwellhealth)

    1 year, 6 months ago

    Thank you for your reply. Based on what you were able to reproduce using the post date, I tested pulling the report on every single day. Finally I narrowed it down to one day on which an unusual order came in. Here is what happened, in case you can fix this:

    On 9/25, a order came in that was 100% covered by gift cards generated from the store. The total due on the order was zero through use of the gift card payment. However, tax was still due on the item (as tax is not collected on the original gift card sale) and still calculated on the order, and hence created a negative amount of next profit. So, the code likely needs updated to allow the report to generate even if there is a negative total on a particular day.

    For now, I was able to do a work around by excluding the negative day from the entire month report and doing 2 partial month reports and combining.

    Forum: Plugins
    In reply to: [WooCommerce] Taxes by Date report critical error
    Thread Starter amberwellhealth

    (@amberwellhealth)

    1 year, 6 months ago

    I am now using the Storefront theme, I deleted and reinstalled Woocommerce, and also added Health Check. None of the recommendations there seem to be pertinent to this issue. The report still causes the critical error.

    Here is the information from the Health Check

    ` wp-core

    version: 6.6.2
    site_language: en_US
    user_language: en_US
    timezone: America/Chicago
    permalink: /%category%/%postname%/
    https_status: true
    multisite: false
    user_registration: 1
    blog_public: 0
    default_comment_status: open
    environment_type: production
    user_count: 1608
    dotorg_communication: true wp-paths-sizes

    wordpress_path: XXXX
    wordpress_size: 1.98 GB (2121513167 bytes)
    uploads_path: /wp-content/uploads
    uploads_size: 3.63 GB (3893621300 bytes)
    themes_path: /wp-content/themes
    themes_size: 29.38 MB (30806007 bytes)
    plugins_path: /wp-content/plugins
    plugins_size: 248.19 MB (260246851 bytes)
    fonts_path: /wp-content/uploads/fonts
    fonts_size: directory not found
    database_size: 124.27 MB (130306596 bytes)
    total_size: 5.99 GB (6436493921 bytes) wp-active-theme

    name: Storefront (storefront)
    version: 4.6.0
    author: Automattic
    author_website: https://woocommerce.com/
    parent_theme: none
    theme_features: core-block-patterns, widgets-block-editor, post-thumbnails, automatic-feed-links, custom-logo, menus, html5, custom-background, custom-header, title-tag, customize-selective-refresh-widgets, wp-block-styles, align-wide, editor-styles, editor-font-sizes, editor-style, responsive-embeds, appearance-tools, amp, woocommerce, wc-product-gallery-zoom, wc-product-gallery-lightbox, wc-product-gallery-slider, starter-content, widgets
    theme_path: /wp-content/themes/storefront
    auto_update: Disabled wp-themes-inactive (9)

    Hello Elementor: version: 3.1.1, author: Elementor Team, Auto-updates disabled
    Twenty Nineteen: version: 2.9, author: the WordPress team, Auto-updates disabled
    Twenty Seventeen: version: 3.7, author: the WordPress team, Auto-updates disabled
    Twenty Sixteen: version: 3.3, author: the WordPress team, Auto-updates disabled
    Twenty Twenty: version: 2.7, author: the WordPress team, Auto-updates disabled
    Twenty Twenty-Four: version: 1.2, author: the WordPress team, Auto-updates disabled
    Twenty Twenty-One: version: 2.3, author: the WordPress team, Auto-updates disabled
    Twenty Twenty-Three: version: 1.5, author: the WordPress team, Auto-updates disabled
    Twenty Twenty-Two: version: 1.8, author: the WordPress team, Auto-updates disabled wp-mu-plugins (1)

    Health Check Troubleshooting Mode: author: (undefined), version: 1.9.2 wp-plugins-active (2)

    Health Check & Troubleshooting: version: 1.7.1, author: The WordPress.org community, Auto-updates disabled
    WooCommerce: version: 9.3.3, author: Automattic, Auto-updates enabled wp-plugins-inactive (34)

    Addify - Advanced Product Quantity: version: 1.4.5, author: Addify, Auto-updates enabled
    Advanced Order Export For WooCommerce: version: 3.5.5, author: AlgolPlus, Auto-updates enabled
    Better Search Replace: version: 1.4.7, author: WP Engine, Auto-updates enabled
    Classic Editor: version: 1.6.5, author: WordPress Contributors, Auto-updates enabled
    Code Snippets: version: 3.6.5.1, author: Code Snippets Pro, Auto-updates enabled
    Elementor: version: 3.25.1, author: Elementor.com (latest version: 3.25.2), Auto-updates enabled
    Elementor Pro: version: 3.24.4, author: Elementor.com, Auto-updates enabled
    Gravity Forms: version: 2.8.18, author: Gravity Forms, Auto-updates enabled
    Hide Categories Or Products On Shop Page: version: 1.0.6, author: wordpplugin, Auto-updates enabled
    Import Export WordPress Users and WooCommerce Customers: version: 2.5.8, author: WebToffee, Auto-updates enabled
    LiteSpeed Cache: version: 6.5.2, author: LiteSpeed Technologies, Auto-updates enabled
    ManageWP - Worker: version: 4.9.20, author: GoDaddy, Auto-updates enabled
    Max Mega Menu: version: 3.3.2, author: megamenu.com, Auto-updates enabled
    PDF Embedder: version: 4.8.2, author: PDF Embedder, Auto-updates enabled
    Printful Integration for WooCommerce: version: 2.2.10, author: Printful, Auto-updates enabled
    Printify Shipping Method: version: 3.0, author: Printify, Auto-updates enabled
    Redirection: version: 5.5.0, author: John Godley, Auto-updates enabled
    Regenerate Thumbnails: version: 3.1.6, author: Alex Mills (Viper007Bond), Auto-updates enabled
    Secure Custom Fields: version: 6.3.9, author: WordPress.org, Auto-updates enabled
    Smart Image Resize PRO: version: 1.9.4, author: Nabil Lemsieh, Auto-updates enabled
    Smush: version: 3.16.6, author: WPMU DEV, Auto-updates enabled
    User Switching: version: 1.8.0, author: John Blackbourn, Auto-updates enabled
    WBW Product Filter PRO: version: 2.7.2, author: WBW, Auto-updates disabled
    WooCommerce.com Update Manager: version: 1.0.3, author: Automattic, Auto-updates disabled
    WooCommerce Checkout Field Editor: version: 1.7.18, author: WooCommerce, Auto-updates enabled
    WooCommerce Coupon Generator: version: 1.2.0, author: Jeroen Sormani, Auto-updates enabled
    WooCommerce Customer/Order/Coupon Export: version: 5.5.3, author: SkyVerge, Auto-updates enabled
    WooCommerce Print Invoices/Packing Lists: version: 3.13.6, author: SkyVerge, Auto-updates enabled
    WP Mail Logging: version: 1.13.1, author: WP Mail Logging Team, Auto-updates disabled
    WP Mail SMTP: version: 4.1.1, author: WP Mail SMTP, Auto-updates enabled
    WP Mail SMTP Pro: version: 4.1.1, author: WP Mail SMTP, Auto-updates enabled
    WPO365 | LOGIN: version: 33.1, author: marco@wpo365.com, Auto-updates enabled
    WPO365 | LOGIN PLUS: version: 33.0, author: marco@wpo365.com, Auto-updates enabled
    YITH WooCommerce Gift Cards Premium: version: 4.18.0, author: YITH, Auto-updates enabled wp-media

    image_editor: WP_Image_Editor_GD
    imagick_module_version: Not available
    imagemagick_version: Not available
    imagick_version: Not available
    file_uploads: 1
    post_max_size: 32M
    upload_max_filesize: 32M
    max_effective_size: 32 MB
    max_file_uploads: 20
    gd_version: bundled (2.1.0 compatible)
    gd_formats: GIF, JPEG, PNG, WebP, BMP, AVIF, XPM
    ghostscript_version: 9.27 wp-server

    server_architecture: Linux 3.10.0 x86_64
    httpd_software: LiteSpeed
    php_version: 8.3.12 64bit
    php_sapi: litespeed
    max_input_variables: 1000
    time_limit: 60
    memory_limit: 512M
    max_input_time: 60
    upload_max_filesize: 32M
    php_post_max_size: 32M
    curl_version: 7.61.1 OpenSSL/1.1.1k
    suhosin: false
    imagick_availability: false
    pretty_permalinks: true
    htaccess_extra_rules: true
    current: 2024-10-29T21:55:56+00:00
    utc-time: Tuesday, 29-Oct-24 21:55:56 UTC
    server-time: 2024-10-29T16:55:56-05:00 wp-database

    extension: mysqli
    server_version: 8.0.40
    client_version: mysqlnd 8.3.12
    max_allowed_packet: 268435456
    max_connections: 100 wp-constants

    WP_HOME: undefined
    WP_SITEURL: undefined
    WP_CONTENT_DIR: /wp-content
    WP_PLUGIN_DIR: /wp-content/plugins
    WP_MEMORY_LIMIT: 40M
    WP_MAX_MEMORY_LIMIT: 512M
    WP_DEBUG: true
    WP_DEBUG_DISPLAY: false
    WP_DEBUG_LOG: true
    SCRIPT_DEBUG: false
    WP_CACHE: false
    CONCATENATE_SCRIPTS: undefined
    COMPRESS_SCRIPTS: undefined
    COMPRESS_CSS: undefined
    WP_ENVIRONMENT_TYPE: Undefined
    WP_DEVELOPMENT_MODE: undefined
    DB_CHARSET: utf8mb4
    DB_COLLATE: undefined wp-filesystem

    wordpress: writable
    wp-content: writable
    uploads: writable
    plugins: writable
    themes: writable
    fonts: not writable
    mu-plugins: writable

    Forum: Plugins
    In reply to: [WooCommerce] Taxes by Date report critical error
    Thread Starter amberwellhealth

    (@amberwellhealth)

    1 year, 6 months ago

    I have updated our PHP version to 8.3.12 and the error persists.

    Forum: Plugins
    In reply to: [WooCommerce] Taxes by Date report critical error
    Thread Starter amberwellhealth

    (@amberwellhealth)

    1 year, 6 months ago

    WordPress Environment<br><br><br>WC Version: 9.3.3<br>Legacy REST API Package Version: The Legacy REST API plugin is not installed on this site.<br>Action Scheduler Version: ✔ 3.8.1<br>Log Directory Writable: ✔<br>WP Version: 6.6.2<br>WP Multisite: –<br>WP Memory Limit: 512 MB<br>WP Debug Mode: ✔<br>WP Cron: ✔<br>Language: en_US<br>External object cache: – Server Environment<br><br>Server Info: LiteSpeed<br>PHP Version: 8.1.30<br>PHP Post Max Size: 32 MB<br>PHP Time Limit: 60<br>PHP Max Input Vars: 1000<br>cURL Version: 7.61.1<br>OpenSSL/1.1.1k<br><br>SUHOSIN Installed: –<br>MySQL Version: 8.0.40<br>Max Upload Size: 32 MB<br>Default Timezone is UTC: ✔<br>fsockopen/cURL: ✔<br>SoapClient: ✔<br>DOMDocument: ✔<br>GZip: ✔<br>Multibyte String: ✔<br>Remote Post: ✔<br>Remote Get: ✔ Database<br><br>WC Database Version: 9.3.3<br>WC Database Prefix: wp_<br>Total Database Size: 125.45MB<br>Database Data Size: 95.07MB<br>Database Index Size: 30.38MB<br>wp_woocommerce_sessions: Data: 0.10MB + Index: 0.00MB + Engine MyISAM<br>wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.01MB + Engine MyISAM<br>wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_woocommerce_downloadable_product_permissions: Data: 0.01MB + Index: 0.01MB + Engine MyISAM<br>wp_woocommerce_order_items: Data: 1.17MB + Index: 0.51MB + Engine MyISAM<br>wp_woocommerce_order_itemmeta: Data: 11.34MB + Index: 4.57MB + Engine MyISAM<br>wp_woocommerce_tax_rates: Data: 0.05MB + Index: 0.04MB + Engine MyISAM<br>wp_woocommerce_tax_rate_locations: Data: 0.06MB + Index: 0.07MB + Engine MyISAM<br>wp_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_woocommerce_payment_tokens: Data: 0.01MB + Index: 0.01MB + Engine MyISAM<br>wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.02MB + Engine MyISAM<br>wp_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_acfw_gift_cards: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_acfw_store_credits: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_actionscheduler_actions: Data: 0.55MB + Index: 0.24MB + Engine MyISAM<br>wp_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM<br>wp_actionscheduler_logs: Data: 0.37MB + Index: 0.26MB + Engine MyISAM<br>wp_berocket_termmeta: Data: 0.01MB + Index: 0.00MB + Engine MyISAM<br>wp_bp_activity: Data: 0.00MB + Index: 0.01MB + Engine MyISAM<br>wp_bp_activity_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_bp_invitations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_bp_notifications: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_bp_notifications_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_bp_xprofile_data: Data: 0.00MB + Index: 0.00MB + Engine 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Blackbourn – 1.8.0<br>WBW Product Filter PRO: by WBW – 2.7.2<br>WooCommerce.com Update Manager: by Automattic – 1.0.3<br>WooCommerce Checkout Field Editor: by WooCommerce – 1.7.18<br>WooCommerce Coupon Generator: by Jeroen Sormani – 1.2.0<br>WooCommerce Customer/Order/Coupon Export: by SkyVerge – 5.5.3<br>Woocommerce Partial Shipment: by WpExperts Hub – 3.2<br>WooCommerce PayPal Payments: by WooCommerce – 2.9.3<br>WooCommerce Print Invoices/Packing Lists: by SkyVerge – 3.13.6<br>WooCommerce Product Bundles: by Woo – 8.1.2<br>Woo Conditional Shipping and Payments: by Woo – 2.0.3<br>WooPayments: by WooCommerce – 8.4.0<br>WP Mail Logging: by WP Mail Logging Team – 1.13.1<br>WP Mail SMTP: by WP Mail SMTP – 4.1.1<br>WP Mail SMTP Pro: by WP Mail SMTP – 4.1.1<br>WPO365 | LOGIN: by marco@wpo365.com – 33.1<br>WPO365 | LOGIN PLUS: by marco@wpo365.com – 33.0<br>YITH WooCommerce Gift Cards Premium: by YITH – 4.18.0 Settings<br><br>Legacy API Enabled: –<br>Force SSL: –<br>Currency: USD 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threshold: –<br>Log directory size: 6 MB WC Pages<br><br>Shop base: #6 - /<br>Cart: #7 - /cart/ - Contains the [woocommerce_cart] shortcode<br>Checkout: #8 - /checkout/ - Contains the [woocommerce_checkout] shortcode<br>My account: #9 - /my-account/<br>Terms and conditions: ❌ Page not set Theme<br><br>Name: Hello Elementor<br>Version: 3.1.1<br>Author URL: https://elementor.com/?utm_source=wp-themes&utm_campaign=author-uri&utm_medium=wp-dash<br>Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme<br>WooCommerce Support: ✔ Templates<br><br>Overrides: – Admin<br><br>Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customize-store<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>navigation<br>onboarding<br>onboarding-tasks<br>pattern-toolkit-full-composability<br>product-custom-fields<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>printful<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page<br>launch-your-store<br><br>Disabled Features: experimental-blocks<br>minified-js<br>product-pre-publish-modal<br>settings<br>async-product-editor-category-field<br>product-editor-template-system<br>blueprint<br>reactify-classic-payments-settings<br><br>Daily Cron: ✔ Next scheduled: 2024-10-26 16:43:42 -05:00<br>Options: ✔<br>Notes: 219<br>Onboarding: completed Action Scheduler<br><br>Complete: 1,661<br>Oldest: 2024-09-25 02:05:14 -0500<br>Newest: 2024-10-25 16:09:52 -0500<br><br>Pending: 6<br>Oldest: 2024-10-25 16:10:47 -0500<br>Newest: 2024-10-25 22:32:51 -0500<br><br>Failed: 80<br>Oldest: 2023-02-14 23:30:37 -0600<br>Newest: 2024-06-11 12:29:07 -0500<br><br>Canceled: 17<br>Oldest: 2024-09-26 09:11:59 -0500<br>Newest: 2024-10-18 11:12:14 -0500 Status report information<br><br>Generated at: 2024-10-25 16:10:39 -05:00<br>
    Forum: Plugins
    In reply to: [WooCommerce] Taxes by Date report critical error
    Thread Starter amberwellhealth

    (@amberwellhealth)

    1 year, 6 months ago

    No, no modifications have been made. This is a very straightforward ecommerce site.

    Forum: Plugins
    In reply to: [WooCommerce] Taxes by Date report critical error
    Thread Starter amberwellhealth

    (@amberwellhealth)

    1 year, 6 months ago

    I turned off all plugins except the core WooCommerce and WooCommerce Shipping and Tax. Here is the debug log, although I replaced our root url with XXXXXXX:

    [24-Oct-2024 14:07:33 UTC] PHP Deprecated: preg_replace(): Passing null to parameter #3 ($subject) of type array|string is deprecated in XXXXXXX/wp-includes/kses.php on line 1805
    [24-Oct-2024 14:07:33 UTC] PHP Deprecated: preg_replace(): Passing null to parameter #3 ($subject) of type array|string is deprecated in XXXXXXX/wp-includes/kses.php on line 1805
    [24-Oct-2024 14:07:33 UTC] PHP Deprecated: preg_replace(): Passing null to parameter #3 ($subject) of type array|string is deprecated in XXXXXXX/wp-includes/kses.php on line 1805
    [24-Oct-2024 14:07:33 UTC] PHP Deprecated: preg_replace(): Passing null to parameter #3 ($subject) of type array|string is deprecated in XXXXXXX/wp-includes/kses.php on line 1805
    [24-Oct-2024 14:07:33 UTC] PHP Deprecated: preg_replace(): Passing null to parameter #3 ($subject) of type array|string is deprecated in XXXXXXX/wp-includes/kses.php on line 1805
    [24-Oct-2024 14:07:33 UTC] PHP Deprecated: preg_replace(): Passing null to parameter #3 ($subject) of type array|string is deprecated in XXXXXXX/wp-includes/kses.php on line 1805

    [24-Oct-2024 14:07:34 UTC] PHP Warning: Undefined array key 20240924 in XXXXXXX/wp-content/plugins/woocommerce/includes/admin/reports/class-wc-report-taxes-by-date.php on line 183

    [24-Oct-2024 14:07:34 UTC] PHP Fatal error: Uncaught Error: Attempt to assign property “tax_amount” on null in XXXXXXX/wp-content/plugins/woocommerce/includes/admin/reports/class-wc-report-taxes-by-date.php:183

    Stack trace:

    0 XXXXXXX/wp-content/plugins/woocommerce/includes/admin/views/html-report-by-date.php(96): WC_Report_Taxes_By_Date->get_main_chart()

    1 XXXXXXX/wp-content/plugins/woocommerce/includes/admin/reports/class-wc-report-taxes-by-date.php(66): include(‘/home/amberwell…’)

    2 XXXXXXX/wp-content/plugins/woocommerce/includes/admin/class-wc-admin-reports.php(177): WC_Report_Taxes_By_Date->output_report()

    3 XXXXXXX/wp-content/plugins/woocommerce/includes/admin/views/html-admin-page-reports.php(81): WC_Admin_Reports::get_report(‘taxes-by-date’)

    4 XXXXXXX/wp-content/plugins/woocommerce/includes/admin/class-wc-admin-reports.php(36): include_once(‘/home/amberwell…’)

    5 XXXXXXX/wp-content/plugins/woocommerce/includes/admin/class-wc-admin-menus.php(343): WC_Admin_Reports::output()

    6 XXXXXXX/wp-includes/class-wp-hook.php(324): WC_Admin_Menus->reports_page(”)

    7 XXXXXXX/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(”, Array)

    8 XXXXXXX/wp-includes/plugin.php(517): WP_Hook->do_action(Array)

    9 XXXXXXX/wp-admin/admin.php(259): do_action(‘woocommerce_pag…’)

    10 {main} thrown in XXXXXXX/wp-content/plugins/woocommerce/includes/admin/reports/class-wc-report-taxes-by-date.php on line 183

Viewing 6 replies - 1 through 6 (of 6 total)